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Sprinklr

Show rating breakdown
4.1 out of 5 stars
1,578 reviews
  • 4 profiles
  • 28 categories
Average star rating
4.1
#1 in 3 categories
Grid® leader
Serving customers since
2009

Profile Name

Star Rating

886
614
153
36
23

Sprinklr Reviews

Review Filters
Profile Name
Star Rating
886
614
153
36
23
Vanner M.
VM
Vanner M.
02/21/2025
Validated Reviewer
Verified Current User
Review source: Organic

Wow Application good services

|Sprinklr Service
Sprinklr is easy to use with multiple features that help us on the daily. Stay on top of your customer queries with ticket management. It is a massively popular platform that many large businesses use to market, advertise, research and more. Sprinklr Service is a unified customer service platform, advanced AI integrations and matchless customization. We can also manage all Incoming chats within the product we work for.
Luis Felippe R.
LR
Luis Felippe R.
02/18/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy to use and fast

|Sprinklr Insights
The dashboard are well designed and show the datas i've been looking for without making me use many filters which reduces the amount of time i spent on work. I'ts easy to implement and use because the insight is allocated to the same software i talk to my customers daily. I use it more or less once in a week . I never needed to reach their customer support because the app just work as intended. It's fully integrated on sprinklr social which is great!
Meraj a.
MA
Meraj a.
Retail Banking at Emirates NBD
02/10/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

My Experience was Elevate Engagement , Smooth Workflows

|Sprinklr Social
Sprinklr Social stand out with its suitable tools, fast Social listening , live Engagement , Personalize Customer Experience ,all in one unified interface deep insights.

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM