Best Decision Management Software for for Small Business

Matthew Miller
MM
Researched and written by Matthew Miller

Products classified in the overall Decision Management Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Decision Management Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Decision Management Platforms category.

In addition to qualifying for inclusion in the Decision Management Software category, to qualify for inclusion in the Small Business Decision Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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5 Listings in Small Business Decision Management Platforms Available

(42)4.8 out of 5
1st Easiest To Use in Decision Management Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We empower decision makers worldwide to make smarter and safer decisions at scale. Our Decision Platform enables users to quickly build, run, and optimize automated risk decisions - without enginee

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 64% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Taktile Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    30
    Ease of Use
    29
    Integrations
    17
    User Interface
    9
    Features
    8
    Cons
    Limited Functionality
    7
    Not User-Friendly
    3
    Expertise Required
    2
    Setup Difficulties
    2
    Slow Performance
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Taktile features and usability ratings that predict user satisfaction
    9.0
    Ease of Admin
    Average: 8.4
    9.1
    Ease of Setup
    Average: 8.4
    9.2
    Applications
    Average: 8.4
    8.6
    Catalog
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Taktile
    Company Website
    Year Founded
    2020
    HQ Location
    New York, US
    Twitter
    @taktile_org
    167 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We empower decision makers worldwide to make smarter and safer decisions at scale. Our Decision Platform enables users to quickly build, run, and optimize automated risk decisions - without enginee

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 64% Mid-Market
  • 36% Small-Business
Taktile Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
30
Ease of Use
29
Integrations
17
User Interface
9
Features
8
Cons
Limited Functionality
7
Not User-Friendly
3
Expertise Required
2
Setup Difficulties
2
Slow Performance
2
Taktile features and usability ratings that predict user satisfaction
9.0
Ease of Admin
Average: 8.4
9.1
Ease of Setup
Average: 8.4
9.2
Applications
Average: 8.4
8.6
Catalog
Average: 8.3
Seller Details
Seller
Taktile
Company Website
Year Founded
2020
HQ Location
New York, US
Twitter
@taktile_org
167 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
(90)4.3 out of 5
2nd Easiest To Use in Decision Management Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DecisionRules is designed to be your rules engine, making your day-to-day analyses and procedures easier, running your business more efficiently and smoothly. DecicionRules allows you to know what cus

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 50% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DecisionRules Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Rule Management
    28
    Decision Making
    22
    User Interface
    17
    Features
    13
    Cons
    Learning Difficulty
    11
    Expensive
    10
    Limited Functionality
    9
    Not User-Friendly
    8
    Poor Customer Support
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DecisionRules features and usability ratings that predict user satisfaction
    8.8
    Ease of Admin
    Average: 8.4
    8.8
    Ease of Setup
    Average: 8.4
    8.8
    Applications
    Average: 8.4
    8.6
    Catalog
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Wilmington, US
    Twitter
    @decisionrulesio
    34 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DecisionRules is designed to be your rules engine, making your day-to-day analyses and procedures easier, running your business more efficiently and smoothly. DecicionRules allows you to know what cus

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 50% Small-Business
  • 32% Mid-Market
DecisionRules Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Rule Management
28
Decision Making
22
User Interface
17
Features
13
Cons
Learning Difficulty
11
Expensive
10
Limited Functionality
9
Not User-Friendly
8
Poor Customer Support
8
DecisionRules features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.4
8.8
Ease of Setup
Average: 8.4
8.8
Applications
Average: 8.4
8.6
Catalog
Average: 8.3
Seller Details
Year Founded
2020
HQ Location
Wilmington, US
Twitter
@decisionrulesio
34 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discover, capture, govern and manage repeatable business rules to optimize decision making across your organization. IBM Operational Decision Manager (ODM) helps you capture, automate and manage rule

    Users
    No information available
    Industries
    • Information Technology and Services
    • Insurance
    Market Segment
    • 50% Enterprise
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Operational Decision Manager (ODM) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    API Integration
    1
    Automation
    1
    Data Management
    1
    Decision Making
    1
    Cons
    Complexity
    2
    Expensive
    2
    Limited Functionality
    1
    Not User-Friendly
    1
    Setup Difficulties
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Operational Decision Manager (ODM) features and usability ratings that predict user satisfaction
    7.7
    Ease of Admin
    Average: 8.4
    7.2
    Ease of Setup
    Average: 8.4
    8.9
    Applications
    Average: 8.4
    9.4
    Catalog
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    710,979 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317,108 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

