Best Software for 2025 is now live!
View the Winners

Top Free AI Agents

Check out our list of free AI Agents. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all AI Agents to ensure you get the right product.

View Free AI Agents

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
54 AI Agents Products Available
View all AI Agents
View all AI Agents
Intercom
By Intercom, Inc.
(3,324)4.5 out of 5
Optimized for quick response
2nd Easiest To Use in AI Agents software
View top Consulting Services for Intercom
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-firs

    Users
    • Customer Success Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Intercom is a comprehensive customer engagement platform that integrates live chat, automated messaging, and a robust help center to support customer interactions.
    • Users like the platform's ease of use, versatility, and the AI features like Fin that improve efficiency by handling repetitive inquiries and allowing the team to focus on complex issues.
    • Reviewers noted that the platform can be expensive for small teams, occasionally experiences minor lags when processing high volumes of data, and some desired features are locked behind paywalls.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Intercom features and usability ratings that predict user satisfaction
    9.4
    Personalization
    Average: 8.6
    9.2
    Natural Language Understanding (NLU)
    Average: 8.7
    9.2
    Route To Human
    Average: 8.5
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intercom, Inc.
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @intercom
    43,194 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,529 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-firs

Users
  • Customer Success Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Intercom is a comprehensive customer engagement platform that integrates live chat, automated messaging, and a robust help center to support customer interactions.
  • Users like the platform's ease of use, versatility, and the AI features like Fin that improve efficiency by handling repetitive inquiries and allowing the team to focus on complex issues.
  • Reviewers noted that the platform can be expensive for small teams, occasionally experiences minor lags when processing high volumes of data, and some desired features are locked behind paywalls.
Intercom features and usability ratings that predict user satisfaction
9.4
Personalization
Average: 8.6
9.2
Natural Language Understanding (NLU)
Average: 8.7
9.2
Route To Human
Average: 8.5
8.8
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Intercom, Inc.
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@intercom
43,194 Twitter followers
LinkedIn® Page
www.linkedin.com
1,529 employees on LinkedIn®
Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
Optimized for quick response
10th Easiest To Use in AI Agents software
View top Consulting Services for Genesys Cloud CX
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Manager
    • Case Advocate
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a platform that integrates multiple communication channels for customer experience management, including inbound and outbound calls, dialer, and SMS, and offers seamless integration with Salesforce CRM.
    • Users like the platform's versatility, constant innovation, and the seamless integration of multiple channels of communication, as well as its user-friendly interface, real-time analytics, scalability, and smooth integration with CRMs.
    • Reviewers noted that some areas, such as reporting and Workforce Engagement Management add-on, need further development, the interface can appear clunky, and the rollout of new features can sometimes feel rushed and lack thorough documentation.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genesys Cloud CX features and usability ratings that predict user satisfaction
    9.2
    Personalization
    Average: 8.6
    8.6
    Natural Language Understanding (NLU)
    Average: 8.7
    9.4
    Route To Human
    Average: 8.5
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,711 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,113 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Manager
  • Case Advocate
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a platform that integrates multiple communication channels for customer experience management, including inbound and outbound calls, dialer, and SMS, and offers seamless integration with Salesforce CRM.
  • Users like the platform's versatility, constant innovation, and the seamless integration of multiple channels of communication, as well as its user-friendly interface, real-time analytics, scalability, and smooth integration with CRMs.
  • Reviewers noted that some areas, such as reporting and Workforce Engagement Management add-on, need further development, the interface can appear clunky, and the rollout of new features can sometimes feel rushed and lack thorough documentation.
Genesys Cloud CX features and usability ratings that predict user satisfaction
9.2
Personalization
Average: 8.6
8.6
Natural Language Understanding (NLU)
Average: 8.7
9.4
Route To Human
Average: 8.5
8.4
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,711 Twitter followers
LinkedIn® Page
www.linkedin.com
8,113 employees on LinkedIn®
Learn more

