Best Customer Education Software for for Small Business

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Products classified in the overall Customer Education category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Customer Education to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Customer Education category.

In addition to qualifying for inclusion in the Customer Education Software category, to qualify for inclusion in the Small Business Customer Education Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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18 Listings in Small Business Customer Education Available

(606)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Customer Education software
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Absorb LMS inspires learning and fuels business productivity, earning #1 positions in both the Standalone Corporate Learning Management System and Customer Education Software categories. Absorb str

    Users
    • Instructional Designer
    • LMS Administrator
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 43% Mid-Market
    • 39% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Absorb LMS is a Learning Management System that provides a platform for creating and managing online courses and training programs.
    • Reviewers like the user-friendly interface, the versatility of the platform, the excellent customer support, and the ability to customize the system to meet their needs.
    • Reviewers mentioned some limitations in customization options, difficulties with bulk actions, and a desire for more advanced reporting features and automation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Absorb LMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    301
    Customer Support
    259
    Helpful
    185
    Intuitive
    140
    User-Friendly
    136
    Cons
    Missing Features
    93
    Limited Features
    91
    Poor Reporting
    72
    Limited Customization
    71
    Inadequate Reporting
    70
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Absorb LMS features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    8.7
    Visualization
    Average: 8.2
    8.8
    Multiple Content Types
    Average: 8.6
    8.8
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2003
    HQ Location
    Calgary
    Twitter
    @AbsorbLMS
    1,482 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    588 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Absorb LMS inspires learning and fuels business productivity, earning #1 positions in both the Standalone Corporate Learning Management System and Customer Education Software categories. Absorb str

Users
  • Instructional Designer
  • LMS Administrator
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 43% Mid-Market
  • 39% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Absorb LMS is a Learning Management System that provides a platform for creating and managing online courses and training programs.
  • Reviewers like the user-friendly interface, the versatility of the platform, the excellent customer support, and the ability to customize the system to meet their needs.
  • Reviewers mentioned some limitations in customization options, difficulties with bulk actions, and a desire for more advanced reporting features and automation.
Absorb LMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
301
Customer Support
259
Helpful
185
Intuitive
140
User-Friendly
136
Cons
Missing Features
93
Limited Features
91
Poor Reporting
72
Limited Customization
71
Inadequate Reporting
70
Absorb LMS features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
8.7
Visualization
Average: 8.2
8.8
Multiple Content Types
Average: 8.6
8.8
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2003
HQ Location
Calgary
Twitter
@AbsorbLMS
1,482 Twitter followers
LinkedIn® Page
www.linkedin.com
588 employees on LinkedIn®
(366)4.7 out of 5
6th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LearnWorlds is a lightweight LMS that enables businesses to deliver exceptional eLearning experiences to customers, employees, and partners. From unicorn SaaS like Brevo and Lokalise, to internationa

    Users
    • CEO
    • Owner
    Industries
    • E-Learning
    • Professional Training & Coaching
    Market Segment
    • 88% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LearnWorlds is a learning management system that allows users to create, manage, and deliver online courses.
    • Reviewers frequently mention the platform's robust features, user-friendly interface, and exceptional customer support, highlighting its customization options, integrations, and the continuous addition of new features.
    • Reviewers mentioned some challenges with the platform, including a steep learning curve for new users, limitations in payment options and website editing, occasional glitches, and a significant price jump between plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LearnWorlds Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    70
    Ease of Use
    48
    Helpful
    38
    Excellent Support
    32
    Quick Support
    30
    Cons
    Missing Features
    20
    Limited Features
    16
    Feature Issues
    13
    Expensive
    11
    Poor Customer Support
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LearnWorlds features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    8.8
    Visualization
    Average: 8.2
    8.9
    Multiple Content Types
    Average: 8.6
    8.9
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Limassol, Greece
    Twitter
    @LearnWorlds
    2,957 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    155 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LearnWorlds is a lightweight LMS that enables businesses to deliver exceptional eLearning experiences to customers, employees, and partners. From unicorn SaaS like Brevo and Lokalise, to internationa

