Best Customer Education Software for Medium-Sized Businesses - Page 2

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Products classified in the overall Customer Education category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Customer Education to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Customer Education category.

In addition to qualifying for inclusion in the Customer Education Software category, to qualify for inclusion in the Medium-Sized Business Customer Education Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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18 Listings in Customer Education Available
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ReadyTech
By ReadyTech Corporation
(218)4.5 out of 5
Optimized for quick response
12th Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ReadyTech’s focus is to provide the best training delivery platform for both instructor-led and self-paced training. The company’s cloud-based applications make it easy for users to administrate, deli

    Users
    • Consultant
    • Student
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 37% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ReadyTech Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    42
    Ease of Use
    37
    Fast Response
    25
    Features
    24
    Helpful
    18
    Cons
    Technical Issues
    26
    Connectivity Issues
    15
    Slow Performance
    11
    Difficulty
    8
    Poor Customer Support
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ReadyTech features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.0
    Visualization
    Average: 8.2
    8.2
    Multiple Content Types
    Average: 8.6
    8.0
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ReadyTech Corporation
    Company Website
    Year Founded
    1993
    HQ Location
    Oakland, CA
    Twitter
    @readytech
    140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    46 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ReadyTech’s focus is to provide the best training delivery platform for both instructor-led and self-paced training. The company’s cloud-based applications make it easy for users to administrate, deli

Users
  • Consultant
  • Student
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 37% Enterprise
  • 35% Mid-Market
ReadyTech Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
42
Ease of Use
37
Fast Response
25
Features
24
Helpful
18
Cons
Technical Issues
26
Connectivity Issues
15
Slow Performance
11
Difficulty
8
Poor Customer Support
8
ReadyTech features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.0
Visualization
Average: 8.2
8.2
Multiple Content Types
Average: 8.6
8.0
Content Storage and Management
Average: 8.5
Seller Details
Seller
ReadyTech Corporation
Company Website
Year Founded
1993
HQ Location
Oakland, CA
Twitter
@readytech
140 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
ClearCompany
By ClearCompany
(467)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClearCompany is a unified talent management platform built to support organizations in effectively recruiting, developing, and retaining their workforce. This comprehensive software solution combines

    Users
    • HR Generalist
    • Human Resources Manager
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 68% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClearCompany Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Helpful
    39
    Customer Support
    34
    Intuitive
    33
    Simple
    32
    Cons
    Missing Features
    19
    Candidate Management
    15
    Limited Customization
    12
    Recruitment Issues
    12
    Limited Features
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClearCompany features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    8.5
    Visualization
    Average: 8.2
    7.5
    Multiple Content Types
    Average: 8.6
    8.3
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClearCompany
    Company Website
    Year Founded
    2004
    HQ Location
    Boston, MA
    Twitter
    @ClearCompany
    2,992 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    335 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClearCompany is a unified talent management platform built to support organizations in effectively recruiting, developing, and retaining their workforce. This comprehensive software solution combines

Users
  • HR Generalist
  • Human Resources Manager
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 68% Mid-Market
  • 22% Enterprise
ClearCompany Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Helpful
39
Customer Support
34
Intuitive
33
Simple
32
Cons
Missing Features
19
Candidate Management
15
Limited Customization
12
Recruitment Issues
12
Limited Features
11
ClearCompany features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
8.5
Visualization
Average: 8.2
7.5
Multiple Content Types
Average: 8.6
8.3
Content Storage and Management
Average: 8.5
Seller Details
Seller
ClearCompany
Company Website
Year Founded
2004
HQ Location
Boston, MA
Twitter
@ClearCompany
2,992 Twitter followers
LinkedIn® Page
www.linkedin.com
335 employees on LinkedIn®
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Trainn
By Guider Labs, Inc.
(58)4.7 out of 5
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trainn is an all-in-one customer education platform designed for B2B SaaS companies looking to scale their customer onboarding, training, and support efforts. Trainn solves a critical challenge for

    Users
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Trainn Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Video Creation
    19
    Easy Creation
    11
    Content Creation
    10
    Team Collaboration
    10
    Cons
    Voice Quality
    5
    AI Limitations
    4
    Recording Issues
    4
    Feature Deficiency
    3
    Inaccuracy
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Trainn features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.5
    Visualization
    Average: 8.2
    8.1
    Multiple Content Types
    Average: 8.6
    8.8
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Guider Labs, Inc.
    Year Founded
    2020
    HQ Location
    Wilmington, US
    Twitter
    @TrainnHQ
    130 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trainn is an all-in-one customer education platform designed for B2B SaaS companies looking to scale their customer onboarding, training, and support efforts. Trainn solves a critical challenge for

Users
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 43% Small-Business
Trainn Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Video Creation
19
Easy Creation
11
Content Creation
10
Team Collaboration
10
Cons
Voice Quality
5
AI Limitations
4
Recording Issues
4
Feature Deficiency
3
Inaccuracy
3
Trainn features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.5
Visualization
Average: 8.2
8.1
Multiple Content Types
Average: 8.6
8.8
Content Storage and Management
Average: 8.5
Seller Details
Seller
Guider Labs, Inc.
Year Founded
2020
HQ Location
Wilmington, US
Twitter
@TrainnHQ
130 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Read Trainn Reviews
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18 Listings in Customer Education Available
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