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Best AI Agents with Phone Capabilities

Below are the top-rated AI Agents with Phone capabilities, as verified by G2’s Research team. Real users have identified Phone as an important function of AI Agents. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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10 Listings in AI Agents Available
By IBM
(322)4.4 out of 5
Optimized for quick response
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Enterprise
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM watsonx Assistant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    AI Integration
    10
    Chatbot Development
    10
    Efficiency
    10
    NLP Capabilities
    10
    Cons
    Learning Curve
    10
    Understanding Issues
    6
    Complexity
    5
    Expensive
    5
    Difficult Learning
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM watsonx Assistant features and usability ratings that predict user satisfaction
    8.9
    Personalization
    Average: 8.6
    9.1
    Natural Language Understanding (NLU)
    Average: 8.7
    8.8
    Route To Human
    Average: 8.6
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    711,154 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Enterprise
  • 37% Small-Business
IBM watsonx Assistant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
AI Integration
10
Chatbot Development
10
Efficiency
10
NLP Capabilities
10
Cons
Learning Curve
10
Understanding Issues
6
Complexity
5
Expensive
5
Difficult Learning
4
IBM watsonx Assistant features and usability ratings that predict user satisfaction
8.9
Personalization
Average: 8.6
9.1
Natural Language Understanding (NLU)
Average: 8.7
8.8
Route To Human
Average: 8.6
8.4
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
711,154 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As a leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges.

    Users
    No information available
    Industries
    • Financial Services
    • Health, Wellness and Fitness
    Market Segment
    • 49% Mid-Market
    • 44% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Replicant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    11
    Ease of Use
    10
    Helpful
    10
    Customer Support
    9
    Customer Engagement
    8
    Cons
    Missing Features
    4
    Limited Features
    3
    Technical Issues
    3
    Expensive
    2
    Flow Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Replicant features and usability ratings that predict user satisfaction
    9.3
    Personalization
    Average: 8.6
    8.5
    Natural Language Understanding (NLU)
    Average: 8.7
    9.1
    Route To Human
    Average: 8.6
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Replicant
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @replicant
    3 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    209 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As a leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges.

Users
No information available
Industries
  • Financial Services
  • Health, Wellness and Fitness
Market Segment
  • 49% Mid-Market
  • 44% Enterprise
Replicant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
11
Ease of Use
10
Helpful
10
Customer Support
9
Customer Engagement
8
Cons
Missing Features
4
Limited Features
3
Technical Issues
3
Expensive
2
Flow Management
2
Replicant features and usability ratings that predict user satisfaction
9.3
Personalization
Average: 8.6
8.5
Natural Language Understanding (NLU)
Average: 8.7
9.1
Route To Human
Average: 8.6
9.5
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Replicant
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@replicant
3 Twitter followers
LinkedIn® Page
www.linkedin.com
209 employees on LinkedIn®

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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DigitalGenius is the code-free customer experience platform for e-commerce and retail powered by artificial intelligence. Our AI solution continually learns and evolves from every interaction within

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 44% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DigitalGenius Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automated Responses
    2
    Automation
    2
    Business Growth
    2
    Customer Support
    2
    Ease of Use
    2
    Cons
    Complexity
    1
    Interface Issues
    1
    Learning Curve
    1
    Poor Interface Design
    1
    Steep Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DigitalGenius features and usability ratings that predict user satisfaction
    9.6
    Personalization
    Average: 8.6
    8.5
    Natural Language Understanding (NLU)
    Average: 8.7
    9.6
    Route To Human
    Average: 8.6
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    London, England
    Twitter
    @DigitalGeniusAI
    1,758 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    65 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DigitalGenius is the code-free customer experience platform for e-commerce and retail powered by artificial intelligence. Our AI solution continually learns and evolves from every interaction within

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 44% Mid-Market
  • 28% Small-Business
DigitalGenius Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automated Responses
2
Automation
2
Business Growth
2
Customer Support
2
Ease of Use
2
Cons
Complexity
1
Interface Issues
1
Learning Curve
1
Poor Interface Design
1
Steep Learning Curve
1
DigitalGenius features and usability ratings that predict user satisfaction
9.6
Personalization
Average: 8.6
8.5
Natural Language Understanding (NLU)
Average: 8.7
9.6
Route To Human
Average: 8.6
9.6
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Year Founded
2014
HQ Location
London, England
Twitter
@DigitalGeniusAI
1,758 Twitter followers
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer s