Users
  • CEO
  • Owner
Industries
  • E-Learning
  • Professional Training & Coaching
Market Segment
  • 88% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LearnWorlds is a learning management system that allows users to create, manage, and deliver online courses.
  • Reviewers frequently mention the platform's robust features, user-friendly interface, and exceptional customer support, highlighting its customization options, integrations, and the continuous addition of new features.
  • Reviewers mentioned some challenges with the platform, including a steep learning curve for new users, limitations in payment options and website editing, occasional glitches, and a significant price jump between plans.
LearnWorlds Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
70
Ease of Use
48
Helpful
38
Excellent Support
32
Quick Support
30
Cons
Missing Features
20
Limited Features
16
Feature Issues
13
Expensive
11
Poor Customer Support
11
LearnWorlds features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
8.8
Visualization
Average: 8.2
8.9
Multiple Content Types
Average: 8.6
8.9
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2014
HQ Location
Limassol, Greece
Twitter
@LearnWorlds
2,957 Twitter followers
LinkedIn® Page
www.linkedin.com
155 employees on LinkedIn®

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(215)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Create HIGH IMPACT virtual training & demos in less time than it takes to finish your coffee. CloudShare gives you a brilliantly simple virtual IT lab to create compelling hands-on software produc

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CloudShare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Setup Ease
    37
    Easy Creation
    25
    Virtual Machines
    23
    Course Creation
    20
    Cons
    Slow Performance
    28
    Connectivity Issues
    13
    Expensive
    10
    Virtual Machine Issues
    9
    Time Constraints
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CloudShare features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    8.7
    Visualization
    Average: 8.2
    8.7
    Multiple Content Types
    Average: 8.6
    8.7
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @CloudShare
    2,395 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Create HIGH IMPACT virtual training & demos in less time than it takes to finish your coffee. CloudShare gives you a brilliantly simple virtual IT lab to create compelling hands-on software produc

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Mid-Market
  • 33% Enterprise
CloudShare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Setup Ease
37
Easy Creation
25
Virtual Machines
23
Course Creation
20
Cons
Slow Performance
28
Connectivity Issues
13
Expensive
10
Virtual Machine Issues
9
Time Constraints
8
CloudShare features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
8.7
Visualization
Average: 8.2
8.7
Multiple Content Types
Average: 8.6
8.7
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@CloudShare
2,395 Twitter followers
LinkedIn® Page
www.linkedin.com
78 employees on LinkedIn®
(316)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thinkific Plus is a powerful, scalable learning platform that’s remarkably easy to use—for your team and your customers. You get more than just enterprise-grade features that scale with you as you gro

    Users
    • Director
    • Executive Director
    Industries
    • E-Learning
    • Professional Training & Coaching
    Market Segment
    • 74% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Thinkific Plus is a learning management system that allows users to create, manage, and distribute online courses.
    • Reviewers frequently mention the platform's user-friendly interface, ease of use, and the variety of multimedia content supported when designing courses.
    • Reviewers experienced issues with limited customization options, confusing contract structures, and some advanced features being overwhelming at first.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Thinkific Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    59
    Customer Support
    41
    Course Creation
    27
    Intuitive
    26
    Helpful
    20
    Cons
    Limited Features
    34
    Limited Customization
    22
    Feature Issues
    19
    Missing Features
    17
    Expensive
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Thinkific Plus features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    7.7
    Visualization
    Average: 8.2
    8.1
    Multiple Content Types
    Average: 8.6
    8.2
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Thinkific
    Company Website
    Year Founded
    2012
    HQ Location
    Vancouver, CA
    Twitter
    @thinkific
    11,022 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    367 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thinkific Plus is a powerful, scalable learning platform that’s remarkably easy to use—for your team and your customers. You get more than just enterprise-grade features that scale with you as you gro

