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Best Customer Advocacy Software for for Small Business

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Customer Advocacy category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Customer Advocacy to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Customer Advocacy category.

In addition to qualifying for inclusion in the Customer Advocacy Software category, to qualify for inclusion in the Small Business Customer Advocacy Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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18 Listings in Small Business Customer Advocacy Available

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Birdeye
By Birdeye
(3,142)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Customer Advocacy software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to ge

    Users
    • Owner
    • Marketing Manager
    Industries
    • Hospital & Health Care
    • Real Estate
    Market Segment
    • 56% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a platform that helps businesses manage their reputation and customer experience, offering features such as review management, customer engagement, and analytics.
    • Reviewers like the platform's ability to aggregate reviews across multiple channels, its user-friendly interface, and the convenience of having all customer feedback in one place.
    • Users reported issues with the platform's pricing, occasional glitches, and difficulties in understanding and navigating the interface, especially for those who are not tech-savvy.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Birdeye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,096
    Helpful
    1,059
    Review Management
    972
    Customer Support
    690
    Reviews
    606
    Cons
    Missing Features
    201
    Review Management
    183
    Integration Issues
    151
    Learning Curve
    136
    Limitations
    131
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Birdeye features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.0
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Ease of Admin
    Average: 9.0
    9.1
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,296 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,264 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to ge

Users
  • Owner
  • Marketing Manager
Industries
  • Hospital & Health Care
  • Real Estate
Market Segment
  • 56% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a platform that helps businesses manage their reputation and customer experience, offering features such as review management, customer engagement, and analytics.
  • Reviewers like the platform's ability to aggregate reviews across multiple channels, its user-friendly interface, and the convenience of having all customer feedback in one place.
  • Users reported issues with the platform's pricing, occasional glitches, and difficulties in understanding and navigating the interface, especially for those who are not tech-savvy.
Birdeye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,096
Helpful
1,059
Review Management
972
Customer Support
690
Reviews
606
Cons
Missing Features
201
Review Management
183
Integration Issues
151
Learning Curve
136
Limitations
131
Birdeye features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.0
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.3
Ease of Admin
Average: 9.0
9.1
Ease of Setup
Average: 8.7
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,296 Twitter followers
LinkedIn® Page
www.linkedin.com
1,264 employees on LinkedIn®
NiceJob
By Paystone
(368)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Customer Advocacy software
Save to My Lists
Entry Level Price:$75.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NiceJob is the easiest way to become a top rated business. It's a reputation marketing platform designed to help your businesses grow by attracting more leads and closing more sales. We do this by aut

    Users
    • Owner
    • President
    Industries
    • Construction
    • Consumer Services
    Market Segment
    • 95% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NiceJob is a platform that streamlines the process of collecting customer reviews and improving online reputation.
    • Reviewers frequently mention the significant increase in positive reviews, the intuitive interface, and the prompt customer support as key benefits of using NiceJob.
    • Users reported issues with the lack of multi-location review display, glitches with HubSpot integration, and the inability to filter and prevent unhappy customers from leaving bad reviews.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NiceJob Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Review Increase
    50
    Helpful
    45
    Review Management
    45
    Customer Support
    39
    Cons
    Missing Features
    12
    Review Management
    9
    Expensive
    7
    Integration Issues
    4
    Limited Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NiceJob features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 9.0
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Ease of Admin
    Average: 9.0
    9.5
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Paystone
    Company Website
    Year Founded
    2002
    HQ Location
    Montréal, CA
    LinkedIn® Page
    www.linkedin.com
    172 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NiceJob is the easiest way to become a top rated business. It's a reputation marketing platform designed to help your businesses grow by attracting more leads and closing more sales. We do this by aut

