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Best Application Performance Monitoring (APM) Tools for for Small Business - Page 2

Tian Lin
TL
Researched and written by Tian Lin

Products classified in the overall Application Performance Monitoring (APM) category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Application Performance Monitoring (APM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Application Performance Monitoring (APM) category.

In addition to qualifying for inclusion in the Application Performance Monitoring (APM) Tools category, to qualify for inclusion in the Small Business Application Performance Monitoring (APM) Tools category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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40 Listings in Small Business Application Performance Monitoring (APM) Available

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Progress WhatsUp Gold
By Progress Software
(344)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Application Performance Monitoring (APM) software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Progress WhatsUp Gold, the IT infrastructure monitoring software, lets you find and fix network problems fast – usually before end users notice. Its unique, interactive mapping interface lets you intu

    Users
    • Network Engineer
    • Network Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 60% Mid-Market
    • 26% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Progress WhatsUp Gold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Monitoring
    42
    User Interface
    38
    Monitoring Performance
    36
    Customer Support
    30
    Cons
    Expensive
    21
    Limited Features
    12
    Learning Difficulty
    11
    Limited Customization
    11
    Learning Curve
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Progress WhatsUp Gold features and usability ratings that predict user satisfaction
    8.5
    Second by Second Metrics
    Average: 8.3
    8.6
    Root Cause Analysis (RCA)
    Average: 8.3
    8.5
    Real User Monitoring (RUM)
    Average: 8.3
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Progress Software
    Company Website
    Year Founded
    1981
    HQ Location
    Burlington, MA.
    Twitter
    @ProgressSW
    50,183 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,615 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Progress WhatsUp Gold, the IT infrastructure monitoring software, lets you find and fix network problems fast – usually before end users notice. Its unique, interactive mapping interface lets you intu

Users
  • Network Engineer
  • Network Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 60% Mid-Market
  • 26% Enterprise
Progress WhatsUp Gold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Monitoring
42
User Interface
38
Monitoring Performance
36
Customer Support
30
Cons
Expensive
21
Limited Features
12
Learning Difficulty
11
Limited Customization
11
Learning Curve
10
Progress WhatsUp Gold features and usability ratings that predict user satisfaction
8.5
Second by Second Metrics
Average: 8.3
8.6
Root Cause Analysis (RCA)
Average: 8.3
8.5
Real User Monitoring (RUM)
Average: 8.3
8.9
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Progress Software
Company Website
Year Founded
1981
HQ Location
Burlington, MA.
Twitter
@ProgressSW
50,183 Twitter followers
LinkedIn® Page
www.linkedin.com
3,615 employees on LinkedIn®
Zabbix
By Zabbix LLC
(192)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zabbix is an all-in-one, open-source monitoring solution that makes any hardware, software, service, or web application more efficient and reliable. Available on-premise and in the cloud, Zabbix c

    Users
    No information available
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 61% Mid-Market
    • 28% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zabbix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring Capabilities
    7
    Monitoring
    6
    Monitoring Features
    6
    Real-time Monitoring
    6
    Comprehensive Monitoring
    5
    Cons
    Learning Curve
    4
    Complex Setup
    3
    Difficult Configuration
    3
    Difficult Setup
    3
    Documentation Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zabbix features and usability ratings that predict user satisfaction
    8.8
    Second by Second Metrics
    Average: 8.3
    8.2
    Root Cause Analysis (RCA)
    Average: 8.3
    8.5
    Real User Monitoring (RUM)
    Average: 8.3
    8.0
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zabbix LLC
    Company Website
    Year Founded
    2005
    HQ Location
    Riga, Latvia
    Twitter
    @zabbix
    9,884 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    141 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zabbix is an all-in-one, open-source monitoring solution that makes any hardware, software, service, or web application more efficient and reliable. Available on-premise and in the cloud, Zabbix c

