Overall Satisfaction Score
100
The Top 20 Customer Advocacy Software
Check out this list of the top Customer Advocacy Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
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The Top 20 Customer Advocacy Software
Top Industries of Reviewers:
Hospital & Health Care
30%
Real Estate
25%
Construction
24%
Consumer Services
22%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.8
9.6
Ease of Setup
Average: 9.4
9.4
Quality of Support
Average: 9.7
9.5
Ease of Admin
Average: 9.5
9.6
Overall Satisfaction Score
83
Top Industries of Reviewers:
Computer Software
57%
Financial Services
14%
Information Technology and Services
14%
Marketing and Advertising
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
10.0
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.8
10.0
Ease of Setup
Average: 9.4
9.8
Quality of Support
Average: 9.7
10.0
Ease of Admin
Average: 9.5
10.0
Overall Satisfaction Score
80
Top Industries of Reviewers:
Construction
50%
Consumer Services
34%
Environmental Services
9%
Marketing and Advertising
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.8
9.8
Ease of Setup
Average: 9.4
9.8
Quality of Support
Average: 9.7
9.9
Ease of Admin
Average: 9.5
9.8
Overall Satisfaction Score
79
Top Industries of Reviewers:
Retail
40%
Apparel & Fashion
25%
Food & Beverages
19%
Health, Wellness and Fitness
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.3
Meets Requirements
Average: 9.4
8.8
Ease of Doing Business With
Average: 9.8
9.4
Ease of Setup
Average: 9.4
9.1
Quality of Support
Average: 9.7
9.5
Ease of Admin
Average: 9.5
9.1
Overall Satisfaction Score
78
Top Industries of Reviewers:
Marketing and Advertising
65%
Information Technology and Services
16%
Financial Services
11%
Non-Profit Organization Management
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.8
9.7
Ease of Setup
Average: 9.4
9.7
Quality of Support
Average: 9.7
9.9
Ease of Admin
Average: 9.5
9.4
Overall Satisfaction Score
77
Top Industries of Reviewers:
Marketing and Advertising
67%
Food Production
17%
Automotive
8%
Consumer Services
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.7
Meets Requirements
Average: 9.4
10.0
Ease of Doing Business With
Average: 9.8
10.0
Ease of Setup
Average: 9.4
9.9
Quality of Support
Average: 9.7
9.9
Ease of Admin
Average: 9.5
9.7
Overall Satisfaction Score
71
Top Industries of Reviewers:
Health, Wellness and Fitness
75%
Leisure, Travel & Tourism
8%
Marketing and Advertising
8%
Retail
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.8
9.8
Ease of Setup
Average: 9.4
9.8
Quality of Support
Average: 9.7
9.7
Ease of Admin
Average: 9.5
9.9
Overall Satisfaction Score
70
Top Industries of Reviewers:
Retail
50%
Apparel & Fashion
25%
Consumer Goods
17%
Arts and Crafts
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.8
9.8
Ease of Setup
Average: 9.4
9.6
Quality of Support
Average: 9.7
9.9
Ease of Admin
Average: 9.5
9.7
Overall Satisfaction Score
70
Top Industries of Reviewers:
Marketing and Advertising
48%
Computer Software
30%
Information Technology and Services
13%
Health, Wellness and Fitness
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.7
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.8
9.6
Ease of Setup
Average: 9.4
9.4
Quality of Support
Average: 9.7
9.8
Ease of Admin
Average: 9.5
9.6
Overall Satisfaction Score
68
Top Industries of Reviewers:
Consumer Goods
41%
Apparel & Fashion
24%
Retail
24%
Cosmetics
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.8
Meets Requirements
Average: 9.4
8.8
Ease of Doing Business With
Average: 9.8
9.4
Ease of Setup
Average: 9.4
8.7
Quality of Support
Average: 9.7
9.4
Ease of Admin
Average: 9.5
9.2
Overall Satisfaction Score
67
Top Industries of Reviewers:
Computer Software
54%
Information Technology and Services
31%
Hospital & Health Care
8%
Telecommunications
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.1
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.8
9.9
Ease of Setup
Average: 9.4
8.6
Quality of Support
Average: 9.7
9.9
Ease of Admin
Average: 9.5
8.9
Overall Satisfaction Score
67
Top Industries of Reviewers:
Telecommunications
59%
Oil & Energy
19%
Renewables & Environment
13%
Financial Services
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.3
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.8
10.0
Ease of Setup
Average: 9.4
9.2
Quality of Support
Average: 9.7
9.9
Ease of Admin
Average: 9.5
9.3
Overall Satisfaction Score
63
Top Industries of Reviewers:
Computer Software
70%
Internet
13%
Information Technology and Services
9%
Venture Capital & Private Equity
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.7
Meets Requirements
Average: 9.4
8.7
Ease of Doing Business With
Average: 9.8
10.0
Ease of Setup
Average: 9.4
9.6
Quality of Support
Average: 9.7
10.0
Ease of Admin
Average: 9.5
9.6
Overall Satisfaction Score
62
Top Industries of Reviewers:
Computer Software
36%
Information Technology and Services
27%
Financial Services
18%
Marketing and Advertising
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.8
9.8
Ease of Setup
Average: 9.4
8.9
Quality of Support
Average: 9.7
9.8
Ease of Admin
Average: 9.5
9.3
Overall Satisfaction Score
61
Top Industries of Reviewers:
Retail
30%
Consumer Goods
30%
Computer Software
20%
Banking
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.6
Meets Requirements
Average: 9.4
10.0
Ease of Doing Business With
Average: 9.8
10.0
Ease of Setup
Average: 9.4
9.0
Quality of Support
Average: 9.7
10.0
Ease of Admin
Average: 9.5
10.0
Overall Satisfaction Score
61
Top Industries of Reviewers:
Computer Software
71%
Information Technology and Services
14%
Marketing and Advertising
10%
Electrical/Electronic Manufacturing
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.4
Meets Requirements
Average: 9.4
9.0
Ease of Doing Business With
Average: 9.8
10.0
Ease of Setup
Average: 9.4
9.8
Quality of Support
Average: 9.7
10.0
Ease of Admin
Average: 9.5
9.3
Overall Satisfaction Score
59
Top Industries of Reviewers:
Marketing and Advertising
49%
Financial Services
19%
Computer Software
17%
Education Management
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.4
8.8
Ease of Doing Business With
Average: 9.8
9.3
Ease of Setup
Average: 9.4
9.2
Quality of Support
Average: 9.7
9.3
Ease of Admin
Average: 9.5
9.3
Overall Satisfaction Score
58
Top Industries of Reviewers:
Computer Software
40%
Marketing and Advertising
27%
Information Technology and Services
20%
Financial Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.8
9.7
Ease of Setup
Average: 9.4
8.7
Quality of Support
Average: 9.7
9.0
Ease of Admin
Average: 9.5
8.9
Overall Satisfaction Score
55
Top Industries of Reviewers:
Renewables & Environment
50%
Oil & Energy
30%
Consumer Services
10%
Electrical/Electronic Manufacturing
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.8
9.8
Ease of Setup
Average: 9.4
9.9
Quality of Support
Average: 9.7
9.3
Ease of Admin
Average: 9.5
9.1
Overall Satisfaction Score
52
Top Industries of Reviewers:
Retail
54%
Apparel & Fashion
23%
Marketing and Advertising
12%
Higher Education
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.6
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.8
10.0
Ease of Setup
Average: 9.4
9.4
Quality of Support
Average: 9.7
9.5
Ease of Admin
Average: 9.5
9.5
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