Best Chatbots Software - Page 33
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
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- Overview
- User Satisfaction
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ConverzAI is a next-gen, fully autonomous AI recruiter revolutionizing staffing by automating the entire hiring process - from sourcing to final placements. With unmatched speed, accuracy, and effici
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Omni-channel strategies, operating and management cost’s reduction, user experience and growing demand for personalized and real-time interactions are some of the challenges that organizations need to
- Overview
- User Satisfaction
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Cue enables your business to have conversations with customers on multiple digital channels with live chat and chatbots. 1. Chat to customers via WhatsApp, web chat, Messenger and Telegram 2. Respond
- Overview
- User Satisfaction
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CuServly offers an AI-powered chatbot designed to cater to all your business communication needs.
- Overview
- User Satisfaction
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Increase website conversions and sales using our feedback bot.
- Overview
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Data Agent is a generative AI chatbot built on your data in a snap. With Data Agent, you can effortlessly create a no-code AI chatbot for any use case. The AI bot is trained on your data, is easily c
- Overview
- User Satisfaction
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DeskSense conducts website text analysis and acts as a Q&A assistant, making research more efficient and informative.
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Dhee.AI is a cognitive conversational AI enabled Chat and voice bot building platform from DheeYantra. It's a platform known for its technological supremacy with support for multiple languages and var
- Overview
- User Satisfaction
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Dialog is a generative AI-powered solution designed to enhance the customer experience on e-commerce platforms. It mimics the in-store experience by engaging online visitors in real-time, helping them
- Overview
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DialOnce, a software publisher specializing in omnichannel customer relationship optimization, is developing an AI platform to host, orchestrate and pilot customer and advisor contact paths.
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Dydu edits a Natural Language Processing software that allows to create and easily manage conversational robots (chatbot, callbot, voicebot) for a large number of service : customer service, help desk
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- User Satisfaction
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Faqbot builds a FAQ database based on your existing FAQs content and response to same questions that are formulated differently. It learns from each conversation to improve its responses.
58 Twitter followers
- Overview
- User Satisfaction
- Seller Details
eBotify is an AI-driven conversational bot-building platform to create tailor-made chatbots for Lead generation, Live chat support, Interactive Landing Pages, Surveys, Enquiries, Appointments, Feedbac
24 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
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eGain Virtual Assistant chatbot software provides the frontline support so your customer service staff can concentrate on more complex tasks.
- 100% Small-Business
2,536 Twitter followers
- Overview
- User Satisfaction
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At Engage Co our customers told us that legacy text chat, with its impersonal little boxes and nameless faceless call center experiences needed to change. Unfortunately that was the only option for we