Users
No information available
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 61% Mid-Market
  • 28% Enterprise
Zabbix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring Capabilities
7
Monitoring
6
Monitoring Features
6
Real-time Monitoring
6
Comprehensive Monitoring
5
Cons
Learning Curve
4
Complex Setup
3
Difficult Configuration
3
Difficult Setup
3
Documentation Issues
3
Zabbix features and usability ratings that predict user satisfaction
8.8
Second by Second Metrics
Average: 8.3
8.2
Root Cause Analysis (RCA)
Average: 8.3
8.5
Real User Monitoring (RUM)
Average: 8.3
8.0
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Zabbix LLC
Company Website
Year Founded
2005
HQ Location
Riga, Latvia
Twitter
@zabbix
9,884 Twitter followers
LinkedIn® Page
www.linkedin.com
141 employees on LinkedIn®
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Logz.io
By Logz.io
(171)4.5 out of 5
Save to My Lists
Entry Level Price:Starting at $0.10
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Logz.io is an AI-powered observability platform designed to help teams solve critical log management, monitoring, and troubleshooting challenges. Built for modern environments, Logz.io unifies log man

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Logz.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Log Management
    12
    Easy Integrations
    10
    User Interface
    10
    Customer Support
    7
    Cons
    Expensive
    8
    Log Management
    5
    Log Management Issues
    5
    Pricing Issues
    5
    Billing Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Logz.io features and usability ratings that predict user satisfaction
    8.0
    Second by Second Metrics
    Average: 8.3
    7.7
    Root Cause Analysis (RCA)
    Average: 8.3
    7.4
    Real User Monitoring (RUM)
    Average: 8.3
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Logz.io
    Year Founded
    2014
    HQ Location
    Boston, MA
    Twitter
    @logzio
    3,232 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    177 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Logz.io is an AI-powered observability platform designed to help teams solve critical log management, monitoring, and troubleshooting challenges. Built for modern environments, Logz.io unifies log man

Users
  • Software Engineer
  • Software Developer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Mid-Market
  • 30% Small-Business
Logz.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Log Management
12
Easy Integrations
10
User Interface
10
Customer Support
7
Cons
Expensive
8
Log Management
5
Log Management Issues
5
Pricing Issues
5
Billing Issues
4
Logz.io features and usability ratings that predict user satisfaction
8.0
Second by Second Metrics
Average: 8.3
7.7
Root Cause Analysis (RCA)
Average: 8.3
7.4
Real User Monitoring (RUM)
Average: 8.3
9.2
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Logz.io
Year Founded
2014
HQ Location
Boston, MA
Twitter
@logzio
3,232 Twitter followers
LinkedIn® Page
www.linkedin.com
177 employees on LinkedIn®
Read Logz.io Reviews
Lumigo
By Lumigo
(83)4.8 out of 5
Save to My Lists
Entry Level Price:0$ 150K traced invoc...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lumigo is a cloud native observability and debugging platform purpose-built for serverless and containerized applications. With best-in-breed distributed tracing, Lumigo helps developers and engineers

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Lumigo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Tracing
    21
    Tracing Tools
    18
    UI
    16
    Insights
    15
    Cons
    Expensive
    7
    Difficult Configuration
    6
    Poor Documentation
    5
    Pricing Issues
    5
    Alert System
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lumigo features and usability ratings that predict user satisfaction
    8.0
    Second by Second Metrics
    Average: 8.3
    9.3
    Root Cause Analysis (RCA)
    Average: 8.3
    7.2
    Real User Monitoring (RUM)
    Average: 8.3
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lumigo
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @Lumigo
    2,031 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lumigo is a cloud native observability and debugging platform purpose-built for serverless and containerized applications. With best-in-breed distributed tracing, Lumigo helps developers and engineers