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
See Exclusive Offers
Kore.AI
By Kore.ai
(379)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in AI Agents software
View top Consulting Services for Kore.AI
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Enterprise
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kore.ai is a platform designed to create, implement, and integrate conversational AI solutions, with features such as advanced NLP, machine learning capabilities, and customizable user experiences.
    • Users frequently mention the user-friendly interface, ease of use, and the ability to deliver high-quality conversational AI solutions as key benefits of Kore.ai.
    • Users reported issues with the platform's responsiveness to advanced configurations, occasional lags, and limitations in customization options, particularly in the transition from version XO10 to XO11.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kore.AI features and usability ratings that predict user satisfaction
    9.0
    Personalization
    Average: 8.6
    9.2
    Natural Language Understanding (NLU)
    Average: 8.7
    9.0
    Route To Human
    Average: 8.5
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kore.ai
    Company Website
    Year Founded
    2013
    HQ Location
    Orlando, FL
    Twitter
    @koredotai
    5,620 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,104 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Enterprise
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kore.ai is a platform designed to create, implement, and integrate conversational AI solutions, with features such as advanced NLP, machine learning capabilities, and customizable user experiences.
  • Users frequently mention the user-friendly interface, ease of use, and the ability to deliver high-quality conversational AI solutions as key benefits of Kore.ai.
  • Users reported issues with the platform's responsiveness to advanced configurations, occasional lags, and limitations in customization options, particularly in the transition from version XO10 to XO11.
Kore.AI features and usability ratings that predict user satisfaction
9.0
Personalization
Average: 8.6
9.2
Natural Language Understanding (NLU)
Average: 8.7
9.0
Route To Human
Average: 8.5
9.1
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Kore.ai
Company Website
Year Founded
2013
HQ Location
Orlando, FL
Twitter
@koredotai
5,620 Twitter followers
LinkedIn® Page
www.linkedin.com
1,104 employees on LinkedIn®
Synthflow
By Synthflow
(180)4.6 out of 5
13th Easiest To Use in AI Agents software
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Synthflow is a no-code voice AI solution that automates customer interactions, helping businesses streamline processes such as appointment scheduling, lead qualification, and customer support through

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 91% Small-Business
    • 8% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Synthflow features and usability ratings that predict user satisfaction
    8.2
    Personalization
    Average: 8.6
    8.4
    Natural Language Understanding (NLU)
    Average: 8.7
    8.0
    Route To Human
    Average: 8.5
    8.2
    Has the product been a good partner in doing business?
    Average: 9.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Utilities
    AU
    Extremely intuitive interface, been super easy to use since day one. Read review
    Saravanan M.
    SM
    easy way connect a call for for inbound and outbound Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Synthflow
    Company Website
    HQ Location
    Berlin, DE
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Synthflow is a no-code voice AI solution that automates customer interactions, helping businesses streamline processes such as appointment scheduling, lead qualification, and customer support through