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 38% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cognigy.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Chatbot Development
    2
    Efficiency
    2
    Analytics
    1
    Automation
    1
    Cons
    Limited Features
    2
    Bot Functionality
    1
    Chat Management
    1
    Complex Workflows
    1
    Data Analytics Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cognigy.AI features and usability ratings that predict user satisfaction
    9.7
    Personalization
    Average: 8.6
    9.7
    Natural Language Understanding (NLU)
    Average: 8.7
    9.7
    Route To Human
    Average: 8.6
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Düsseldorf, North Rhine-Westphalia
    Twitter
    @cognigy
    850 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    221 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer s

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 38% Enterprise
  • 31% Mid-Market
Cognigy.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Chatbot Development
2
Efficiency
2
Analytics
1
Automation
1
Cons
Limited Features
2
Bot Functionality
1
Chat Management
1
Complex Workflows
1
Data Analytics Issues
1
Cognigy.AI features and usability ratings that predict user satisfaction
9.7
Personalization
Average: 8.6
9.7
Natural Language Understanding (NLU)
Average: 8.7
9.7
Route To Human
Average: 8.6
9.5
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Year Founded
2016
HQ Location
Düsseldorf, North Rhine-Westphalia
Twitter
@cognigy
850 Twitter followers
LinkedIn® Page
www.linkedin.com
221 employees on LinkedIn®
(20)4.6 out of 5
Save to My Lists
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vozy is a voice AI platform that helps companies to transform, scale and improve customer interactions through voice assistants and conversational AI across their existing channels. Focused on delive

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 45% Small-Business
    • 45% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vozy features and usability ratings that predict user satisfaction
    7.9
    Personalization
    Average: 8.6
    7.8
    Natural Language Understanding (NLU)
    Average: 8.7
    7.7
    Route To Human
    Average: 8.5
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vozy Inc
    Year Founded
    2015
    HQ Location
    Miami, Florida
    Twitter
    @VozyEspanol
    157 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vozy is a voice AI platform that helps companies to transform, scale and improve customer interactions through voice assistants and conversational AI across their existing channels. Focused on delive

Users
No information available
Industries
  • Financial Services
Market Segment
  • 45% Small-Business
  • 45% Mid-Market
Vozy features and usability ratings that predict user satisfaction
7.9
Personalization
Average: 8.6
7.8
Natural Language Understanding (NLU)
Average: 8.7
7.7
Route To Human
Average: 8.5
8.8
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Vozy Inc
Year Founded
2015
HQ Location
Miami, Florida
Twitter
@VozyEspanol
157 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most co

    Users
    • Product Manager
    Industries
    • Insurance
    • Financial Services
    Market Segment
    • 50% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Haptik Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    24
    Customer Support
    18
    Ease of Use
    18
    Features
    17
    Customer Success
    11
    Cons
    AI Limitations
    6
    Missing Features
    6
    Bot Functionality
    5
    Expensive
    5
    Complexity
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Haptik features and usability ratings that predict user satisfaction
    8.4
    Personalization
    Average: 8.6
    8.2
    Natural Language Understanding (NLU)
    Average: 8.7
    8.4
    Route To Human
    Average: 8.6
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Haptik
    Year Founded
    2013
    HQ Location
    New York, US
    Twitter
    @haptik
    6,025 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    312 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most co

Users
  • Product Manager
Industries
  • Insurance
  • Financial Services
Market Segment
  • 50% Mid-Market
  • 29% Enterprise
Haptik Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
24
Customer Support
18
Ease of Use
18
Features
17
Customer Success
11
Cons
AI Limitations
6
Missing Features
6
Bot Functionality
5
Expensive
5
Complexity
4
Haptik features and usability ratings that predict user satisfaction
8.4
Personalization
Average: 8.6
8.2
Natural Language Understanding (NLU)
Average: 8.7
8.4
Route To Human
Average: 8.6
9.1
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Haptik
Year Founded
2013
HQ Location
New York, US
Twitter
@haptik
6,025 Twitter followers
LinkedIn® Page
www.linkedin.com
312 employees on LinkedIn®
(50)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

    Users
    No information available
    Industries
    • Airlines/Aviation
    • Leisure, Travel & Tourism
    Market Segment
    • 50% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ViaSay Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Efficiency
    1
    Helpful
    1
    Insights
    1
    Cons
    AI Limitations
    1
    Flow Management
    1
    Learning Curve
    1
    Team Dependency
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ViaSay features and usability ratings that predict user satisfaction
    9.2
    Personalization
    Average: 8.6
    8.9
    Natural Language Understanding (NLU)
    Average: 8.7
    8.8
    Route To Human
    Average: 8.6
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ViaSay
    Year Founded
    2016
    HQ Location
    Paris, Île-de-France
    Twitter
    @Mindsay_ai
    1,476 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