Users
  • Director
  • Executive Director
Industries
  • E-Learning
  • Professional Training & Coaching
Market Segment
  • 74% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Thinkific Plus is a learning management system that allows users to create, manage, and distribute online courses.
  • Reviewers frequently mention the platform's user-friendly interface, ease of use, and the variety of multimedia content supported when designing courses.
  • Reviewers experienced issues with limited customization options, confusing contract structures, and some advanced features being overwhelming at first.
Thinkific Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
59
Customer Support
41
Course Creation
27
Intuitive
26
Helpful
20
Cons
Limited Features
34
Limited Customization
22
Feature Issues
19
Missing Features
17
Expensive
14
Thinkific Plus features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
7.7
Visualization
Average: 8.2
8.1
Multiple Content Types
Average: 8.6
8.2
Content Storage and Management
Average: 8.5
Seller Details
Seller
Thinkific
Company Website
Year Founded
2012
HQ Location
Vancouver, CA
Twitter
@thinkific
11,022 Twitter followers
LinkedIn® Page
www.linkedin.com
367 employees on LinkedIn®
(60)4.9 out of 5
1st Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clueso is the fastest way for SaaS companies to create software videos and help documentation for their products. Here’s how it works: Simply record/upload a rough screen recording of your product,

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Clueso Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Video Recording
    35
    Customer Support
    29
    Content Creation
    27
    Video Creation
    26
    Cons
    Editing Difficulties
    7
    Time Consumption
    7
    Slow Rendering
    6
    Time Constraints
    6
    Video Playback Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Clueso features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 9.0
    8.3
    Visualization
    Average: 8.2
    9.1
    Multiple Content Types
    Average: 8.6
    9.7
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Clueso
    Year Founded
    2023
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clueso is the fastest way for SaaS companies to create software videos and help documentation for their products. Here’s how it works: Simply record/upload a rough screen recording of your product,

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 40% Mid-Market
Clueso Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Video Recording
35
Customer Support
29
Content Creation
27
Video Creation
26
Cons
Editing Difficulties
7
Time Consumption
7
Slow Rendering
6
Time Constraints
6
Video Playback Issues
6
Clueso features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 9.0
8.3
Visualization
Average: 8.2
9.1
Multiple Content Types
Average: 8.6
9.7
Content Storage and Management
Average: 8.5
Seller Details
Seller
Clueso
Year Founded
2023
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
(751)4.6 out of 5
13th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TalentLMS is the LMS built for training success. Designed to get a “yes” from everyone, it’s where great teams, and companies, go to grow. With an experience that’s fully customizable, easy to manage,

    Users
    • CEO
    • Director
    Industries
    • E-Learning
    • Education Management
    Market Segment
    • 50% Small-Business
    • 39% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TalentLMS is a learning management system that allows users to create, manage, and track company training programs.
    • Users frequently mention the user-friendly interface, the ease of use, the AI integration that aids in content creation, the ability to access courses from different locations, and the platform's customization capabilities.
    • Users reported issues with the internal chat box, confusing navigation and point system, difficulties with the new interface, errors with the phone app, limitations with the basic course builder, lack of customization options, and inadequate customer support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TalentLMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Course Creation
    42
    Features
    35
    User-Friendly
    30
    Helpful
    29
    Cons
    Limited Features
    39
    Missing Features
    33
    Limited Customization
    24
    Feature Issues
    19
    Integration Issues
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TalentLMS features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 9.0
    8.0
    Visualization
    Average: 8.2
    8.1
    Multiple Content Types
    Average: 8.6
    8.3
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, California
    Twitter
    @TalentLMS
    45,183 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    241 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TalentLMS is the LMS built for training success. Designed to get a “yes” from everyone, it’s where great teams, and companies, go to grow. With an experience that’s fully customizable, easy to manage,

Users
  • CEO
  • Director
Industries
  • E-Learning
  • Education Management
Market Segment
  • 50% Small-Business
  • 39% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TalentLMS is a learning management system that allows users to create, manage, and track company training programs.
  • Users frequently mention the user-friendly interface, the ease of use, the AI integration that aids in content creation, the ability to access courses from different locations, and the platform's customization capabilities.
  • Users reported issues with the internal chat box, confusing navigation and point system, difficulties with the new interface, errors with the phone app, limitations with the basic course builder, lack of customization options, and inadequate customer support.
TalentLMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Course Creation
42
Features
35
User-Friendly
30
Helpful
29
Cons
Limited Features
39
Missing Features
33
Limited Customization
24
Feature Issues
19
Integration Issues
16
TalentLMS features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 9.0
8.0
Visualization
Average: 8.2
8.1
Multiple Content Types
Average: 8.6
8.3
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2012
HQ Location
San Francisco, California
Twitter
@TalentLMS
45,183 Twitter followers
LinkedIn® Page
www.linkedin.com
241 employees on LinkedIn®
(102)4.6 out of 5
15th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Starting at $4.10
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iSpring Learn is a comprehensive training platform that meets the needs of a business at any stage of growth. It has everything you need to establish time-saving online onboarding, compliance, and cus

