Best Chatbots Software - Page 32
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
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All-in-One Chatbot Creation and Marketing suite Powered by AI.
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Clientell AI transforms how teams work with Salesforce by providing the first fully autonomous admin agent that executes tasks directly in your org. Unlike conventional AI tools that merely offer in
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Clohc allows you to interact in real time with visitors of your website, improve ticket management, automate helpdesk tasks and reduce IT requirements as well and customer service staff needs. With Cl
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Build your brand and scale your business with an AI version of you, Generate leads, add value to your audience and even charge for access
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On the Codar Marketing Flow Builder, a visual drag-and-drop chatbot editor, you can easily build a fully interactive and highly responsive Facebook Messenger and Instagram bot and Telegram bot, and Wh
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CogniCor is the leading AI-based digital assistant platform that enables wealth advisors and insurance agents to reduce the need to call while enhancing service. Since launching in the US in 2018, Co
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Cohere is the next generation customer platform that enables you to automate conversations and interactions while driving support costs down and CSAT scores up. Exceed customer expectations every sin
- Computer Software
- 21% Small-Business
- 14% Mid-Market
22,087 Twitter followers
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AI product for seamless human like voice communication. Connect with telephone systems, handle inbound calls, and make outbound calls with personalized context.
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Connective One is an omnichannel AI communication platform that automates customer service, sales, marketing, human resources, and internal communications within companies. The main goal of Connecti
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Conversa from StoryFile: B2B SaaS Platform for human-like AI conversations. Create interactive StoryFiles to engage employees & customers with Conversational Video AI, anytime anywhere. Control me
945 Twitter followers
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Conversagent is an AI shopping assistant for Shopify. Embed a chat right onto your product pages and customers can have their questions answered straight away, using your existing product information
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Respond to anything with just one click. Your personal AI chat assistant.
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Conversation24 BASE is cloud-based customer service software that enables businesses of all sizes to provide accessible customer contact. Our software is designed to build strong relationships and ena
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Whether it’s a clever agent chatting to potential customers on your website or a complex customer service engagement with a customer on their mobile using voice, text message and video, Rayon AI’s mul
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Peerlogic is a voice-based conversational intelligence software designed for the dental industry. Powered by Artificial Intelligence (AI), Peerlogic works by identifying hidden revenue and providing c