Users
No information available
Industries
  • Airlines/Aviation
  • Leisure, Travel & Tourism
Market Segment
  • 50% Mid-Market
  • 34% Enterprise
ViaSay Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Efficiency
1
Helpful
1
Insights
1
Cons
AI Limitations
1
Flow Management
1
Learning Curve
1
Team Dependency
1
ViaSay features and usability ratings that predict user satisfaction
9.2
Personalization
Average: 8.6
8.9
Natural Language Understanding (NLU)
Average: 8.7
8.8
Route To Human
Average: 8.6
9.7
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
ViaSay
Year Founded
2016
HQ Location
Paris, Île-de-France
Twitter
@Mindsay_ai
1,476 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
(154)4.6 out of 5
Optimized for quick response
View top Consulting Services for Ada
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality service at scale, enabling enterprise co

    Users
    No information available
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 62% Mid-Market
    • 21% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ada Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Helpful
    8
    Features
    6
    Customer Support
    5
    Easy Setup
    5
    Cons
    Integration Issues
    7
    Chat Management
    4
    Limited Features
    4
    Missing Features
    4
    Connectivity Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ada features and usability ratings that predict user satisfaction
    8.2
    Personalization
    Average: 8.6
    8.1
    Natural Language Understanding (NLU)
    Average: 8.7
    8.5
    Route To Human
    Average: 8.6
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    Toronto, Ontario
    Twitter
    @ada_cx
    1,667 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    388 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality service at scale, enabling enterprise co

Users
No information available
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 62% Mid-Market
  • 21% Small-Business
Ada Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Helpful
8
Features
6
Customer Support
5
Easy Setup
5
Cons
Integration Issues
7
Chat Management
4
Limited Features
4
Missing Features
4
Connectivity Issues
3
Ada features and usability ratings that predict user satisfaction
8.2
Personalization
Average: 8.6
8.1
Natural Language Understanding (NLU)
Average: 8.7
8.5
Route To Human
Average: 8.6
9.4
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Company Website
Year Founded
2016
HQ Location
Toronto, Ontario
Twitter
@ada_cx
1,667 Twitter followers
LinkedIn® Page
www.linkedin.com
388 employees on LinkedIn®
By CBOT
(11)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CBOT started its journey by investing in R&D in AI technologies and became a leading conversational AI company with its 100% technology ownership, holistic product, and enterprise-level customer b

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 36% Mid-Market
    • 36% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CBOT features and usability ratings that predict user satisfaction
    10.0
    Personalization
    Average: 8.6
    9.2
    Natural Language Understanding (NLU)
    Average: 8.7
    9.2
    Route To Human
    Average: 8.5
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CBOT
    Year Founded
    2017
    HQ Location
    Istanbul, Istanbul
    Twitter
    @cbot_ai
    1,300 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CBOT started its journey by investing in R&D in AI technologies and became a leading conversational AI company with its 100% technology ownership, holistic product, and enterprise-level customer b

Users
No information available
Industries
No information available
Market Segment
  • 36% Mid-Market
  • 36% Enterprise
CBOT features and usability ratings that predict user satisfaction
10.0
Personalization
Average: 8.6
9.2
Natural Language Understanding (NLU)
Average: 8.7
9.2
Route To Human
Average: 8.5
8.3
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
CBOT
Year Founded
2017
HQ Location
Istanbul, Istanbul
Twitter
@cbot_ai
1,300 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer enga

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Floatbot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Chatbots
    2
    24/7 Support
    1
    AI Integration
    1
    Artificial Intelligence
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Floatbot features and usability ratings that predict user satisfaction
    7.5
    Personalization
    Average: 8.6
    7.5
    Natural Language Understanding (NLU)
    Average: 8.7
    8.3
    Route To Human
    Average: 8.6
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Floatbot
    Year Founded
    2020
    HQ Location
    Milpitas , California
    Twitter
    @floatbot
    1,788 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer enga

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 42% Mid-Market
Floatbot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Chatbots
2
24/7 Support
1
AI Integration
1
Artificial Intelligence
1
Cons
This product has not yet received any negative sentiments.
Floatbot features and usability ratings that predict user satisfaction
7.5
Personalization
Average: 8.6
7.5
Natural Language Understanding (NLU)
Average: 8.7
8.3
Route To Human
Average: 8.6
8.9
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Floatbot
Year Founded
2020
HQ Location
Milpitas , California
Twitter
@floatbot
1,788 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®