    Users
    No information available
    Industries
    • Information Technology and Services
    • E-Learning
    Market Segment
    • 47% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • iSpring Learn is a platform that provides a way to educate and learn, with features for administrators, instructors, and learners.
    • Users frequently mention the simplicity of the platform for teachers, the ability to track students' progress, and the privacy-conscious feature of not requiring students to submit email addresses.
    • Reviewers noted some complexity in understanding how the learning paths work, limitations in customization, and the need for training to fully utilize the platform.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • iSpring Learn Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Course Creation
    35
    Customer Support
    33
    Helpful
    30
    Intuitive
    30
    Cons
    Missing Features
    27
    Limited Features
    25
    Integration Issues
    13
    Lacking Features
    12
    Course Management
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iSpring Learn features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    8.8
    Visualization
    Average: 8.2
    8.4
    Multiple Content Types
    Average: 8.6
    8.4
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2001
    HQ Location
    Alexandria, VA
    Twitter
    @iSpringPro
    6,685 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    256 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iSpring Learn is a comprehensive training platform that meets the needs of a business at any stage of growth. It has everything you need to establish time-saving online onboarding, compliance, and cus

Users
No information available
Industries
  • Information Technology and Services
  • E-Learning
Market Segment
  • 47% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • iSpring Learn is a platform that provides a way to educate and learn, with features for administrators, instructors, and learners.
  • Users frequently mention the simplicity of the platform for teachers, the ability to track students' progress, and the privacy-conscious feature of not requiring students to submit email addresses.
  • Reviewers noted some complexity in understanding how the learning paths work, limitations in customization, and the need for training to fully utilize the platform.
iSpring Learn Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Course Creation
35
Customer Support
33
Helpful
30
Intuitive
30
Cons
Missing Features
27
Limited Features
25
Integration Issues
13
Lacking Features
12
Course Management
10
iSpring Learn features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
8.8
Visualization
Average: 8.2
8.4
Multiple Content Types
Average: 8.6
8.4
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2001
HQ Location
Alexandria, VA
Twitter
@iSpringPro
6,685 Twitter followers
LinkedIn® Page
www.linkedin.com
256 employees on LinkedIn®
(163)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Customer Education software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gainsight Customer Education, formerly Northpass, is the market-leading digital customer education and training platform. We empower businesses to elevate their customer experience and optimize opera

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gainsight Customer Education Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Customer Support
    15
    Ease of Learning
    10
    Customer Success
    7
    Helpful
    7
    Cons
    Limited Features
    6
    Inadequate Reporting
    4
    Poor Reporting
    4
    Missing Features
    3
    Feature Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gainsight Customer Education features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    8.3
    Visualization
    Average: 8.2
    9.1
    Multiple Content Types
    Average: 8.6
    8.9
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,400 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,115 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gainsight Customer Education, formerly Northpass, is the market-leading digital customer education and training platform. We empower businesses to elevate their customer experience and optimize opera

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Mid-Market
  • 23% Small-Business
Gainsight Customer Education Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Customer Support
15
Ease of Learning
10
Customer Success
7
Helpful
7
Cons
Limited Features
6
Inadequate Reporting
4
Poor Reporting
4
Missing Features
3
Feature Issues
2
Gainsight Customer Education features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
8.3
Visualization
Average: 8.2
9.1
Multiple Content Types
Average: 8.6
8.9
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,400 Twitter followers
LinkedIn® Page
www.linkedin.com
1,115 employees on LinkedIn®
(627)4.3 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content libr

