Top Rated eGain Virtual Assistant Alternatives
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4.5 out of 5
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1 eGain Virtual Assistant Reviews
5.0 out of 5
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RJ
Rishabh J.
State Umpire and Developer
Small-Business(50 or fewer emp.)
What do you like best about eGain Virtual Assistant?
The best about eGain Virtual Assistant, it very quickly and easily resolves issues, and the best part is easy for both customers and customer service representatives which answers all complex customer questions. Review collected by and hosted on G2.com.
What do you dislike about eGain Virtual Assistant?
I personally didn't see any dislike about eGain Virtual Assistant, it is a little bit difficult to setup and configure once done then it is very easy to do next time. Review collected by and hosted on G2.com.
There are not enough reviews of eGain Virtual Assistant for G2 to provide buying insight. Below are some alternatives with more reviews:
1
Zendesk Support Suite
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Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
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Intercom
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Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
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Genesys Cloud CX
4.3
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The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Drift
4.4
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Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI.
Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel.
Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone.
Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.
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Smartsupp
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Salesforce Service Cloud
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Simplified
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Simplified helps you design everything, scale your brand, and collaborate with your team like never before. Create stunning designs, videos, and write copy using our ai copywriter tool. Then, get started with our free forever plan.
Design
Simplified gets you designing in seconds. Choose from thousands of stunning templates for social media posts, Instagram stories, Reels, TikToks, ads, banners, and everything else—all for free.
Enjoy magic, one-click AI that can remove backgrounds, create animations, and resize images in (you guessed it) one click. You never have to use multiple tools ever again!
Customize instantly with our resource library filled with millions of photos, thousands of fonts & design components.
It's as simple as drag, drop, done.
AI Copywriting
Simplified's AI copywriting works so fast, it feels like magic.
Simplified's AI can help you rewrite, improve, or write new copy from scratch, so you don't need to waste a second staring at a blank screen (or scrolling an app, or screaming into the void).
Generate copy that performs well across search engines, ads, product descriptions, social media, blogs, and anything else you need. And ta-da✨ your day got a whole lot lighter.
Collaborate
Say goodbye to endless rounds of feedback and confused workflows and get your team on the same page.
Access instant commenting, tagging, and sharing with your team. Have multiple teams? Create more workspaces to keep projects separate. Organize projects, assets & more in folders.
Social Media Publishing
With in-app publishing & scheduling, you can start and finish all your marketing in the same app.
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Birdeye
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Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
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SOCi
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SOCi is an all-in-one platform for multi-location marketers to reach and engage their local customers across 100s or 1000s of local search, social, and review pages.
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Talkdesk
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Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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