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
Lumigo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Tracing
21
Tracing Tools
18
UI
16
Insights
15
Cons
Expensive
7
Difficult Configuration
6
Poor Documentation
5
Pricing Issues
5
Alert System
4
Lumigo features and usability ratings that predict user satisfaction
8.0
Second by Second Metrics
Average: 8.3
9.3
Root Cause Analysis (RCA)
Average: 8.3
7.2
Real User Monitoring (RUM)
Average: 8.3
9.4
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Lumigo
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@Lumigo
2,031 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
Read Lumigo Reviews
Dynatrace
By Dynatrace
(1,323)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with Davis® hypermodal A

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Debugging
    47
    Debugging Efficiency
    38
    Innovation
    35
    Features
    32
    Cons
    Missing Features
    40
    Learning Curve
    33
    Complexity
    28
    Poor UI
    26
    Poor User Interface
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dynatrace features and usability ratings that predict user satisfaction
    8.0
    Second by Second Metrics
    Average: 8.3
    8.1
    Root Cause Analysis (RCA)
    Average: 8.3
    8.6
    Real User Monitoring (RUM)
    Average: 8.3
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dynatrace
    Company Website
    Year Founded
    2005
    HQ Location
    Waltham, MA
    Twitter
    @Dynatrace
    18,832 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,215 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with Davis® hypermodal A

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Debugging
47
Debugging Efficiency
38
Innovation
35
Features
32
Cons
Missing Features
40
Learning Curve
33
Complexity
28
Poor UI
26
Poor User Interface
25
Dynatrace features and usability ratings that predict user satisfaction
8.0
Second by Second Metrics
Average: 8.3
8.1
Root Cause Analysis (RCA)
Average: 8.3
8.6
Real User Monitoring (RUM)
Average: 8.3
8.7
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Dynatrace
Company Website
Year Founded
2005
HQ Location
Waltham, MA
Twitter
@Dynatrace
18,832 Twitter followers
LinkedIn® Page
www.linkedin.com
5,215 employees on LinkedIn®
Turbo360
By Kovai Limited
(60)4.8 out of 5
14th Easiest To Use in Application Performance Monitoring (APM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Turbo360 is an advanced Cloud Management platform that empowers you with significant Azure Cost savings and Infra Monitoring for complex Azure Environments. Our customers have experienced annual savi

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Turbo360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Customer Support
    13
    Implementation Ease
    9
    Monitoring
    9
    Ease of Implementation
    8
    Cons
    Complexity
    5
    Learning Curve
    3
    Steep Learning Curve
    3
    Difficult Learning
    2
    Learning Difficulty
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Turbo360 features and usability ratings that predict user satisfaction
    9.2
    Second by Second Metrics
    Average: 8.3
    9.3
    Root Cause Analysis (RCA)
    Average: 8.3
    9.0
    Real User Monitoring (RUM)
    Average: 8.3
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kovai Limited
    Year Founded
    2009
    HQ Location
    London
    Twitter
    @BizTalk360
    1,984 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    321 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Turbo360 is an advanced Cloud Management platform that empowers you with significant Azure Cost savings and Infra Monitoring for complex Azure Environments. Our customers have experienced annual savi

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 35% Small-Business
Turbo360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Customer Support
13
Implementation Ease
9
Monitoring
9
Ease of Implementation
8
Cons
Complexity
5
Learning Curve
3
Steep Learning Curve
3
Difficult Learning
2
Learning Difficulty
2
Turbo360 features and usability ratings that predict user satisfaction
9.2
Second by Second Metrics
Average: 8.3
9.3
Root Cause Analysis (RCA)
Average: 8.3
9.0
Real User Monitoring (RUM)
Average: 8.3
9.5
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Kovai Limited
Year Founded
2009
HQ Location
London
Twitter
@BizTalk360
1,984 Twitter followers
LinkedIn® Page
www.linkedin.com
321 employees on LinkedIn®
Read Turbo360 Reviews
Scout Monitoring
By Scout Monitoring
(69)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Scout Monitoring is application performance monitoring that streamlines troubleshooting by helping developers find and fix performance issues before customers ever see them. With real-time alerting, a