    Users
    • Training Manager
    • Training Coordinator
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Litmos is a learning management system that provides a platform for creating, managing, and tracking online training and compliance programs.
    • Users like the system's user-friendly interface, robust reporting functions, and the ability to create custom learning paths, as well as the excellent customer support and regular updates.
    • Reviewers noted some limitations such as difficulties with integration, reporting, and customization, as well as issues with certain features like the Teams assignment function and the Content Author tool.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Litmos Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    65
    Customer Support
    33
    Course Creation
    31
    Features
    29
    Courses
    26
    Cons
    Reporting Issues
    24
    Poor Reporting
    23
    Inadequate Reporting
    20
    Limited Features
    20
    Missing Features
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Litmos features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 9.0
    7.6
    Visualization
    Average: 8.2
    8.8
    Multiple Content Types
    Average: 8.6
    8.5
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Litmos
    Company Website
    Year Founded
    2007
    HQ Location
    San Ramon, California
    Twitter
    @Litmos
    8,101 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    227 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content libr

Users
  • Training Manager
  • Training Coordinator
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Litmos is a learning management system that provides a platform for creating, managing, and tracking online training and compliance programs.
  • Users like the system's user-friendly interface, robust reporting functions, and the ability to create custom learning paths, as well as the excellent customer support and regular updates.
  • Reviewers noted some limitations such as difficulties with integration, reporting, and customization, as well as issues with certain features like the Teams assignment function and the Content Author tool.
Litmos Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
65
Customer Support
33
Course Creation
31
Features
29
Courses
26
Cons
Reporting Issues
24
Poor Reporting
23
Inadequate Reporting
20
Limited Features
20
Missing Features
15
Litmos features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 9.0
7.6
Visualization
Average: 8.2
8.8
Multiple Content Types
Average: 8.6
8.5
Content Storage and Management
Average: 8.5
Seller Details
Seller
Litmos
Company Website
Year Founded
2007
HQ Location
San Ramon, California
Twitter
@Litmos
8,101 Twitter followers
LinkedIn® Page
www.linkedin.com
227 employees on LinkedIn®
(569)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Customer Education software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WorkRamp is the Learning Cloud built for the modern enterprise. Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, WorkRamp allows teams to bui

    Users
    • Sales Enablement
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Mid-Market
    • 16% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Workramp is a learning management system that allows users to create, manage, and deliver training content.
    • Users like the user-friendly interface, the ability to collaborate on content creation, the seamless integrations with other tools, and the responsive customer support.
    • Users reported issues with the admin UI of the internal and external platforms, lack of certain features like removing assignments from a user page, and limited customization options for reporting.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WorkRamp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    117
    Course Creation
    62
    Ease of Learning
    47
    Customer Support
    43
    Intuitive
    43
    Cons
    Missing Features
    40
    Limited Customization
    27
    Limited Features
    25
    Feature Issues
    23
    Inadequate Reporting
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WorkRamp features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    7.9
    Visualization
    Average: 8.2
    8.6
    Multiple Content Types
    Average: 8.6
    8.4
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California
    Twitter
    @workramp
    527 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WorkRamp is the Learning Cloud built for the modern enterprise. Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, WorkRamp allows teams to bui

Users
  • Sales Enablement
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Mid-Market
  • 16% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Workramp is a learning management system that allows users to create, manage, and deliver training content.
  • Users like the user-friendly interface, the ability to collaborate on content creation, the seamless integrations with other tools, and the responsive customer support.
  • Users reported issues with the admin UI of the internal and external platforms, lack of certain features like removing assignments from a user page, and limited customization options for reporting.
WorkRamp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
117
Course Creation
62
Ease of Learning
47
Customer Support
43
Intuitive
43
Cons
Missing Features
40
Limited Customization
27
Limited Features
25
Feature Issues
23
Inadequate Reporting
19
WorkRamp features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
7.9
Visualization
Average: 8.2
8.6
Multiple Content Types
Average: 8.6
8.4
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@workramp
527 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
(218)4.5 out of 5
Optimized for quick response
12th Easiest To Use in Customer Education software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ReadyTech’s focus is to provide the best training delivery platform for both instructor-led and self-paced training. The company’s cloud-based applications make it easy for users to administrate, deli