Discover, capture, govern and manage repeatable business rules to optimize decision making across your organization. IBM Operational Decision Manager (ODM) helps you capture, automate and manage rule

Users
No information available
Industries
  • Information Technology and Services
  • Insurance
Market Segment
  • 50% Enterprise
  • 28% Mid-Market
IBM Operational Decision Manager (ODM) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
API Integration
1
Automation
1
Data Management
1
Decision Making
1
Cons
Complexity
2
Expensive
2
Limited Functionality
1
Not User-Friendly
1
Setup Difficulties
1
IBM Operational Decision Manager (ODM) features and usability ratings that predict user satisfaction
7.7
Ease of Admin
Average: 8.4
7.2
Ease of Setup
Average: 8.4
8.9
Applications
Average: 8.4
9.4
Catalog
Average: 8.3
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
710,979 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
Ownership
SWX:IBM
(132)4.4 out of 5
Optimized for quick response
5th Easiest To Use in Decision Management Platforms software
View top Consulting Services for Camunda
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collab

    Users
    No information available
    Industries
    • Telecommunications
    • Computer Software
    Market Segment
    • 48% Enterprise
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Camunda Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Innovation
    14
    Customization
    11
    Customer Support
    10
    Easy Integrations
    10
    Cons
    Missing Features
    14
    Complexity
    10
    Limited Functionality
    9
    Expensive
    6
    Limited Features
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Camunda features and usability ratings that predict user satisfaction
    8.0
    Ease of Admin
    Average: 8.4
    7.9
    Ease of Setup
    Average: 8.4
    7.5
    Applications
    Average: 8.4
    6.7
    Catalog
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Camunda
    Company Website
    Year Founded
    2008
    HQ Location
    Berlin, Deutschland
    Twitter
    @Camunda
    6,134 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    519 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collab

Users
No information available
Industries
  • Telecommunications
  • Computer Software
Market Segment
  • 48% Enterprise
  • 29% Small-Business
Camunda Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Innovation
14
Customization
11
Customer Support
10
Easy Integrations
10
Cons
Missing Features
14
Complexity
10
Limited Functionality
9
Expensive
6
Limited Features
6
Camunda features and usability ratings that predict user satisfaction
8.0
Ease of Admin
Average: 8.4
7.9
Ease of Setup
Average: 8.4
7.5
Applications
Average: 8.4
6.7
Catalog
Average: 8.3
Seller Details
Seller
Camunda
Company Website
Year Founded
2008
HQ Location
Berlin, Deutschland
Twitter
@Camunda
6,134 Twitter followers
LinkedIn® Page
www.linkedin.com
519 employees on LinkedIn®
(69)4.4 out of 5
Optimized for quick response
3rd Easiest To Use in Decision Management Platforms software
Save to My Lists
Entry Level Price:$9,500.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    InRule Technology® provides explainable AI Decisioning. InRule empowers its users to delight customers and improve business outcomes​ by combining automated decisioning, explainable machine learning a

    Users
    No information available
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 46% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • InRule Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Low Coding
    8
    Rule Management
    8
    No Coding
    6
    Learning
    5
    Cons
    Learning Curve
    6
    Limited Features
    5
    Missing Features
    5
    Performance Issues
    5
    Support Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • InRule features and usability ratings that predict user satisfaction
    8.2
    Ease of Admin
    Average: 8.4
    7.5
    Ease of Setup
    Average: 8.4
    7.4
    Applications
    Average: 8.4
    7.8
    Catalog
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    Chicago, IL
    Twitter
    @inrule
    792 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

InRule Technology® provides explainable AI Decisioning. InRule empowers its users to delight customers and improve business outcomes​ by combining automated decisioning, explainable machine learning a

Users
No information available
Industries
  • Financial Services
  • Insurance
Market Segment
  • 46% Mid-Market
  • 32% Enterprise
InRule Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Low Coding
8
Rule Management
8
No Coding
6
Learning
5
Cons
Learning Curve
6
Limited Features
5
Missing Features
5
Performance Issues
5
Support Issues
4
InRule features and usability ratings that predict user satisfaction
8.2
Ease of Admin
Average: 8.4
7.5
Ease of Setup
Average: 8.4
7.4
Applications
Average: 8.4
7.8
Catalog
Average: 8.3
Seller Details
Company Website
Year Founded
2002
HQ Location
Chicago, IL
Twitter
@inrule
792 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®