    Users
    • Software Engineer
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Scout Monitoring Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    2
    Insights
    2
    Dashboard Quality
    1
    Dashboards
    1
    Features
    1
    Cons
    Pricing Issues
    2
    Expensive
    1
    Missing Features
    1
    Poor Documentation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Scout Monitoring features and usability ratings that predict user satisfaction
    7.9
    Second by Second Metrics
    Average: 8.3
    8.7
    Root Cause Analysis (RCA)
    Average: 8.3
    6.7
    Real User Monitoring (RUM)
    Average: 8.3
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Scout Monitoring
    Year Founded
    2008
    HQ Location
    Fort Collins, CO
    Twitter
    @ScoutAPM
    1,896 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Scout Monitoring is application performance monitoring that streamlines troubleshooting by helping developers find and fix performance issues before customers ever see them. With real-time alerting, a

Users
  • Software Engineer
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 38% Mid-Market
Scout Monitoring Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
2
Insights
2
Dashboard Quality
1
Dashboards
1
Features
1
Cons
Pricing Issues
2
Expensive
1
Missing Features
1
Poor Documentation
1
Scout Monitoring features and usability ratings that predict user satisfaction
7.9
Second by Second Metrics
Average: 8.3
8.7
Root Cause Analysis (RCA)
Average: 8.3
6.7
Real User Monitoring (RUM)
Average: 8.3
9.5
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Scout Monitoring
Year Founded
2008
HQ Location
Fort Collins, CO
Twitter
@ScoutAPM
1,896 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Read Scout Monitoring Reviews
Germain UX
By Germain UX
(78)4.7 out of 5
8th Easiest To Use in Application Performance Monitoring (APM) software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Germain UX: Real-time software monitoring platform that uncovers UX frictions' causes, Process Time and Visitors' Interests, in real-time, at a fraction of the cost. Discovers why users experience iss

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 82% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Germain UX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Session Replay
    14
    Session Tracking
    12
    Customer Support
    10
    Replay Features
    10
    Cons
    Poor User Interface
    6
    Poor UI
    5
    Not User-Friendly
    4
    Poor UI Design
    4
    Display Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Germain UX features and usability ratings that predict user satisfaction
    10.0
    Second by Second Metrics
    Average: 8.3
    9.6
    Root Cause Analysis (RCA)
    Average: 8.3
    10.0
    Real User Monitoring (RUM)
    Average: 8.3
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Germain UX
    Company Website
    Year Founded
    2006
    HQ Location
    San Francisco, CA
    Twitter
    @GermainUX
    186 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Germain UX: Real-time software monitoring platform that uncovers UX frictions' causes, Process Time and Visitors' Interests, in real-time, at a fraction of the cost. Discovers why users experience iss

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 82% Small-Business
  • 14% Mid-Market
Germain UX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Session Replay
14
Session Tracking
12
Customer Support
10
Replay Features
10
Cons
Poor User Interface
6
Poor UI
5
Not User-Friendly
4
Poor UI Design
4
Display Issues
3
Germain UX features and usability ratings that predict user satisfaction
10.0
Second by Second Metrics
Average: 8.3
9.6
Root Cause Analysis (RCA)
Average: 8.3
10.0
Real User Monitoring (RUM)
Average: 8.3
9.2
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Germain UX
Company Website
Year Founded
2006
HQ Location
San Francisco, CA
Twitter
@GermainUX
186 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
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Paessler PRTG
By Paessler AG
(91)4.6 out of 5
Save to My Lists
Entry Level Price:$1,750 About 50 device...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paessler PRTG is a real-time unified infrastructure monitoring solution that enables IT Pros to locate problems throughout their entire network and resolve them before they escalate and become busines