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 91% Small-Business
  • 8% Mid-Market
Synthflow features and usability ratings that predict user satisfaction
8.2
Personalization
Average: 8.6
8.4
Natural Language Understanding (NLU)
Average: 8.7
8.0
Route To Human
Average: 8.5
8.2
Has the product been a good partner in doing business?
Average: 9.2
Verified User in Utilities
AU
Extremely intuitive interface, been super easy to use since day one. Read review
Saravanan M.
SM
easy way connect a call for for inbound and outbound Read review
Seller Details
Seller
Synthflow
Company Website
HQ Location
Berlin, DE
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Learn more
IBM watsonx Assistant
By IBM
(322)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Enterprise
    • 37% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IBM watsonx Assistant features and usability ratings that predict user satisfaction
    8.9
    Personalization
    Average: 8.6
    9.1
    Natural Language Understanding (NLU)
    Average: 8.7
    8.8
    Route To Human
    Average: 8.5
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Rajat P.
    RP
    The best thing about IBM Watsonx Assistant is that the model Trains on more than 10 million Interactions which has given it the capability to... Read review
    Badri Narayan M.
    BM
    Great AI tool for creating smart chatbots. It's easy to use and can handle complex conversations... If you're looking for a tool to automate... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    711,154 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Enterprise
  • 37% Small-Business
IBM watsonx Assistant features and usability ratings that predict user satisfaction
8.9
Personalization
Average: 8.6
9.1
Natural Language Understanding (NLU)
Average: 8.7
8.8
Route To Human
Average: 8.5
8.4
Has the product been a good partner in doing business?
Average: 9.2
Rajat P.
RP
The best thing about IBM Watsonx Assistant is that the model Trains on more than 10 million Interactions which has given it the capability to... Read review
Badri Narayan M.
BM
Great AI tool for creating smart chatbots. It's easy to use and can handle complex conversations... If you're looking for a tool to automate... Read review
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
711,154 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
Tidio
By Tidio
(1,614)4.7 out of 5
Optimized for quick response
15th Easiest To Use in AI Agents software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tidio is a powerful, all-in-one customer service platform that levels up your customer support and helps to generate more sales. An easily accessible live chat widget makes your business available 24/

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tidio is a live chat tool with AI chatbots, designed to facilitate real-time communication with customers and manage chat conversations on websites.
    • Users like Tidio's easy integration with websites, its ability to automate tasks with chatbot flows, and the convenience of receiving instant notifications on mobile devices.
    • Reviewers experienced limitations with the free plan, found some advanced features confusing, and reported occasional synchronization issues between the mobile and desktop versions.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tidio features and usability ratings that predict user satisfaction
    10.0
    Personalization
    Average: 8.6
    10.0
    Natural Language Understanding (NLU)
    Average: 8.7
    10.0
    Route To Human
    Average: 8.5
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tidio
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @tidiochat
    1,277 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tidio is a powerful, all-in-one customer service platform that levels up your customer support and helps to generate more sales. An easily accessible live chat widget makes your business available 24/

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tidio is a live chat tool with AI chatbots, designed to facilitate real-time communication with customers and manage chat conversations on websites.
  • Users like Tidio's easy integration with websites, its ability to automate tasks with chatbot flows, and the convenience of receiving instant notifications on mobile devices.
  • Reviewers experienced limitations with the free plan, found some advanced features confusing, and reported occasional synchronization issues between the mobile and desktop versions.
Tidio features and usability ratings that predict user satisfaction
10.0
Personalization
Average: 8.6
10.0
Natural Language Understanding (NLU)
Average: 8.7
10.0
Route To Human
Average: 8.5
9.3
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Tidio
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@tidiochat
1,277 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
Zendesk Support Suite
By Zendesk
(6,149)4.3 out of 5
Optimized for quick response
View top Consulting Services for Zendesk Support Suite
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster

    Users
    • Customer Success Manager
    • Customer Service Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zendesk Support Suite is a customer support tool that integrates multiple channels of communication, manages tickets, and offers automation and AI-driven tools for efficiency.
    • Reviewers like the user-friendly interface, the ability to integrate with other platforms, the detailed analytics, and the automation capabilities that improve efficiency and reduce agent workload.
    • Reviewers experienced issues with the platform's speed, complexity in setting up and managing integrations, lack of certain features, and high cost for premium features and scaling up.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zendesk Support Suite features and usability ratings that predict user satisfaction
    8.2
    Personalization
    Average: 8.6
    8.5
    Natural Language Understanding (NLU)
    Average: 8.7
    8.7
    Route To Human
    Average: 8.5
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zendesk
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @Zendesk
    105,082 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,641 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster

Users
  • Customer Success Manager
  • Customer Service Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zendesk Support Suite is a customer support tool that integrates multiple channels of communication, manages tickets, and offers automation and AI-driven tools for efficiency.
  • Reviewers like the user-friendly interface, the ability to integrate with other platforms, the detailed analytics, and the automation capabilities that improve efficiency and reduce agent workload.
  • Reviewers experienced issues with the platform's speed, complexity in setting up and managing integrations, lack of certain features, and high cost for premium features and scaling up.
Zendesk Support Suite features and usability ratings that predict user satisfaction
8.2
Personalization
Average: 8.6
8.5
Natural Language Understanding (NLU)
Average: 8.7
8.7
Route To Human
Average: 8.5
8.4
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Zendesk
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
105,082 Twitter followers
LinkedIn® Page
www.linkedin.com
6,641 employees on LinkedIn®
Dixa
By Dixa
(388)4.2 out of 5
Optimized for quick response
14th Easiest To Use in AI Agents software
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives team

    Users
    • Customer Service Agent
    Industries
    • Retail
    • Leisure, Travel & Tourism
    Market Segment
    • 53% Mid-Market
    • 44% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dixa features and usability ratings that predict user satisfaction
    6.7
    Personalization
    Average: 8.6
    7.5
    Natural Language Understanding (NLU)
    Average: 8.7
    6.7
    Route To Human
    Average: 8.5
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Rune F.
    RF
    Dixa knows a lot of fine words, regarding good customer service. Unfortunately it is only words.. Read review
    Hirday J.
    HJ
    Dixa is very easy to operate and undersand. What I most like is that it reduces mannual tasks like maintaining various MIS, makes it easy to track... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dixa
    Company Website
    Year Founded
    2015
    HQ Location
    Copenhagen, Capital Region
    Twitter
    @DixaApp
    2,779 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    167 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives team

Users
  • Customer Service Agent
Industries
  • Retail
  • Leisure, Travel & Tourism
Market Segment
  • 53% Mid-Market
  • 44% Small-Business
Dixa features and usability ratings that predict user satisfaction
6.7
Personalization
Average: 8.6
7.5
Natural Language Understanding (NLU)
Average: 8.7
6.7
Route To Human
Average: 8.5
9.0
Has the product been a good partner in doing business?
Average: 9.2
Rune F.
RF
Dixa knows a lot of fine words, regarding good customer service. Unfortunately it is only words.. Read review
Hirday J.
HJ
Dixa is very easy to operate and undersand. What I most like is that it reduces mannual tasks like maintaining various MIS, makes it easy to track... Read review
Seller Details
Seller
Dixa
Company Website
Year Founded
2015
HQ Location
Copenhagen, Capital Region
Twitter
@DixaApp
2,779 Twitter followers
LinkedIn® Page
www.linkedin.com
167 employees on LinkedIn®
Learn more
Botpress
By Botpress
(317)4.6 out of 5
8th Easiest To Use in AI Agents software
View top Consulting Services for Botpress
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botpress is an AI agent platform that empowers individuals and teams of all sizes to build, deploy, and monitor AI-powered agents for various applications. As a pioneer in the chatbot industry, Botpre

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 15% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Botpress is a chatbot development tool that allows users to create, implement, and deploy chatbots on various platforms.
    • Reviewers frequently mention the user-friendly interface, powerful AI-driven automation, and the ability to create highly customized chatbots with minimal coding knowledge.
    • Reviewers mentioned that self-hosting can be complex, requiring technical knowledge for setup and maintenance, and the platform's documentation could be more detailed for complex use cases.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botpress features and usability ratings that predict user satisfaction
    8.3
    Personalization
    Average: 8.6
    8.3
    Natural Language Understanding (NLU)
    Average: 8.7
    8.1
    Route To Human
    Average: 8.5
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Botpress
    Company Website
    Year Founded
    2017
    HQ Location
    Quebec, QC
    Twitter
    @getbotpress
    2,473 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botpress is an AI agent platform that empowers individuals and teams of all sizes to build, deploy, and monitor AI-powered agents for various applications. As a pioneer in the chatbot industry, Botpre

