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Best Endpoint Management Software for Medium-Sized Businesses - Page 2

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Endpoint Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Endpoint Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Endpoint Management category.

In addition to qualifying for inclusion in the Endpoint Management Software category, to qualify for inclusion in the Medium-Sized Business Endpoint Management Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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46 Listings in Endpoint Management Available
(313)4.6 out of 5
Optimized for quick response
8th Easiest To Use in Endpoint Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Absolute Secure Endpoint product portfolio leverages the unbreakable connection provided by Absolute Persistence® to enable IT and security personnel to monitor and address computers' problems and

    Users
    • Security Analyst
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 46% Enterprise
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Absolute Secure Endpoint Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Device Tracking
    32
    Ease of Use
    25
    Features
    24
    Security
    22
    Device Management
    15
    Cons
    Missing Features
    11
    Compatibility Issues
    10
    Limited Features
    9
    Slow Performance
    8
    Lack of Information
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Absolute Secure Endpoint features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Ease of Admin
    Average: 8.7
    9.0
    Quality of Support
    Average: 8.7
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1993
    HQ Location
    British Columbia, Canada
    Twitter
    @absolutecorp
    3,986 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,078 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Absolute Secure Endpoint product portfolio leverages the unbreakable connection provided by Absolute Persistence® to enable IT and security personnel to monitor and address computers' problems and

Users
  • Security Analyst
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 46% Enterprise
  • 46% Mid-Market
Absolute Secure Endpoint Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Device Tracking
32
Ease of Use
25
Features
24
Security
22
Device Management
15
Cons
Missing Features
11
Compatibility Issues
10
Limited Features
9
Slow Performance
8
Lack of Information
7
Absolute Secure Endpoint features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.8
Ease of Admin
Average: 8.7
9.0
Quality of Support
Average: 8.7
8.6
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
1993
HQ Location
British Columbia, Canada
Twitter
@absolutecorp
3,986 Twitter followers
LinkedIn® Page
www.linkedin.com
1,078 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the en

    Users
    • Support Analyst
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Acronis Cyber Protect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Backup Solutions
    21
    Ease of Use
    18
    Security
    16
    Features
    14
    Backup Frequency
    13
    Cons
    Backup Issues
    6
    Expensive
    6
    Limited Features
    5
    Backup Failures
    4
    Difficult Learning
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Acronis Cyber Protect features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Ease of Admin
    Average: 8.7
    8.3
    Quality of Support
    Average: 8.7
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Acronis
    Year Founded
    2003
    HQ Location
    Schaffhausen
    Twitter
    @acronis
    96,436 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,982 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the en

Users
  • Support Analyst
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Small-Business
  • 39% Mid-Market
Acronis Cyber Protect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Backup Solutions
21
Ease of Use
18
Security
16
Features
14
Backup Frequency
13
Cons
Backup Issues
6
Expensive
6
Limited Features
5
Backup Failures
4
Difficult Learning
4
Acronis Cyber Protect features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.5
Ease of Admin
Average: 8.7
8.3
Quality of Support
Average: 8.7
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
Acronis
Year Founded
2003
HQ Location
Schaffhausen
Twitter
@acronis
96,436 Twitter followers
LinkedIn® Page
www.linkedin.com
1,982 employees on LinkedIn®

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By IBM
(172)4.2 out of 5
Optimized for quick response
View top Consulting Services for IBM MaaS360
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Entry Level Price:$4.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its

    Users
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM MaaS360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Features
    25
    Security
    21
    Device Management
    20
    User Interface
    13
    Cons
    Slow Performance
    9
    Learning Curve
    8
    Complexity
    7
    Expensive
    7
    Compatibility Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM MaaS360 features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Ease of Admin
    Average: 8.7
    8.0
    Quality of Support
    Average: 8.7
    8.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    711,154 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its

Users
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Mid-Market
  • 38% Enterprise
IBM MaaS360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Features
25
Security
21
Device Management
20
User Interface
13
Cons
Slow Performance
9
Learning Curve
8
Complexity
7
Expensive
7
Compatibility Issues
5
IBM MaaS360 features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.1
7.9
Ease of Admin
Average: 8.7
8.0
Quality of Support
Average: 8.7
8.1
Ease of Use
Average: 8.8
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
711,154 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisionin

    Users
    • IT Manager
    • Network Engineer
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 46% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft System Center Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Centralized Management
    2
    Customization
    2
    All-in-One Solution
    1
    Automation
    1
    Cons
    Expensive
    4
    Pricing Issues
    3
    Inaccurate Information
    2
    Learning Difficulty
    2
    Missing Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft System Center features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Ease of Admin
    Average: 8.7
    8.0
    Quality of Support
    Average: 8.7
    7.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,031,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisionin

Users
  • IT Manager
  • Network Engineer
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 46% Enterprise
  • 33% Mid-Market
Microsoft System Center Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Centralized Management
2
Customization
2
All-in-One Solution
1
Automation
1
Cons
Expensive
4
Pricing Issues
3
Inaccurate Information
2
Learning Difficulty
2
Missing Features
2
Microsoft System Center features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.1
7.9
Ease of Admin
Average: 8.7
8.0
Quality of Support
Average: 8.7
7.7
Ease of Use
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
(472)4.4 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

    Users
    • President
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 61% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • N-able N-central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    200
    Features
    116
    Automation
    111
    Remote Access
    84
    Monitoring
    82
    Cons
    Missing Features
    90
    Feature Issues
    72
    Needs Improvement
    55
    Limited Features
    50
    Update Issues
    44
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • N-able N-central features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Ease of Admin
    Average: 8.7
    7.9
    Quality of Support
    Average: 8.7
    7.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    16,352 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,807 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

Users
  • President
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 61% Small-Business
  • 34% Mid-Market
N-able N-central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
200
Features
116
Automation
111
Remote Access
84
Monitoring
82
Cons
Missing Features
90
Feature Issues
72
Needs Improvement
55
Limited Features
50
Update Issues
44
N-able N-central features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
7.9
Ease of Admin
Average: 8.7
7.9
Quality of Support
Average: 8.7
7.9
Ease of Use
Average: 8.8
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,352 Twitter followers
LinkedIn® Page
www.linkedin.com
1,807 employees on LinkedIn®
Ownership
NYSE: NABL
(113)4.6 out of 5
6th Easiest To Use in Endpoint Management software
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Entry Level Price:from $39 Tier based pr...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with featu

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 54% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Pulseway is a remote monitoring and management solution that provides tools for IT management, including remote support, system monitoring, and automation features.
    • Reviewers appreciate Pulseway's comprehensive feature set, user-friendly interface, and exceptional customer support, highlighting its effectiveness in improving IT management efficiency and operational processes.
    • Users mentioned some issues with Pulseway, such as occasional slow remote sessions, lack of full MacOS support, and the need for improvements in the mobile app and antivirus integration.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pulseway Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Customer Support
    36
    Features
    31
    Intuitive
    22
    Remote Access
    21
    Cons
    Missing Features
    22
    Lacking Features
    12
    Limited Features
    12
    Needs Improvement
    12
    Feature Issues
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pulseway features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Ease of Admin
    Average: 8.7
    9.0
    Quality of Support
    Average: 8.7
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Dublin, Ireland
    Twitter
    @pulsewayapp
    6,229 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with featu

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 54% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Pulseway is a remote monitoring and management solution that provides tools for IT management, including remote support, system monitoring, and automation features.
  • Reviewers appreciate Pulseway's comprehensive feature set, user-friendly interface, and exceptional customer support, highlighting its effectiveness in improving IT management efficiency and operational processes.
  • Users mentioned some issues with Pulseway, such as occasional slow remote sessions, lack of full MacOS support, and the need for improvements in the mobile app and antivirus integration.
Pulseway Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Customer Support
36
Features
31
Intuitive
22
Remote Access
21
Cons
Missing Features
22
Lacking Features
12
Limited Features
12
Needs Improvement
12
Feature Issues
11
Pulseway features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.3
Ease of Admin
Average: 8.7
9.0
Quality of Support
Average: 8.7
9.2
Ease of Use
Average: 8.8
Seller Details
Year Founded
2011
HQ Location
Dublin, Ireland
Twitter
@pulsewayapp
6,229 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
Entry Level Price:$1.30
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Prey is a cross-platform Device Tracking & Security tool to stay in control of remote assets. Mobile device tracking, management, and data protection available for laptops, tablets and mobiles. I

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Prey Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Tracking
    8
    Customer Support
    5
    Asset Management
    4
    Device Management
    4
    Cons
    Feature Deficiency
    3
    Missing Features
    3
    Deployment Issues
    2
    Device Management Issues
    2
    Update Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Prey features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Ease of Admin
    Average: 8.7
    9.7
    Quality of Support
    Average: 8.7
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Santiago, Santiago
    Twitter
    @preyproject
    9,746 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    44 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Prey is a cross-platform Device Tracking & Security tool to stay in control of remote assets. Mobile device tracking, management, and data protection available for laptops, tablets and mobiles. I