Users
  • Owner
  • President
Industries
  • Construction
  • Consumer Services
Market Segment
  • 95% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NiceJob is a platform that streamlines the process of collecting customer reviews and improving online reputation.
  • Reviewers frequently mention the significant increase in positive reviews, the intuitive interface, and the prompt customer support as key benefits of using NiceJob.
  • Users reported issues with the lack of multi-location review display, glitches with HubSpot integration, and the inability to filter and prevent unhappy customers from leaving bad reviews.
NiceJob Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Review Increase
50
Helpful
45
Review Management
45
Customer Support
39
Cons
Missing Features
12
Review Management
9
Expensive
7
Integration Issues
4
Limited Features
4
NiceJob features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 9.0
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.5
Ease of Admin
Average: 9.0
9.5
Ease of Setup
Average: 8.7
Seller Details
Seller
Paystone
Company Website
Year Founded
2002
HQ Location
Montréal, CA
LinkedIn® Page
www.linkedin.com
172 employees on LinkedIn®

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Smile.io
By Smile.io
(165)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Customer Advocacy software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smile.io is the world’s largest loyalty platform for commerce brands, providing easy-to-use rewards programs that help growing brands transform one-time shoppers into repeat, loyal customers. Smil

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 89% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Smile.io is a rewards program that helps businesses retain and grow their customer base by offering loyalty schemes and referral codes.
    • Users frequently mention the ease of use, clear rules, seamless integration with platforms like Shopify, and excellent customer service as key benefits of Smile.io.
    • Reviewers noted that the leap between package levels is quite large, the backend can sometimes work slowly, and the pricing structure can feel steep for smaller businesses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Smile.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    77
    Customer Support
    62
    Rewards Program
    62
    Easy Setup
    59
    Setup Ease
    43
    Cons
    Expensive
    36
    Rewards System
    21
    Limited Customization
    17
    Limited Rewards System
    16
    Lack of Customization
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Smile.io features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Ease of Admin
    Average: 9.0
    9.3
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Smile.io
    Company Website
    Year Founded
    2012
    HQ Location
    Kitchener, Canada
    Twitter
    @smilerewards
    4,591 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Smile.io is the world’s largest loyalty platform for commerce brands, providing easy-to-use rewards programs that help growing brands transform one-time shoppers into repeat, loyal customers. Smil

Users
  • Owner
  • CEO
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 89% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Smile.io is a rewards program that helps businesses retain and grow their customer base by offering loyalty schemes and referral codes.
  • Users frequently mention the ease of use, clear rules, seamless integration with platforms like Shopify, and excellent customer service as key benefits of Smile.io.
  • Reviewers noted that the leap between package levels is quite large, the backend can sometimes work slowly, and the pricing structure can feel steep for smaller businesses.
Smile.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
77
Customer Support
62
Rewards Program
62
Easy Setup
59
Setup Ease
43
Cons
Expensive
36
Rewards System
21
Limited Customization
17
Limited Rewards System
16
Lack of Customization
11
Smile.io features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.2
Ease of Admin
Average: 9.0
9.3
Ease of Setup
Average: 8.7
Seller Details
Seller
Smile.io
Company Website
Year Founded
2012
HQ Location
Kitchener, Canada
Twitter
@smilerewards
4,591 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
Get a quote
Synup
By Synup
(289)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in Customer Advocacy software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Synup transforms brands' online presence with a three-pronged approach: local listings, reputation management, and social media management. With Synup, brands can deliver relevant and trustworthy busi

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 75% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Synup is a platform that provides services for managing online listings, reviews, and local landing pages for businesses.
    • Users like Synup's user-friendly dashboard, efficient listing management, real-time review notifications, and the ability to create local landing pages, which have significantly increased customer engagement and online visibility.
    • Reviewers experienced difficulties with initial setup, occasional bugs, and a lack of certain functionalities, and some users found the platform's interface to have a learning curve despite its user-friendliness.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Synup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    106
    Helpful
    80
    Customer Support
    72
    Review Management
    64
    Features
    53
    Cons
    Learning Curve
    15
    Difficult Learning
    13
    Feature Limitations
    12
    Improvement Needed
    12
    Learning Difficulty
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Synup features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Ease of Admin
    Average: 9.0
    8.7
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Synup
    Company Website
    Year Founded
    2014
    HQ Location
    New York, New York
    Twitter
    @synup
    3,131 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Synup transforms brands' online presence with a three-pronged approach: local listings, reputation management, and social media management. With Synup, brands can deliver relevant and trustworthy busi