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 80% Small-Business
  • 15% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Botpress is a chatbot development tool that allows users to create, implement, and deploy chatbots on various platforms.
  • Reviewers frequently mention the user-friendly interface, powerful AI-driven automation, and the ability to create highly customized chatbots with minimal coding knowledge.
  • Reviewers mentioned that self-hosting can be complex, requiring technical knowledge for setup and maintenance, and the platform's documentation could be more detailed for complex use cases.
Botpress features and usability ratings that predict user satisfaction
8.3
Personalization
Average: 8.6
8.3
Natural Language Understanding (NLU)
Average: 8.7
8.1
Route To Human
Average: 8.5
8.7
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Botpress
Company Website
Year Founded
2017
HQ Location
Quebec, QC
Twitter
@getbotpress
2,473 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
Forethought AI
By Forethought
(141)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that go beyond basic automation. By actively learning, making decisions, and providing

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 64% Mid-Market
    • 21% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Forethought AI features and usability ratings that predict user satisfaction
    7.9
    Personalization
    Average: 8.6
    8.4
    Natural Language Understanding (NLU)
    Average: 8.7
    9.0
    Route To Human
    Average: 8.5
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Hospitality
    AH
    Their customer support team is very responsive and we have very little issue getting help when needed. The widget worked as intended and allowed... Read review
    Verified User in Computer Software
    EC
    First and foremost, it works. Our team has seen meaningful impact (driving customer support inquiries to self-service) that continues to improve... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Forethought
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @forethought_ai
    1,710 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    107 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that go beyond basic automation. By actively learning, making decisions, and providing

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 64% Mid-Market
  • 21% Small-Business
Forethought AI features and usability ratings that predict user satisfaction
7.9
Personalization
Average: 8.6
8.4
Natural Language Understanding (NLU)
Average: 8.7
9.0
Route To Human
Average: 8.5
9.1
Has the product been a good partner in doing business?
Average: 9.2
Verified User in Hospitality
AH
Their customer support team is very responsive and we have very little issue getting help when needed. The widget worked as intended and allowed... Read review
Verified User in Computer Software
EC
First and foremost, it works. Our team has seen meaningful impact (driving customer support inquiries to self-service) that continues to improve... Read review
Seller Details
Seller
Forethought
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@forethought_ai
1,710 Twitter followers
LinkedIn® Page
www.linkedin.com
107 employees on LinkedIn®
Leena AI Autonomous Agent
By Leena AI
(142)4.6 out of 5
7th Easiest To Use in AI Agents software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Leena AI's Autonomous Agent creates a frictionless experience for enterprises to bring their entire technology stack together without integrations to perform complex multi-app tasks in seconds. It eli

    Users
    • Inside sales specialist
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 72% Enterprise
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Leena AI is a product that automates HR processes, handles employee queries, and provides a ticketing system for issue resolution.
    • Reviewers appreciate the product's ability to streamline HR functions, automate responses, and provide quick and accurate answers to multiple queries, enhancing both employee experience and operational efficiency.
    • Users reported occasional system glitches, issues with APIs, a lack of personal touch in some features, and a desire for more customization options in the bot's tone.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Leena AI Autonomous Agent features and usability ratings that predict user satisfaction
    9.2
    Personalization
    Average: 8.6
    9.1
    Natural Language Understanding (NLU)
    Average: 8.7
    8.7
    Route To Human
    Average: 8.5
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Leena AI
    Year Founded
    2018
    HQ Location
    San Francisco, CA
    Twitter
    @LeenaAI_
    316 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    314 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Leena AI's Autonomous Agent creates a frictionless experience for enterprises to bring their entire technology stack together without integrations to perform complex multi-app tasks in seconds. It eli