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 31% Mid-Market
Prey Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Tracking
8
Customer Support
5
Asset Management
4
Device Management
4
Cons
Feature Deficiency
3
Missing Features
3
Deployment Issues
2
Device Management Issues
2
Update Issues
2
Prey features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.3
Ease of Admin
Average: 8.7
9.7
Quality of Support
Average: 8.7
9.1
Ease of Use
Average: 8.8
Seller Details
Year Founded
2010
HQ Location
Santiago, Santiago
Twitter
@preyproject
9,746 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
(279)4.5 out of 5
Optimized for quick response
4th Easiest To Use in Endpoint Management software
Save to My Lists
Entry Level Price:$129.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Syncro is the integrated business platform for running a profitable MSP. Our roots in managed services run deep at Syncro. And that’s exactly why we built our all-in-one PSA, RMM, and remote access

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Syncro is a platform that provides remote access, scripting, and reporting tools for managing assets, tickets, and customer environments.
    • Users like Syncro's all-in-one platform functionality, its ease of use, robust features, and the ability to customize and automate various tasks, which streamlines workflow and improves efficiency.
    • Users experienced issues with Syncro's user interface, slow loading times, limited mobile app features, and dissatisfaction with the payment processor Worldpay due to high fees and poor customer service.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Syncro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    91
    Features
    48
    Customer Support
    38
    Integrations
    34
    Tool Utility
    32
    Cons
    Feature Limitations
    35
    Feature Issues
    31
    Missing Features
    30
    Improvement Needed
    21
    Access Limitations
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Syncro features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Ease of Admin
    Average: 8.7
    8.4
    Quality of Support
    Average: 8.7
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Servably
    Company Website
    Year Founded
    2017
    HQ Location
    Fully remote, US
    Twitter
    @syncromsp
    348 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    106 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Syncro is the integrated business platform for running a profitable MSP. Our roots in managed services run deep at Syncro. And that’s exactly why we built our all-in-one PSA, RMM, and remote access

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Syncro is a platform that provides remote access, scripting, and reporting tools for managing assets, tickets, and customer environments.
  • Users like Syncro's all-in-one platform functionality, its ease of use, robust features, and the ability to customize and automate various tasks, which streamlines workflow and improves efficiency.
  • Users experienced issues with Syncro's user interface, slow loading times, limited mobile app features, and dissatisfaction with the payment processor Worldpay due to high fees and poor customer service.
Syncro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
91
Features
48
Customer Support
38
Integrations
34
Tool Utility
32
Cons
Feature Limitations
35
Feature Issues
31
Missing Features
30
Improvement Needed
21
Access Limitations
17
Syncro features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.9
Ease of Admin
Average: 8.7
8.4
Quality of Support
Average: 8.7
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
Servably
Company Website
Year Founded
2017
HQ Location
Fully remote, US
Twitter
@syncromsp
348 Twitter followers
LinkedIn® Page
www.linkedin.com
106 employees on LinkedIn®
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jamf Protect is a purpose-built endpoint security and mobile threat defense (MTD) solution for Mac, iPhone, iPad and Android that allows organizations to defend against modern threats like malware, ph

    Users
    No information available
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 50% Mid-Market
    • 43% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Jamf Protect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Security
    7
    Reliability
    5
    Deployment Ease
    4
    Easy Integrations
    4
    Cons
    Poor User Interface
    6
    Complexity
    4
    Poor Interface Design
    4
    Missing Information
    3
    Device Management Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Jamf Protect features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Ease of Admin
    Average: 8.7
    8.6
    Quality of Support
    Average: 8.7
    8.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Jamf
    Year Founded
    2002
    HQ Location
    Minneapolis, MN
    Twitter
    @JAMFSoftware
    10,782 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,636 employees on LinkedIn®
    Ownership
    NASDAQ: JAMF
Product Description
How are these determined?Information
This description is provided by the seller.

Jamf Protect is a purpose-built endpoint security and mobile threat defense (MTD) solution for Mac, iPhone, iPad and Android that allows organizations to defend against modern threats like malware, ph

Users
No information available
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 50% Mid-Market
  • 43% Enterprise
Jamf Protect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Security
7
Reliability
5
Deployment Ease
4
Easy Integrations
4
Cons
Poor User Interface
6
Complexity
4
Poor Interface Design
4
Missing Information
3
Device Management Issues
2
Jamf Protect features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.6
Ease of Admin
Average: 8.7
8.6
Quality of Support
Average: 8.7
8.5
Ease of Use
Average: 8.8
Seller Details
Seller
Jamf
Year Founded
2002
HQ Location
Minneapolis, MN
Twitter
@JAMFSoftware
10,782 Twitter followers
LinkedIn® Page
www.linkedin.com
2,636 employees on LinkedIn®
Ownership
NASDAQ: JAMF
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Patch Manager scans endpoints to detect missing patches, tests patches before deployment to mitigate security risks automates patch deployment to OS and 3rd party applications, audits and