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 75% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Synup is a platform that provides services for managing online listings, reviews, and local landing pages for businesses.
  • Users like Synup's user-friendly dashboard, efficient listing management, real-time review notifications, and the ability to create local landing pages, which have significantly increased customer engagement and online visibility.
  • Reviewers experienced difficulties with initial setup, occasional bugs, and a lack of certain functionalities, and some users found the platform's interface to have a learning curve despite its user-friendliness.
Synup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
106
Helpful
80
Customer Support
72
Review Management
64
Features
53
Cons
Learning Curve
15
Difficult Learning
13
Feature Limitations
12
Improvement Needed
12
Learning Difficulty
10
Synup features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.7
Ease of Admin
Average: 9.0
8.7
Ease of Setup
Average: 8.7
Seller Details
Seller
Synup
Company Website
Year Founded
2014
HQ Location
New York, New York
Twitter
@synup
3,131 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
Referral Factory
By Referral Factory B.V
(161)4.8 out of 5
4th Easiest To Use in Customer Advocacy software
Save to My Lists
Entry Level Price:$95.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    👉 Plug-and-play software to build and track your own referral program or affiliate program. Voted #1 by marketers across the globe. The only referral software officially certified by HubSpot. 👉 Buil

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Referral Factory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    101
    Easy Setup
    62
    Easy Integrations
    56
    Referral Programs
    51
    Customer Support
    46
    Cons
    Referral Issues
    12
    Missing Features
    11
    Integration Issues
    9
    Limited Customization
    9
    Improvement Needed
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Referral Factory features and usability ratings that predict user satisfaction
    9.6
    Ease of Use
    Average: 9.0
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Ease of Admin
    Average: 9.0
    9.6
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Referral Factory B.V
    Company Website
    HQ Location
    Amsterdam, NL
    Twitter
    @referralfctry
    579 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

👉 Plug-and-play software to build and track your own referral program or affiliate program. Voted #1 by marketers across the globe. The only referral software officially certified by HubSpot. 👉 Buil

Users
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
Referral Factory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
101
Easy Setup
62
Easy Integrations
56
Referral Programs
51
Customer Support
46
Cons
Referral Issues
12
Missing Features
11
Integration Issues
9
Limited Customization
9
Improvement Needed
8
Referral Factory features and usability ratings that predict user satisfaction
9.6
Ease of Use
Average: 9.0
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.7
Ease of Admin
Average: 9.0
9.6
Ease of Setup
Average: 8.7
Seller Details
Seller
Referral Factory B.V
Company Website
HQ Location
Amsterdam, NL
Twitter
@referralfctry
579 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Yotpo
By Yotpo
(237)4.3 out of 5
View top Consulting Services for Yotpo
Save to My Lists
Entry Level Price:Free Forever
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yotpo’s eCommerce Retention Marketing Platform helps brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for loyalty, SMS and email marketing, and

    Users
    • Owner
    • Founder
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 76% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Yotpo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Ease of Use
    8
    Review Management
    5
    Reviews
    5
    Features
    4
    Cons
    Missing Features
    7
    Bug Issues
    5
    Feature Limitations
    4
    Limited Functionality
    4
    Slow Performance
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Yotpo features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 9.0
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Ease of Admin
    Average: 9.0
    8.0
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Yotpo
    Company Website
    Year Founded
    2011
    HQ Location
    New York
    Twitter
    @Yotpo
    19,860 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    978 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yotpo’s eCommerce Retention Marketing Platform helps brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for loyalty, SMS and email marketing, and

Users
  • Owner
  • Founder
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 76% Small-Business
  • 21% Mid-Market
Yotpo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Ease of Use
8
Review Management
5
Reviews
5
Features
4
Cons
Missing Features
7
Bug Issues
5
Feature Limitations
4
Limited Functionality
4
Slow Performance
4
Yotpo features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 9.0
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.1
Ease of Admin
Average: 9.0
8.0
Ease of Setup
Average: 8.7
Seller Details
Seller
Yotpo
Company Website
Year Founded
2011
HQ Location
New York
Twitter
@Yotpo
19,860 Twitter followers
LinkedIn® Page
www.linkedin.com
978 employees on LinkedIn®
Ambassador Software
By Ambassador
(52)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Customer Advocacy software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ambassador is an AI-powered platform designed to enhance the way brands interact with their customers by facilitating personalized conversations, collecting insightful feedback, and serving as a centr