Users
  • Inside sales specialist
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 72% Enterprise
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Leena AI is a product that automates HR processes, handles employee queries, and provides a ticketing system for issue resolution.
  • Reviewers appreciate the product's ability to streamline HR functions, automate responses, and provide quick and accurate answers to multiple queries, enhancing both employee experience and operational efficiency.
  • Users reported occasional system glitches, issues with APIs, a lack of personal touch in some features, and a desire for more customization options in the bot's tone.
Leena AI Autonomous Agent features and usability ratings that predict user satisfaction
9.2
Personalization
Average: 8.6
9.1
Natural Language Understanding (NLU)
Average: 8.7
8.7
Route To Human
Average: 8.5
8.9
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Leena AI
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@LeenaAI_
316 Twitter followers
LinkedIn® Page
www.linkedin.com
314 employees on LinkedIn®
Learn more
JustCall
By Saas Labs
(2,084)4.3 out of 5
Optimized for quick response
9th Easiest To Use in AI Agents software
View top Consulting Services for JustCall
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JustCall is the all-in-one business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. Plus, workflow automation with 100+ integr

    Users
    • Account Executive
    • CEO
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 61% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JustCall is a platform that manages calls, texts, and contacts, and provides features such as call recording, transcription, and integration with various CRMs.
    • Users frequently mention the ease of use, clear voice quality, fast and responsive customer support, and the ability to integrate with other platforms as key benefits of JustCall.
    • Reviewers noted issues with call quality, occasional app crashes, slow customer service response times, and a lack of certain features such as customization options and comprehensive invoice visibility.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • JustCall features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Saas Labs
    Company Website
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    295 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    373 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JustCall is the all-in-one business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. Plus, workflow automation with 100+ integr

Users
  • Account Executive
  • CEO
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 61% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JustCall is a platform that manages calls, texts, and contacts, and provides features such as call recording, transcription, and integration with various CRMs.
  • Users frequently mention the ease of use, clear voice quality, fast and responsive customer support, and the ability to integrate with other platforms as key benefits of JustCall.
  • Reviewers noted issues with call quality, occasional app crashes, slow customer service response times, and a lack of certain features such as customization options and comprehensive invoice visibility.
JustCall features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
8.7
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Saas Labs
Company Website
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
295 Twitter followers
LinkedIn® Page
www.linkedin.com
373 employees on LinkedIn®
Ada
By ADA SUPPORT, INC.
(154)4.6 out of 5
Optimized for quick response
View top Consulting Services for Ada
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality service at scale, enabling enterprise co

    Users
    No information available
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 62% Mid-Market
    • 21% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ada features and usability ratings that predict user satisfaction
    8.2
    Personalization
    Average: 8.6
    8.1
    Natural Language Understanding (NLU)
    Average: 8.7
    8.5
    Route To Human
    Average: 8.5
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Louis K.
    LK
    Ada's answer building process is intuitive and powerful with lots of baked-in flexibility. You can use their drag and drop Blocks to accomplish... Read review
    Eric W.
    EW
    The ADA platform is very user friendly and is intuitive. The recent addition of a help link to ADA Support is a big plus so you don't have to leave... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ADA SUPPORT, INC.
    Company Website
    Year Founded
    2016
    HQ Location
    Toronto, Ontario
    Twitter
    @ada_cx
    1,667 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    388 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality service at scale, enabling enterprise co

Users
No information available
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 62% Mid-Market
  • 21% Small-Business
Ada features and usability ratings that predict user satisfaction
8.2
Personalization
Average: 8.6
8.1
Natural Language Understanding (NLU)
Average: 8.7
8.5
Route To Human
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 9.2
Louis K.
LK
Ada's answer building process is intuitive and powerful with lots of baked-in flexibility. You can use their drag and drop Blocks to accomplish... Read review
Eric W.
EW
The ADA platform is very user friendly and is intuitive. The recent addition of a help link to ADA Support is a big plus so you don't have to leave... Read review
Seller Details
Seller
ADA SUPPORT, INC.
Company Website
Year Founded
2016
HQ Location
Toronto, Ontario
Twitter
@ada_cx
1,667 Twitter followers
LinkedIn® Page
www.linkedin.com
388 employees on LinkedIn®
Guru
By Guru
(2,112)4.7 out of 5
4th Easiest To Use in AI Agents software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Guru: AI-Powered Enterprise Search for Smarter Knowledge Management Guru is an AI-powered enterprise search platform that takes your scattered content—like chats, apps, and documents—and turns it i

    Users
    • Customer Service Representative
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 29% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Guru is a knowledge base assistance tool that provides articles and information to guide users in various scenarios, and includes an AI tool for faster answers.
    • Users like the ability to have all information in one place, the ease of creating new cards, the ability to collaborate with past and future members, and the AI tool that makes searching for information more efficient.
    • Reviewers noted that the price can be high, the search function can be difficult if the correct terminology isn't used, users are frequently signed out, and the popups are not very smart or easy to manipulate.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Guru features and usability ratings that predict user satisfaction
    8.9
    Personalization
    Average: 8.6
    8.1
    Natural Language Understanding (NLU)
    Average: 8.7
    8.7
    Route To Human
    Average: 8.5
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Guru
    Company Website
    Year Founded
    2013
    HQ Location
    Philadelphia, PA
    Twitter
    @Guru_HQ
    4,353 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,411 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Guru: AI-Powered Enterprise Search for Smarter Knowledge Management Guru is an AI-powered enterprise search platform that takes your scattered content—like chats, apps, and documents—and turns it i

Users
  • Customer Service Representative
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 29% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Guru is a knowledge base assistance tool that provides articles and information to guide users in various scenarios, and includes an AI tool for faster answers.
  • Users like the ability to have all information in one place, the ease of creating new cards, the ability to collaborate with past and future members, and the AI tool that makes searching for information more efficient.
  • Reviewers noted that the price can be high, the search function can be difficult if the correct terminology isn't used, users are frequently signed out, and the popups are not very smart or easy to manipulate.
Guru features and usability ratings that predict user satisfaction
8.9
Personalization
Average: 8.6
8.1
Natural Language Understanding (NLU)
Average: 8.7
8.7
Route To Human
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Guru
Company Website
Year Founded
2013
HQ Location
Philadelphia, PA
Twitter
@Guru_HQ
4,353 Twitter followers
LinkedIn® Page
www.linkedin.com
2,411 employees on LinkedIn®
Learn more
ViaSay
By ViaSay
(50)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

    Users
    No information available
    Industries
    • Airlines/Aviation
    • Leisure, Travel & Tourism
    Market Segment
    • 50% Mid-Market
    • 34% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ViaSay features and usability ratings that predict user satisfaction
    9.2
    Personalization
    Average: 8.6
    8.9
    Natural Language Understanding (NLU)
    Average: 8.7
    8.8
    Route To Human
    Average: 8.5
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Francis H.
    FH
    How the platform is built and designed for CX automation and cost saving. Also great implementation and consultancy support from Mindsay team with... Read review
    Verified User in Leisure, Travel & Tourism
    AL
    The ease of use and ability to build with no technical expertise. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ViaSay
    Year Founded
    2016
    HQ Location
    Paris, Île-de-France
    Twitter
    @Mindsay_ai
    1,476 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

Users
No information available
Industries
  • Airlines/Aviation
  • Leisure, Travel & Tourism
Market Segment
  • 50% Mid-Market
  • 34% Enterprise
ViaSay features and usability ratings that predict user satisfaction
9.2
Personalization
Average: 8.6
8.9
Natural Language Understanding (NLU)
Average: 8.7
8.8
Route To Human
Average: 8.5
9.7
Has the product been a good partner in doing business?
Average: 9.2
Francis H.
FH
How the platform is built and designed for CX automation and cost saving. Also great implementation and consultancy support from Mindsay team with... Read review
Verified User in Leisure, Travel & Tourism
AL
The ease of use and ability to build with no technical expertise. Read review
Seller Details
Seller
ViaSay
Year Founded
2016
HQ Location
Paris, Île-de-France
Twitter
@Mindsay_ai
1,476 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Learn more