    Users
    • System Administrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 65% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Paessler PRTG Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Monitoring Capabilities
    3
    Network Monitoring
    3
    Affordable Pricing
    2
    Cost Optimization
    2
    Cons
    Missing Features
    2
    Compatibility Issues
    1
    Data Limitations
    1
    Device Limitations
    1
    Expensive Licensing
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Paessler PRTG features and usability ratings that predict user satisfaction
    9.0
    Second by Second Metrics
    Average: 8.3
    8.6
    Root Cause Analysis (RCA)
    Average: 8.3
    9.6
    Real User Monitoring (RUM)
    Average: 8.3
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Paessler AG
    Year Founded
    1997
    HQ Location
    Nuremberg, Germany
    LinkedIn® Page
    www.linkedin.com
    371 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paessler PRTG is a real-time unified infrastructure monitoring solution that enables IT Pros to locate problems throughout their entire network and resolve them before they escalate and become busines

Users
  • System Administrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 65% Mid-Market
  • 22% Enterprise
Paessler PRTG Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Monitoring Capabilities
3
Network Monitoring
3
Affordable Pricing
2
Cost Optimization
2
Cons
Missing Features
2
Compatibility Issues
1
Data Limitations
1
Device Limitations
1
Expensive Licensing
1
Paessler PRTG features and usability ratings that predict user satisfaction
9.0
Second by Second Metrics
Average: 8.3
8.6
Root Cause Analysis (RCA)
Average: 8.3
9.6
Real User Monitoring (RUM)
Average: 8.3
8.7
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Paessler AG
Year Founded
1997
HQ Location
Nuremberg, Germany
LinkedIn® Page
www.linkedin.com
371 employees on LinkedIn®
Read Paessler PRTG Reviews
checkmk
By Checkmk
(232)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Checkmk is a comprehensive IT monitoring system that enables system administrators, IT managers, and DevOps teams to identify issues across their entire IT infrastructure (servers, applications, netwo

    Users
    • IT Engineer
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 43% Enterprise
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • checkmk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Monitoring
    38
    Real-time Monitoring
    30
    Monitoring Capabilities
    29
    Monitoring Services
    26
    Cons
    Learning Curve
    15
    Missing Features
    13
    User Interface Issues
    11
    Difficult Learning
    10
    Complexity
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • checkmk features and usability ratings that predict user satisfaction
    7.3
    Second by Second Metrics
    Average: 8.3
    7.9
    Root Cause Analysis (RCA)
    Average: 8.3
    7.2
    Real User Monitoring (RUM)
    Average: 8.3
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Checkmk
    Company Website
    Year Founded
    2007
    HQ Location
    Munich, DE
    Twitter
    @checkmk
    1,753 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    151 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Checkmk is a comprehensive IT monitoring system that enables system administrators, IT managers, and DevOps teams to identify issues across their entire IT infrastructure (servers, applications, netwo

Users
  • IT Engineer
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 43% Enterprise
  • 40% Mid-Market
checkmk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Monitoring
38
Real-time Monitoring
30
Monitoring Capabilities
29
Monitoring Services
26
Cons
Learning Curve
15
Missing Features
13
User Interface Issues
11
Difficult Learning
10
Complexity
9
checkmk features and usability ratings that predict user satisfaction
7.3
Second by Second Metrics
Average: 8.3
7.9
Root Cause Analysis (RCA)
Average: 8.3
7.2
Real User Monitoring (RUM)
Average: 8.3
9.1
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Checkmk
Company Website
Year Founded
2007
HQ Location
Munich, DE
Twitter
@checkmk
1,753 Twitter followers
LinkedIn® Page
www.linkedin.com
151 employees on LinkedIn®
Firebase Performance Monitoring
By Google
(31)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Get insights into how your app performs from your users' point of view, with automatic and customized performance tracing

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Firebase Performance Monitoring features and usability ratings that predict user satisfaction
    8.7
    Second by Second Metrics
    Average: 8.3
    8.1
    Root Cause Analysis (RCA)
    Average: 8.3
    8.3
    Real User Monitoring (RUM)
    Average: 8.3
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,553,933 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    301,875 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Get insights into how your app performs from your users' point of view, with automatic and customized performance tracing