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 61% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine Patch Manager Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Patch Management
    34
    Ease of Use
    24
    Patching Efficiency
    20
    Automation
    15
    Customer Support
    14
    Cons
    Patching Issues
    14
    Limited Features
    7
    Missing Features
    7
    Needs Improvement
    5
    Configuration Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine Patch Manager Plus features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Ease of Admin
    Average: 8.7
    8.5
    Quality of Support
    Average: 8.7
    8.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,655 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    418 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Patch Manager scans endpoints to detect missing patches, tests patches before deployment to mitigate security risks automates patch deployment to OS and 3rd party applications, audits and

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 61% Mid-Market
  • 21% Enterprise
ManageEngine Patch Manager Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Patch Management
34
Ease of Use
24
Patching Efficiency
20
Automation
15
Customer Support
14
Cons
Patching Issues
14
Limited Features
7
Missing Features
7
Needs Improvement
5
Configuration Issues
4
ManageEngine Patch Manager Plus features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
9.1
Ease of Admin
Average: 8.7
8.5
Quality of Support
Average: 8.7
8.8
Ease of Use
Average: 8.8
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,655 Twitter followers
LinkedIn® Page
www.linkedin.com
418 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HCL BigFix is the AI Digital+ endpoint management platform that leverages AI to improve employee experience and intelligently automate infrastructure management. HCL BigFix offers complete solutions t

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 38% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HCL BigFix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Security
    8
    Automation
    5
    Endpoint Management
    5
    Patching Efficiency
    4
    Cons
    Expensive
    5
    Integration Issues
    4
    Learning Curve
    4
    Poor UI
    3
    Complexity
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HCL BigFix features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Ease of Admin
    Average: 8.7
    9.2
    Quality of Support
    Average: 8.7
    8.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Noida, Uttar Pradesh
    Twitter
    @hcltech
    445,038 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    244,701 employees on LinkedIn®
    Ownership
    NSE - National Stock Exchange of India
Product Description
How are these determined?Information
This description is provided by the seller.

HCL BigFix is the AI Digital+ endpoint management platform that leverages AI to improve employee experience and intelligently automate infrastructure management. HCL BigFix offers complete solutions t

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 38% Mid-Market
  • 37% Enterprise
HCL BigFix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Security
8
Automation
5
Endpoint Management
5
Patching Efficiency
4
Cons
Expensive
5
Integration Issues
4
Learning Curve
4
Poor UI
3
Complexity
2
HCL BigFix features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.3
Ease of Admin
Average: 8.7
9.2
Quality of Support
Average: 8.7
8.3
Ease of Use
Average: 8.8
Seller Details
Year Founded
1999
HQ Location
Noida, Uttar Pradesh
Twitter
@hcltech
445,038 Twitter followers
LinkedIn® Page
www.linkedin.com
244,701 employees on LinkedIn®
Ownership
NSE - National Stock Exchange of India
By GoTo
(439)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Resolve is the all-in-one IT management and support solution designed to help organizations of all sizes take control of their IT infrastructure. Our platform combines essential features like

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogMeIn Resolve Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Remote Access
    17
    Remote Control
    16
    Customer Support
    15
    Features
    15
    Cons
    Remote Access Issues
    7
    Technical Issues
    7
    Feature Issues
    6
    Improvement Needed
    6
    Learning Curve
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogMeIn Resolve features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Ease of Admin
    Average: 8.7
    8.7
    Quality of Support
    Average: 8.7
    9.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    46,486 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,144 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Resolve is the all-in-one IT management and support solution designed to help organizations of all sizes take control of their IT infrastructure. Our platform combines essential features like

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 37% Small-Business
LogMeIn Resolve Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Remote Access
17
Remote Control
16
Customer Support
15
Features
15
Cons
Remote Access Issues
7
Technical Issues
7
Feature Issues
6
Improvement Needed
6
Learning Curve
6
LogMeIn Resolve features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.9
Ease of Admin
Average: 8.7
8.7
Quality of Support
Average: 8.7
9.0
Ease of Use
Average: 8.8
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,486 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    It’s the digital armor protecting you and your business from devastating, multi-layered cyberattacks. The truth is, antivirus just isn't enough anymore. Today’s cybercriminals layer their attack met