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 54% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Ambassador is a software that offers packages based on the number of affiliates, aiming to provide a predictable cost control for businesses starting their affiliate programs.
    • Reviewers frequently mention the software's seamless integration with various platforms, its comprehensive features, and the outstanding support from the Ambassador team during the onboarding process.
    • Reviewers noted that the software can be complex to set up, occasionally buggy, and lacks granular data at the individual email level, with some users also finding the platform's customization options limited.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Ambassador Software Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Customer Support
    15
    Features
    14
    Easy Integrations
    10
    Easy Setup
    10
    Cons
    Complex Setup
    5
    Setup Difficulty
    5
    Difficult Setup
    4
    Improvement Needed
    3
    Integration Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ambassador Software features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 9.0
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Ease of Admin
    Average: 9.0
    7.4
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ambassador
    Company Website
    Year Founded
    2010
    HQ Location
    Seattle WA
    Twitter
    @Ambassador
    4,044 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ambassador is an AI-powered platform designed to enhance the way brands interact with their customers by facilitating personalized conversations, collecting insightful feedback, and serving as a centr

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 54% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Ambassador is a software that offers packages based on the number of affiliates, aiming to provide a predictable cost control for businesses starting their affiliate programs.
  • Reviewers frequently mention the software's seamless integration with various platforms, its comprehensive features, and the outstanding support from the Ambassador team during the onboarding process.
  • Reviewers noted that the software can be complex to set up, occasionally buggy, and lacks granular data at the individual email level, with some users also finding the platform's customization options limited.
Ambassador Software Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Customer Support
15
Features
14
Easy Integrations
10
Easy Setup
10
Cons
Complex Setup
5
Setup Difficulty
5
Difficult Setup
4
Improvement Needed
3
Integration Issues
3
Ambassador Software features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 9.0
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.5
Ease of Admin
Average: 9.0
7.4
Ease of Setup
Average: 8.7
Seller Details
Seller
Ambassador
Company Website
Year Founded
2010
HQ Location
Seattle WA
Twitter
@Ambassador
4,044 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
ReferralCandy
By ReferralCandy
(103)4.4 out of 5
Save to My Lists
Entry Level Price:Starting at $47.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ReferralCandy is the most popular referral software for e-commerce stores. With ReferralCandy, you can automate your referral program, track results, and reduce fraud. You can connect ReferralCandy i

    Users
    • Owner
    Industries
    • Retail
    • Food & Beverages
    Market Segment
    • 88% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ReferralCandy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    10
    Easy Setup
    3
    Helpful
    3
    Ease of Use
    2
    Referral Programs
    2
    Cons
    Limited Customization
    1
    Poor Navigation
    1
    Setup Difficulty
    1
    Software Bugs
    1
    Usage Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ReferralCandy features and usability ratings that predict user satisfaction
    8.2
    Ease of Use
    Average: 9.0
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Ease of Admin
    Average: 9.0
    7.5
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ReferralCandy
    HQ Location
    Central Region, Singapore
    Twitter
    @ReferralCandy
    2,678 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    48 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ReferralCandy is the most popular referral software for e-commerce stores. With ReferralCandy, you can automate your referral program, track results, and reduce fraud. You can connect ReferralCandy i

Users
  • Owner
Industries
  • Retail
  • Food & Beverages
Market Segment
  • 88% Small-Business
  • 12% Mid-Market
ReferralCandy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
10
Easy Setup
3
Helpful
3
Ease of Use
2
Referral Programs
2
Cons
Limited Customization
1
Poor Navigation
1
Setup Difficulty
1
Software Bugs
1
Usage Difficulty
1
ReferralCandy features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 9.0
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.1
Ease of Admin
Average: 9.0
7.5
Ease of Setup
Average: 8.7
Seller Details
Seller
ReferralCandy
HQ Location
Central Region, Singapore
Twitter
@ReferralCandy
2,678 Twitter followers
LinkedIn® Page
www.linkedin.com
48 employees on LinkedIn®
Read ReferralCandy Reviews
Cello
By Cello
(32)4.9 out of 5
10th Easiest To Use in Customer Advocacy software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cello is the only all-in-one referral platform that lets you launch a partner & user referral program on autopilot. Industry leaders like Typeform and Fellow rely on Cello's platform to accelerate