    Users
    • Student
    • Consultant
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 37% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ReadyTech Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    42
    Ease of Use
    37
    Fast Response
    25
    Features
    24
    Helpful
    18
    Cons
    Technical Issues
    26
    Connectivity Issues
    15
    Slow Performance
    11
    Difficulty
    8
    Poor Customer Support
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ReadyTech features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.0
    Visualization
    Average: 8.2
    8.2
    Multiple Content Types
    Average: 8.6
    8.0
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1993
    HQ Location
    Oakland, CA
    Twitter
    @readytech
    140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    46 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ReadyTech’s focus is to provide the best training delivery platform for both instructor-led and self-paced training. The company’s cloud-based applications make it easy for users to administrate, deli

Users
  • Student
  • Consultant
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 37% Enterprise
  • 35% Mid-Market
ReadyTech Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
42
Ease of Use
37
Fast Response
25
Features
24
Helpful
18
Cons
Technical Issues
26
Connectivity Issues
15
Slow Performance
11
Difficulty
8
Poor Customer Support
8
ReadyTech features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.0
Visualization
Average: 8.2
8.2
Multiple Content Types
Average: 8.6
8.0
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
1993
HQ Location
Oakland, CA
Twitter
@readytech
140 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
(161)4.1 out of 5
View top Consulting Services for Thought Industries
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thought Industries is the world’s leading Enterprise Learning software platform, empowering businesses to create compelling learning experiences for customers, partners and professionals. These experi

    Users
    No information available
    Industries
    • Computer Software
    • Professional Training & Coaching
    Market Segment
    • 46% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Thought Industries Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Customer Support
    8
    Customizability
    6
    Customization
    6
    Ease of Learning
    6
    Cons
    Feature Issues
    5
    Limited Customization
    4
    Poor Reporting
    4
    Data Inaccuracy
    3
    Expensive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Thought Industries features and usability ratings that predict user satisfaction
    7.9
    Ease of Use
    Average: 9.0
    7.6
    Visualization
    Average: 8.2
    8.3
    Multiple Content Types
    Average: 8.6
    7.8
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Boston, MA
    Twitter
    @thoughtind
    1,215 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    126 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thought Industries is the world’s leading Enterprise Learning software platform, empowering businesses to create compelling learning experiences for customers, partners and professionals. These experi

Users
No information available
Industries
  • Computer Software
  • Professional Training & Coaching
Market Segment
  • 46% Mid-Market
  • 34% Small-Business
Thought Industries Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Customer Support
8
Customizability
6
Customization
6
Ease of Learning
6
Cons
Feature Issues
5
Limited Customization
4
Poor Reporting
4
Data Inaccuracy
3
Expensive
3
Thought Industries features and usability ratings that predict user satisfaction
7.9
Ease of Use
Average: 9.0
7.6
Visualization
Average: 8.2
8.3
Multiple Content Types
Average: 8.6
7.8
Content Storage and Management
Average: 8.5
Seller Details
Year Founded
2012
HQ Location
Boston, MA
Twitter
@thoughtind
1,215 Twitter followers
LinkedIn® Page
www.linkedin.com
126 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Floik is an all-in-one solution for creating interactive product showcases, like step-by-step guides, explainer videos, and clickable demos. The tool is designed to help SaaS teams deliver a seamless

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 79% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Floik Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    37
    Easy Creation
    27
    Video Creation
    18
    Ease of Creation
    17
    Features
    14
    Cons
    Difficult Editing
    7
    Inadequate Editing Features
    7
    Editing Difficulty
    6
    Limited Features
    5
    Limited Editing
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Floik features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 9.0
    8.9
    Visualization
    Average: 8.2
    8.8
    Multiple Content Types
    Average: 8.6
    9.2
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Floik
    HQ Location
    San Francisco
    Twitter
    @getfloik
    129 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Floik is an all-in-one solution for creating interactive product showcases, like step-by-step guides, explainer videos, and clickable demos. The tool is designed to help SaaS teams deliver a seamless

