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Brightmetrics is a robust analytics platform designed to elevate contact center performance through actionable insights. Our solution simplifies data extraction and visualization, enabling businesses
360° Contact Center Productivity Platform in the Cloud: Speech Analytics, Voice Biometrics, Automatic IVR Mapper/Monitoring, SLA/Voice Quality Monitoring, IVR/Contact Center Load/Performane Testing, V
SCCM, made beautiful. Callisto is the only dashboard portal for IT pros and the helpdesk to convert complex data into clear, responsive insights from System Center Configuration Manager.
The PureInsights Configurable Dashboard and Call Detail Extractor for Genesys Cloud Features are bundled together in a single subscription. The Configurable Dashboard features continuous updates in RE
Investigates your business with more than 200 Metrics regrouped in 83 tables / charts. Easily creates all the dashboards and wallboards you need. Shares information with your team in real time or simp
CC-Expertise is a Contact Center and Telecommunications Consultancy company that is focused on assisting contact centres with their technology needs. At CC-Expertise we understand that creating a succ
Aria Visualizer is an analytics application that consolidates Genesys interaction events into an intuitive, interactive visual interface. It helps organizations understand their data, gain efficiency,