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 63% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Cello Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Implementation Ease
    6
    User Interface
    6
    Referral Programs
    5
    Sales Growth
    5
    Cons
    Limited Customization
    3
    Lack of Customization
    2
    Missing Features
    2
    Rewards System
    2
    Bug Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cello features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 9.0
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Ease of Admin
    Average: 9.0
    9.2
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cello
    Year Founded
    2022
    HQ Location
    Munich, DE
    Twitter
    @cello_hq
    69 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cello is the only all-in-one referral platform that lets you launch a partner & user referral program on autopilot. Industry leaders like Typeform and Fellow rely on Cello's platform to accelerate

Users
No information available
Industries
  • Computer Software
Market Segment
  • 63% Small-Business
  • 38% Mid-Market
Cello Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Implementation Ease
6
User Interface
6
Referral Programs
5
Sales Growth
5
Cons
Limited Customization
3
Lack of Customization
2
Missing Features
2
Rewards System
2
Bug Issues
1
Cello features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 9.0
10.0
Has the product been a good partner in doing business?
Average: 9.1
9.0
Ease of Admin
Average: 9.0
9.2
Ease of Setup
Average: 8.7
Seller Details
Seller
Cello
Year Founded
2022
HQ Location
Munich, DE
Twitter
@cello_hq
69 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Read Cello Reviews
Club (formerly Brandbassador)
By Brandbassador
(105)4.7 out of 5
Optimized for quick response
15th Easiest To Use in Customer Advocacy software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Club is an ambassador marketing platform designed to help brands harness the power of word-of-mouth marketing by building a vibrant community of loyal customers. Our solution enables brands to engage

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Health, Wellness and Fitness
    Market Segment
    • 64% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Club (formerly Brandbassador) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Helpful
    19
    Customer Support
    18
    Communication
    14
    Setup Ease
    8
    Cons
    Filtering Issues
    6
    Technical Issues
    6
    Missing Features
    5
    Payment Issues
    4
    Complexity
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Club (formerly Brandbassador) features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Ease of Admin
    Average: 9.0
    8.7
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brandbassador
    Company Website
    Year Founded
    2017
    HQ Location
    London, England
    Twitter
    @Brandbassador
    1,471 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    109 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Club is an ambassador marketing platform designed to help brands harness the power of word-of-mouth marketing by building a vibrant community of loyal customers. Our solution enables brands to engage

Users
No information available
Industries
  • Apparel & Fashion
  • Health, Wellness and Fitness
Market Segment
  • 64% Small-Business
  • 28% Mid-Market
Club (formerly Brandbassador) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Helpful
19
Customer Support
18
Communication
14
Setup Ease
8
Cons
Filtering Issues
6
Technical Issues
6
Missing Features
5
Payment Issues
4
Complexity
3
Club (formerly Brandbassador) features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.0
Ease of Admin
Average: 9.0
8.7
Ease of Setup
Average: 8.7
Seller Details
Seller
Brandbassador
Company Website
Year Founded
2017
HQ Location
London, England
Twitter
@Brandbassador
1,471 Twitter followers
LinkedIn® Page
www.linkedin.com
109 employees on LinkedIn®
Get a quote
FirstPromoter
By Firstpromoter
(23)4.5 out of 5
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Modern and reliable affiliate tool for subscription-based companies. Since 2017, our mission has been clear: helping businesses like yours launch and grow highly profitable affiliate programs. O

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • FirstPromoter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Ease of Use
    3
    Features
    3
    Helpful
    2
    Data Analytics
    1
    Cons
    Limited Customization
    1
    Missing Features
    1
    Poor Customer Support
    1
    Tracking Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FirstPromoter features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Ease of Admin
    Average: 9.0
    9.1
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Firstpromoter
    Year Founded
    2016
    HQ Location
    Sibiu, Sibiu
    Twitter
    @FirstPromoter
    197 Twitter followers
    LinkedIn® Page
    bd.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Modern and reliable affiliate tool for subscription-based companies. Since 2017, our mission has been clear: helping businesses like yours launch and grow highly profitable affiliate programs. O

