Navan (Formerly TripActions)
Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Average Rating: 4.6/5.0
Total Reviews: 9,534
How Do G2 Users Rate Navan (Formerly TripActions)?
- Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
- Workflow: 9.2/10 (Category avg: 8.7/10)
- Performance and Reliability: 9.4/10 (Category avg: 8.7/10)
- Ease of Creating Expense Reports: 9.4/10 (Category avg: 8.8/10)
Who Is the Company Behind Navan (Formerly TripActions)?
- Seller: Navan
- Company Website:
- Year Founded: 2015
- HQ Location: Palo Alto, California
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LinkedIn® Page: www.linkedin.com
3,682 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Account Executive, Customer Success Manager
- Top Industries: Computer Software, Information Technology and Services
- Company Size: 59% Medium, 30% Large
What Do G2 Reviewers Say About Navan (Formerly TripActions)?
AI-generated summary from verified user reviews
Pros
- Users find Navan to be incredibly user-friendly, making travel bookings and expense management effortless and quick.
- Users praise the easy booking process of Navan, highlighting its simplicity and efficiency in travel management.
- Users appreciate the seamless expense categorization and helpful features that simplify travel planning with Navan.
- Users appreciate the user-friendly platform of Navan, making travel and expense management simple and efficient.
- Users find Navan intuitive, significantly simplifying travel planning and task management with its user-friendly features.
Cons
- Users experience booking confusion due to unclear pricing and options when selecting hotels and other services.
- Users find limited options for personal bookings, lacking features available for business bookings that enhance convenience.
- Users face booking issues with confusing price options and limited calendar integration for personal bookings.
- Users often face hotel booking issues with confusing pricing, duplicate charges, and inadequate customer support.
- Users face approval issues as tracking and notifications lag, causing anxiety over submission statuses and deadlines.
What Are Recent G2 Reviews of Navan (Formerly TripActions)?
"Navan Makes Business Travel and Expenses Effortlessly Organized"
Rating: 5.0/5.0 stars
— Christian K.
"Navan Makes Expense Management Effortless—Upload Receipts and Forget It"
Rating: 5.0/5.0 stars
— Jil A.

