I love the fact that you are updating AE all the time and roll out new functions based on feedback from users. I also enjoyed attending the Unanet conferences to network and meet with peopel using the same product. Review collected by and hosted on G2.com.
AE use many contractors to support us and cost a tons of money! more education courses should rolled and maybe make add more customizable fields so that we can play it with ourselves in stead of getting it from third party contractors. Review collected by and hosted on G2.com.
185 Unanet AE ERP Reviews
Overall Review Sentiment for Unanet AE ERP
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The software is clearly powerful and capable of a massive amount of reporting and data production. It seems to provide a comprehensive and fully-fleshed out system that can produce basically anything you could ask for. It seems like I am always learning that it has more capability than I thought Review collected by and hosted on G2.com.
It is not a beginner friendly software. There is no sort of tutorial that allows for a slow entry into the software. The sheer mass of the program is intimidating and hard to explain to new users. While Unanet University is a helpful tool, it's not the easiest to navigate and it would benefit from a beginners guide that is easily accessible from the home page. Additionally, the report building software seems like a super powerful tool, but again is not explained super clearly and there isn't an available tutorial explaining how to build these reports. Review collected by and hosted on G2.com.
- Timesheet operation is quite straight forward and GUI is user friendly.
- AR reports are pretty helpful.
I use it on a weekly basis. Review collected by and hosted on G2.com.
- Using the "Recent selected projects" feature on timesheets is a little clunky and adds duplicate project lines.
- Deleting project lines are hard or not intuitive in timesheets. Integration could be improved.
- PM Dashboards could be more granular similar to Power BI that allows you to slice and dice information with better user interface. This could be implemented better.
- Customer support is lagging. Reached out to them for help but haven't heard back. Review collected by and hosted on G2.com.
Unanet is very user friendly. It has a clear and organized set of modules. These modules are easy to navigate thru when completeing required accounting tasks. The favorites component makes everyday tasks very easy to access. If any question or directions are needed - the support page is a great tool. Review collected by and hosted on G2.com.
I do find it very difficult to run various reports. would like more knowlegde of how to customize some of these reports to get information that is specifically needed. Review collected by and hosted on G2.com.
The part where we can customize the report and create dashboard is a great feature. Review collected by and hosted on G2.com.
The execution of the App and features need to be simple and easy.
Lot of reports and features should be included with the software intead of an add on that has a price tag to it.
One should be able to reach Customer Support via phone and they should be help rather than just send us to Consultant who charge an arm and a leg. Review collected by and hosted on G2.com.
I like that it has both a desktop app and an online presence Review collected by and hosted on G2.com.
some features only work on either the desktop app or the online website. It's frustrating to switch between app and website to accomplish your task Review collected by and hosted on G2.com.
Unanet AE is powerful! Many of the applets are intuitive. The ability to customize dashboards is fantastic! Review collected by and hosted on G2.com.
Some out-of-the-box solutions aren't exactly what we need and require some additional customization. Review collected by and hosted on G2.com.
It was simple to implement and is easy to use no matter what your background in ERP software is. Selecting projects is simple, the system has settings to prompt and require descriptions where applicable. Review collected by and hosted on G2.com.
Some selection buttons do not work intuitively. When selecting projects, you cannot select the path from the Project area, but have to select it from the "Available" area below. Review collected by and hosted on G2.com.
I like the multiple views via dashboards for project metrics. Review collected by and hosted on G2.com.
When loading resources people will disapear unless you use an hourly placeholder. There should be more options to quickly preload designated teams to projects instead of loading each person to each phase individually. As a PM it would be a nice feature to create my teams for certain client and be able to load all at once. Review collected by and hosted on G2.com.
Unanet AE can run beneficial reports that we were unable to run in our previous software, allowing us to run better analytics and gather more information about many pressing topics. It has also offered another layer of transparency to our executive team and project managers they did not have at their fingertips before. Review collected by and hosted on G2.com.
The downside of using Unanet AE is that it can sometimes be confusing which module to go to to obtain specific information, as it seems the same information can be pulled from multiple modules but doesn't always align with each other. Review collected by and hosted on G2.com.
I like the real time data. The ease of creating invoices. Review collected by and hosted on G2.com.
The one thing I would like to see happen on the invoice email delivery. It would be nice to have a to: and than a field for cc: . I get alot of calls from clients not thinking others are getting copied on the email when they actually are. Review collected by and hosted on G2.com.