Users
No information available
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 22% Mid-Market
FirstPromoter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Ease of Use
3
Features
3
Helpful
2
Data Analytics
1
Cons
Limited Customization
1
Missing Features
1
Poor Customer Support
1
Tracking Issues
1
FirstPromoter features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.0
Ease of Admin
Average: 9.0
9.1
Ease of Setup
Average: 8.7
Seller Details
Seller
Firstpromoter
Year Founded
2016
HQ Location
Sibiu, Sibiu
Twitter
@FirstPromoter
197 Twitter followers
LinkedIn® Page
bd.linkedin.com
10 employees on LinkedIn®
Read FirstPromoter Reviews
impact.com
By Impact
(1,074)4.5 out of 5
Optimized for quick response
View top Consulting Services for impact.com
Save to My Lists
DealsSpecial offer!
100% off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    impact.com/performance is the only unified partnership management platform with comprehensive tools to help you run sophisticated affiliate, influencer, and customer referral marketing programs. T

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 73% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Impact is a platform designed for managing affiliate campaigns, tracking performance, and handling various types of partnerships.
    • Users like Impact's user-friendly interface, advanced analytics, customizable workflows, and its ability to streamline partnership management, making it a powerful tool for optimizing performance marketing efforts.
    • Reviewers noted that some features of Impact are complicated or unused, and new users may find a learning curve when exploring all the functionalities available.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • impact.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    176
    Affiliate Marketing
    88
    Helpful
    79
    Customer Support
    70
    User Interface
    66
    Cons
    Technical Issues
    54
    Payment Issues
    46
    Poor Customer Support
    35
    Complexity
    33
    Learning Curve
    33
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • impact.com features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 9.0
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Ease of Admin
    Average: 9.0
    8.1
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Impact
    Company Website
    Year Founded
    2008
    HQ Location
    Santa Barbara, CA
    Twitter
    @impactdotcom
    7,854 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,945 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

impact.com/performance is the only unified partnership management platform with comprehensive tools to help you run sophisticated affiliate, influencer, and customer referral marketing programs. T

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 73% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Impact is a platform designed for managing affiliate campaigns, tracking performance, and handling various types of partnerships.
  • Users like Impact's user-friendly interface, advanced analytics, customizable workflows, and its ability to streamline partnership management, making it a powerful tool for optimizing performance marketing efforts.
  • Reviewers noted that some features of Impact are complicated or unused, and new users may find a learning curve when exploring all the functionalities available.
impact.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
176
Affiliate Marketing
88
Helpful
79
Customer Support
70
User Interface
66
Cons
Technical Issues
54
Payment Issues
46
Poor Customer Support
35
Complexity
33
Learning Curve
33
impact.com features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 9.0
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.4
Ease of Admin
Average: 9.0
8.1
Ease of Setup
Average: 8.7
Seller Details
Seller
Impact
Company Website
Year Founded
2008
HQ Location
Santa Barbara, CA
Twitter
@impactdotcom
7,854 Twitter followers
LinkedIn® Page
www.linkedin.com
2,945 employees on LinkedIn®
Get a quote
Friendbuy
By Friendbuy
(53)4.2 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Friendbuy powers Loyalty and Referral Programs for high growth brands. Transform your customers into brand champions with cutting-edge referral and loyalty solutions. Get your best customers thro

    Users
    No information available
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 58% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Friendbuy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    15
    Ease of Use
    12
    Referral Programs
    11
    Easy Setup
    10
    Helpful
    10
    Cons
    Lack of Customization
    5
    Bug Issues
    4
    Expensive
    4
    Integration Issues
    4
    Limited Customization
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Friendbuy features and usability ratings that predict user satisfaction
    8.2
    Ease of Use
    Average: 9.0
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Ease of Admin
    Average: 9.0
    7.8
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Friendbuy
    Year Founded
    2010
    HQ Location
    Los Angeles, CA
    Twitter
    @Friendbuy
    6,201 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Friendbuy powers Loyalty and Referral Programs for high growth brands. Transform your customers into brand champions with cutting-edge referral and loyalty solutions. Get your best customers thro