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 26% Mid-Market
Firebase Performance Monitoring features and usability ratings that predict user satisfaction
8.7
Second by Second Metrics
Average: 8.3
8.1
Root Cause Analysis (RCA)
Average: 8.3
8.3
Real User Monitoring (RUM)
Average: 8.3
8.8
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,553,933 Twitter followers
LinkedIn® Page
www.linkedin.com
301,875 employees on LinkedIn®
Ownership
NASDAQ:GOOG
Read Firebase Performance Monitoring Reviews
SolarWinds Observability
By SolarWinds Worldwide LLC
(775)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SolarWinds® Observability is a full-stack observability solution that addresses the needs of modern organizations of all sizes by providing deep visibility into their hybrid ecosystems while affording

    Users
    • Network Engineer
    • Network Administrator
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SolarWinds Observability Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring Performance
    48
    Ease of Use
    45
    Monitoring
    45
    Monitoring Capabilities
    45
    Easy Monitoring
    27
    Cons
    Expensive
    26
    Configuration Difficulty
    13
    Complex Setup
    12
    Integration Issues
    12
    User Interface Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SolarWinds Observability features and usability ratings that predict user satisfaction
    8.5
    Second by Second Metrics
    Average: 8.3
    7.6
    Root Cause Analysis (RCA)
    Average: 8.3
    7.8
    Real User Monitoring (RUM)
    Average: 8.3
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SolarWinds Worldwide LLC
    Company Website
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    20,053 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,655 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SolarWinds® Observability is a full-stack observability solution that addresses the needs of modern organizations of all sizes by providing deep visibility into their hybrid ecosystems while affording

Users
  • Network Engineer
  • Network Administrator
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Enterprise
  • 37% Mid-Market
SolarWinds Observability Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring Performance
48
Ease of Use
45
Monitoring
45
Monitoring Capabilities
45
Easy Monitoring
27
Cons
Expensive
26
Configuration Difficulty
13
Complex Setup
12
Integration Issues
12
User Interface Issues
10
SolarWinds Observability features and usability ratings that predict user satisfaction
8.5
Second by Second Metrics
Average: 8.3
7.6
Root Cause Analysis (RCA)
Average: 8.3
7.8
Real User Monitoring (RUM)
Average: 8.3
8.3
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
SolarWinds Worldwide LLC
Company Website
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
20,053 Twitter followers
LinkedIn® Page
www.linkedin.com
2,655 employees on LinkedIn®
Instabug
By Instabug
(234)4.3 out of 5
Save to My Lists
Entry Level Price:Starting at $249.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instabug is an AI-powered mobile observability platform designed to help mobile teams enhance app experiences by optimizing stability, performance, and development workflows throughout the mobile app

    Users
    • Software Engineer
    • Android Developer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Instabug Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Bug Detection
    6
    Reporting
    5
    Customer Support
    4
    Error Tracking
    3
    Cons
    Expensive
    3
    Lack of Tools
    3
    Missing Features
    2
    Pricing Issues
    2
    Software Bugs
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Instabug features and usability ratings that predict user satisfaction
    6.3
    Second by Second Metrics
    Average: 8.3
    8.1
    Root Cause Analysis (RCA)
    Average: 8.3
    7.7
    Real User Monitoring (RUM)
    Average: 8.3
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Instabug
    Company Website
    Year Founded
    2014
    HQ Location
    California, USA
    Twitter
    @instabug
    4,266 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    258 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instabug is an AI-powered mobile observability platform designed to help mobile teams enhance app experiences by optimizing stability, performance, and development workflows throughout the mobile app