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 54% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webroot Business Endpoint Protection Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Admin Management
    2
    Alert Notifications
    2
    Console Management
    2
    Easy Installation
    2
    Cons
    Agent Issues
    2
    Compatibility Issues
    2
    Limited Features
    2
    Missing Features
    2
    Poor Interface
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webroot Business Endpoint Protection features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Ease of Admin
    Average: 8.7
    8.8
    Quality of Support
    Average: 8.7
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Webroot
    Year Founded
    1997
    HQ Location
    Broomfield, CO
    Twitter
    @Webroot
    62,878 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    276 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

It’s the digital armor protecting you and your business from devastating, multi-layered cyberattacks. The truth is, antivirus just isn't enough anymore. Today’s cybercriminals layer their attack met

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 54% Small-Business
  • 41% Mid-Market
Webroot Business Endpoint Protection Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Admin Management
2
Alert Notifications
2
Console Management
2
Easy Installation
2
Cons
Agent Issues
2
Compatibility Issues
2
Limited Features
2
Missing Features
2
Poor Interface
2
Webroot Business Endpoint Protection features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.0
Ease of Admin
Average: 8.7
8.8
Quality of Support
Average: 8.7
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
Webroot
Year Founded
1997
HQ Location
Broomfield, CO
Twitter
@Webroot
62,878 Twitter followers
LinkedIn® Page
www.linkedin.com
276 employees on LinkedIn®
Entry Level Price:$88.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CrashPlan® provides peace of mind through secure, scalable, and straightforward endpoint data backup. We help organizations recover from any worst-case scenario, whether it is a disaster, simple human

    Users
    • IT Manager
    • Software Engineer
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 34% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CrashPlan for Endpoints Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Backup Solutions
    12
    Ease of Use
    11
    Backup Frequency
    9
    Data Restoration
    9
    Cloud Backup
    7
    Cons
    Backup Issues
    6
    Missing Features
    4
    Poor Interface Design
    4
    Backup Failures
    3
    Limited Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CrashPlan for Endpoints features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Ease of Admin
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.7
    9.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CrashPlan
    Company Website
    Year Founded
    2001
    HQ Location
    Minneapolis, MN
    Twitter
    @crashplan
    25,381 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CrashPlan® provides peace of mind through secure, scalable, and straightforward endpoint data backup. We help organizations recover from any worst-case scenario, whether it is a disaster, simple human

Users
  • IT Manager
  • Software Engineer
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 34% Mid-Market
  • 33% Enterprise
CrashPlan for Endpoints Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Backup Solutions
12
Ease of Use
11
Backup Frequency
9
Data Restoration
9
Cloud Backup
7
Cons
Backup Issues
6
Missing Features
4
Poor Interface Design
4
Backup Failures
3
Limited Features
3
CrashPlan for Endpoints features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.7
Ease of Admin
Average: 8.7
8.9
Quality of Support
Average: 8.7
9.0
Ease of Use
Average: 8.8
Seller Details
Seller
CrashPlan
Company Website
Year Founded
2001
HQ Location
Minneapolis, MN
Twitter
@crashplan
25,381 Twitter followers
LinkedIn® Page
www.linkedin.com
139 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ivanti Endpoint Manager integrates the management of all end user platforms and mobile devices in a unified endpoint management experience. It provides core IT management services that are highly leve

    Users
    No information available
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 63% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ivanti Endpoint Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    1
    Device Management
    1
    Endpoint Management
    1
    Features
    1
    Cons
    Agent Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ivanti Endpoint Manager features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Ease of Admin
    Average: 8.7
    8.0
    Quality of Support
    Average: 8.7
    7.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ivanti
    Year Founded
    1985
    HQ Location
    South Jordan, UT
    Twitter
    @GoIvanti
    6,778 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,974 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ivanti Endpoint Manager integrates the management of all end user platforms and mobile devices in a unified endpoint management experience. It provides core IT management services that are highly leve

Users
No information available
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 63% Enterprise
  • 36% Mid-Market
Ivanti Endpoint Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
1
Device Management
1
Endpoint Management
1
Features
1
Cons
Agent Issues
1
Ivanti Endpoint Manager features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.1
8.0
Ease of Admin
Average: 8.7
8.0
Quality of Support
Average: 8.7
7.5
Ease of Use
Average: 8.8
Seller Details
Seller
Ivanti
Year Founded
1985
HQ Location
South Jordan, UT
Twitter
@GoIvanti
6,778 Twitter followers
LinkedIn® Page
www.linkedin.com
2,974 employees on LinkedIn®