Users
No information available
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 58% Mid-Market
  • 40% Small-Business
Friendbuy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
15
Ease of Use
12
Referral Programs
11
Easy Setup
10
Helpful
10
Cons
Lack of Customization
5
Bug Issues
4
Expensive
4
Integration Issues
4
Limited Customization
4
Friendbuy features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 9.0
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.5
Ease of Admin
Average: 9.0
7.8
Ease of Setup
Average: 8.7
Seller Details
Seller
Friendbuy
Year Founded
2010
HQ Location
Los Angeles, CA
Twitter
@Friendbuy
6,201 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Read Friendbuy Reviews
Mention Me
By Mention Me
(61)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mention Me empowers businesses to turn customer advocacy into a powerful growth driver. Using cutting-edge technology and expertise gathered over 10 years in referral marketing, we’ve built the world

    Users
    • CRM Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 56% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mention Me Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    4
    Customer Support
    3
    Customer Reviews
    1
    Customer Satisfaction
    1
    Ease of Use
    1
    Cons
    Dashboard Issues
    2
    Complex Interface
    1
    Not User-Friendly
    1
    Poor Analytics
    1
    Poor Navigation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mention Me features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 9.0
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Ease of Admin
    Average: 9.0
    8.5
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mention Me
    Year Founded
    2013
    HQ Location
    London, United Kingdom
    Twitter
    @mentionmeshare
    3,842 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    113 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mention Me empowers businesses to turn customer advocacy into a powerful growth driver. Using cutting-edge technology and expertise gathered over 10 years in referral marketing, we’ve built the world

Users
  • CRM Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 56% Mid-Market
  • 34% Small-Business
Mention Me Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
4
Customer Support
3
Customer Reviews
1
Customer Satisfaction
1
Ease of Use
1
Cons
Dashboard Issues
2
Complex Interface
1
Not User-Friendly
1
Poor Analytics
1
Poor Navigation
1
Mention Me features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 9.0
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.5
Ease of Admin
Average: 9.0
8.5
Ease of Setup
Average: 8.7
Seller Details
Seller
Mention Me
Year Founded
2013
HQ Location
London, United Kingdom
Twitter
@mentionmeshare
3,842 Twitter followers
LinkedIn® Page
www.linkedin.com
113 employees on LinkedIn®
Read Mention Me Reviews
Talkable
By Talkable
(46)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkable’s marketing technology empowers e-commerce brands to acquire & retain high-value customers through referral & loyalty marketing programs. As a single-source solution for your referral

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 67% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Talkable Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    9
    Customer Support
    7
    Ease of Use
    6
    Referral Programs
    5
    Features
    4
    Cons
    Expensive
    3
    Missing Features
    3
    Dashboard Issues
    2
    Feature Limitations
    2
    Lack of Customization
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Talkable features and usability ratings that predict user satisfaction
    8.2
    Ease of Use
    Average: 9.0
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Ease of Admin
    Average: 9.0
    8.2
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Talkable
    Company Website
    Year Founded
    2010
    HQ Location
    San Francisco, CA
    Twitter
    @talkable
    3,043 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkable’s marketing technology empowers e-commerce brands to acquire & retain high-value customers through referral & loyalty marketing programs. As a single-source solution for your referral

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 67% Mid-Market
  • 28% Small-Business
Talkable Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
9
Customer Support
7
Ease of Use
6
Referral Programs
5
Features
4
Cons
Expensive
3
Missing Features
3
Dashboard Issues
2
Feature Limitations
2
Lack of Customization
2
Talkable features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 9.0
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.6
Ease of Admin
Average: 9.0
8.2
Ease of Setup
Average: 8.7
Seller Details
Seller
Talkable
Company Website
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@talkable
3,043 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
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Mid Market
Enterprise
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  • Small-Business
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Mid Market
Enterprise
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18 Listings in Small Business Customer Advocacy Available

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