Users
  • Software Engineer
  • Android Developer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 27% Mid-Market
Instabug Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Bug Detection
6
Reporting
5
Customer Support
4
Error Tracking
3
Cons
Expensive
3
Lack of Tools
3
Missing Features
2
Pricing Issues
2
Software Bugs
2
Instabug features and usability ratings that predict user satisfaction
6.3
Second by Second Metrics
Average: 8.3
8.1
Root Cause Analysis (RCA)
Average: 8.3
7.7
Real User Monitoring (RUM)
Average: 8.3
8.7
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Instabug
Company Website
Year Founded
2014
HQ Location
California, USA
Twitter
@instabug
4,266 Twitter followers
LinkedIn® Page
www.linkedin.com
258 employees on LinkedIn®
Raygun
By Raygun
(122)4.3 out of 5
Save to My Lists
Entry Level Price:Starting at $40.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Get instant visibility into the health of your software to proactively identify and resolve issues before they impact your customers. Raygun's suite of digital experience monitoring tools surfaces ac

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Raygun Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerting Features
    1
    Efficiency
    1
    Error Tracking
    1
    Monitoring
    1
    Real-time Monitoring
    1
    Cons
    Complex Setup
    1
    Difficult Setup
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Raygun features and usability ratings that predict user satisfaction
    9.0
    Second by Second Metrics
    Average: 8.3
    9.2
    Root Cause Analysis (RCA)
    Average: 8.3
    8.8
    Real User Monitoring (RUM)
    Average: 8.3
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Raygun
    Year Founded
    2007
    HQ Location
    Wellington, New Zealand
    Twitter
    @raygunio
    2,895 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Get instant visibility into the health of your software to proactively identify and resolve issues before they impact your customers. Raygun's suite of digital experience monitoring tools surfaces ac

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 38% Mid-Market
Raygun Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerting Features
1
Efficiency
1
Error Tracking
1
Monitoring
1
Real-time Monitoring
1
Cons
Complex Setup
1
Difficult Setup
1
Raygun features and usability ratings that predict user satisfaction
9.0
Second by Second Metrics
Average: 8.3
9.2
Root Cause Analysis (RCA)
Average: 8.3
8.8
Real User Monitoring (RUM)
Average: 8.3
8.6
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Raygun
Year Founded
2007
HQ Location
Wellington, New Zealand
Twitter
@raygunio
2,895 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Read Raygun Reviews
AppSignal
By AppSignal B.V.
(16)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at $23.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AppSignal is an all-in-one application performance monitoring (APM) solution trusted by developers since 2012. AppSignal offers amazing support for Ruby, Elixir, Node.js, Python, and Front-end JavaScr

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 75% Small-Business
    • 13% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AppSignal Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Easy Integrations
    2
    Problem Solving
    2
    Reporting
    2
    Customer Support
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AppSignal features and usability ratings that predict user satisfaction
    9.2
    Second by Second Metrics
    Average: 8.3
    9.6
    Root Cause Analysis (RCA)
    Average: 8.3
    8.8
    Real User Monitoring (RUM)
    Average: 8.3
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AppSignal B.V.
    Year Founded
    2013
    HQ Location
    s-Hertogenbosch, NL
    Twitter
    @AppSignal
    4,662 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AppSignal is an all-in-one application performance monitoring (APM) solution trusted by developers since 2012. AppSignal offers amazing support for Ruby, Elixir, Node.js, Python, and Front-end JavaScr

Users
No information available
Industries
  • Computer Software
Market Segment
  • 75% Small-Business
  • 13% Enterprise
AppSignal Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Easy Integrations
2
Problem Solving
2
Reporting
2
Customer Support
1
Cons
This product has not yet received any negative sentiments.
AppSignal features and usability ratings that predict user satisfaction
9.2
Second by Second Metrics
Average: 8.3
9.6
Root Cause Analysis (RCA)
Average: 8.3
8.8
Real User Monitoring (RUM)
Average: 8.3
10.0
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
AppSignal B.V.
Year Founded
2013
HQ Location
s-Hertogenbosch, NL
Twitter
@AppSignal
4,662 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Read AppSignal Reviews
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