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 79% Small-Business
  • 21% Mid-Market
Floik Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
37
Easy Creation
27
Video Creation
18
Ease of Creation
17
Features
14
Cons
Difficult Editing
7
Inadequate Editing Features
7
Editing Difficulty
6
Limited Features
5
Limited Editing
4
Floik features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 9.0
8.9
Visualization
Average: 8.2
8.8
Multiple Content Types
Average: 8.6
9.2
Content Storage and Management
Average: 8.5
Seller Details
Seller
Floik
HQ Location
San Francisco
Twitter
@getfloik
129 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Educate, engage, and retain everyone you do business with. Skilljar is the leading external LMS because it is purpose-built for customer and partner education, our powerful software integrates with al

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Skilljar Customer Education Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Implementation Ease
    11
    Customer Support
    10
    Onboarding
    9
    Integrations
    6
    Cons
    Limited Features
    6
    Integration Issues
    3
    Missing Features
    3
    Data Inaccuracy
    2
    Feature Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Skilljar Customer Education Platform features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 9.0
    8.2
    Visualization
    Average: 8.2
    8.5
    Multiple Content Types
    Average: 8.6
    8.7
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Skilljar
    Year Founded
    2013
    HQ Location
    Seattle, WA
    Twitter
    @skilljar
    1,122 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Educate, engage, and retain everyone you do business with. Skilljar is the leading external LMS because it is purpose-built for customer and partner education, our powerful software integrates with al

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 21% Enterprise
Skilljar Customer Education Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Implementation Ease
11
Customer Support
10
Onboarding
9
Integrations
6
Cons
Limited Features
6
Integration Issues
3
Missing Features
3
Data Inaccuracy
2
Feature Issues
2
Skilljar Customer Education Platform features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 9.0
8.2
Visualization
Average: 8.2
8.5
Multiple Content Types
Average: 8.6
8.7
Content Storage and Management
Average: 8.5
Seller Details
Seller
Skilljar
Year Founded
2013
HQ Location
Seattle, WA
Twitter
@skilljar
1,122 Twitter followers
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
(648)4.3 out of 5
Optimized for quick response
8th Easiest To Use in Customer Education software
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Docebo is the world’s most powerful learning platform, designed to be intuitive for admins, engaging for learners, and transformative for businesses. Key differentiators include: - Capability for del

    Users
    • Instructional Designer
    • Training Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Enterprise
    • 46% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Docebo is a learning management platform that is customizable and used for training and development needs in organizations.
    • Users frequently mention the platform's ease of use, robust features, scalability, and the ability to deliver personalized learning experiences, along with its strong customer support and continuous improvement based on user feedback.
    • Reviewers noted some limitations in reporting and analytics, challenges in integrating third-party applications, limited capabilities of the mobile app, and occasional difficulties in configuring settings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Docebo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    210
    Customer Support
    149
    Helpful
    131
    Customizability
    100
    Customization
    100
    Cons
    Limited Features
    109
    Missing Features
    106
    Limited Customization
    82
    Feature Issues
    75
    Limitations
    58
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Docebo features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 9.0
    7.9
    Visualization
    Average: 8.2
    8.6
    Multiple Content Types
    Average: 8.6
    8.3
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Toronto
    Twitter
    @docebo
    6,770 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,021 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Docebo is the world’s most powerful learning platform, designed to be intuitive for admins, engaging for learners, and transformative for businesses. Key differentiators include: - Capability for del

Users
  • Instructional Designer
  • Training Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Enterprise
  • 46% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Docebo is a learning management platform that is customizable and used for training and development needs in organizations.
  • Users frequently mention the platform's ease of use, robust features, scalability, and the ability to deliver personalized learning experiences, along with its strong customer support and continuous improvement based on user feedback.
  • Reviewers noted some limitations in reporting and analytics, challenges in integrating third-party applications, limited capabilities of the mobile app, and occasional difficulties in configuring settings.
Docebo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
210
Customer Support
149
Helpful
131
Customizability
100
Customization
100
Cons
Limited Features
109
Missing Features
106
Limited Customization
82
Feature Issues
75
Limitations
58
Docebo features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.0
7.9
Visualization
Average: 8.2
8.6
Multiple Content Types
Average: 8.6
8.3
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2005
HQ Location
Toronto
Twitter
@docebo
6,770 Twitter followers
LinkedIn® Page
www.linkedin.com
1,021 employees on LinkedIn®