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Mautic Reviews & Product Details

Rafael P.
RP
Analista de Marketing e Assessor de Imprensa Sênior
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic

Mautic Overview

What is Mautic?

Mautic is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source product is community supported.

Mautic Details
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Mautic Community
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Product Description

Mautic Community Edition is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source edition is community supported. Support is available for Acquia Campaign Studio, which is based on Mautic technology acquired by Acquia in May 2019. Acquia Campaign Studio is available on the Acquia Digital Experience Platform.


Seller Details
Seller
Mautic
Year Founded
2014
HQ Location
Medford, MA
Twitter
@MauticCommunity
3,146 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®

Ruth C.
RC
Overview Provided by:
Mautic Open Source Project Lead

Recent Mautic Reviews

JM
johan m.Small-Business (50 or fewer emp.)
4.5 out of 5
""the most complete option I have found""
it is a very complete platform, easy to use, the community provides a lot of help
Alaa T.
AT
Alaa T.Small-Business (50 or fewer emp.)
3.5 out of 5
"The best open source alternative for cold email"
It's free, the interface is somehow easy to use
Saad S.
SS
Saad S.Small-Business (50 or fewer emp.)
3.5 out of 5
"Best for bulk email but not easy to setup"
Its ability to send out bulk emails. The automation are easy to build then some other marketing tools.
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Mautic Media

Mautic Demo - Create personalized email communications
Use dynamic content to create personalized communications based on behavioural, geographic or other factors.
Mautic Demo - Create complex omni-channel journeys effortlessly with the Campaign Builder
A clean, easy to use drag-and-drop interface which allows you to build complex multi-stage omni-channel journeys for your customers.
Mautic Demo - Rich user profile with cross-channel information
Connect all the tools in your marketing stack and create a single point of truth for the customer profile, delivering insights which enable action.
Answer a few questions to help the Mautic community
Have you used Mautic before?
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Video Reviews

20 out of 21 Total Reviews for Mautic

4.6 out of 5
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20 out of 21 Total Reviews for Mautic
4.6 out of 5
20 out of 21 Total Reviews for Mautic
4.6 out of 5

Mautic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MauticQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
JM
licenciado
Alternative Medicine
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Mautic?

it is a very complete platform, easy to use, the community provides a lot of help Review collected by and hosted on G2.com.

What do you dislike about Mautic?

that the technical part is sometimes a problem to configure at the beginning Review collected by and hosted on G2.com.

What problems is Mautic solving and how is that benefiting you?

it helps us to significantly reduce monthly costs Review collected by and hosted on G2.com.

Alaa T.
AT
Founder
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Mautic?

It's free, the interface is somehow easy to use Review collected by and hosted on G2.com.

What do you dislike about Mautic?

It lacks many features since it's an opensource alternative Review collected by and hosted on G2.com.

What problems is Mautic solving and how is that benefiting you?

Sending cold emails from a self hosted solution never have been easy, we used Mautic for our campaigns and it was quite effective Review collected by and hosted on G2.com.

Mike R.
MR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Mautic?

Mautic is a full-featured email marketing platform without the significant costs common to similar platforms. It works well and is well-maintained. It also comes with an API to support integration with other platforms. The community is helpful when there are problems or questions. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

You need access to a technical administrator to get everything set up properly, which is normal for a complete email solution like this. It can also take some time for bugs to get fixed as development relies on the open-source community. But, frankly, I've had the same issue with paid solutions. Review collected by and hosted on G2.com.

What problems is Mautic solving and how is that benefiting you?

Mautic provides a scalable marketing automation platform without the huge costs. Most platforms charge based on number of contacts or number of email sends and get very pricey very quickly. Mautic gives marketing teams access to the tools needed to manage sophisticated campaigns for only the cost of technology. Review collected by and hosted on G2.com.

Saad S.
SS
Marketing Manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Mautic?

Its ability to send out bulk emails. The automation are easy to build then some other marketing tools. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

The setup is the most difficult part and then the adding the cron jobs to trigger the automation becomes hectic sometimes. Review collected by and hosted on G2.com.

What problems is Mautic solving and how is that benefiting you?

It helps send out millions of email without any delay. Review collected by and hosted on G2.com.

Victoria G.
VG
Responsable comercial
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mautic?

The power of segments and Campaings. You can obtain a lot of information about your Customers. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

It´s a little difficult the implementation, in the end you need help for a developer. Review collected by and hosted on G2.com.

What problems is Mautic solving and how is that benefiting you?

It works better than Active Campaign and i save all the months more than 200$. Review collected by and hosted on G2.com.

María G.
MG
Responsable de tecnología
E-Learning
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Mautic?

Mautic I love because it is open source and allows you to do many marketing processes without any additional cost. You can create email marketing campaigns by making action decisions based on the selected criteria, you can classify contacts, you can integrate it with other tools to make it more powerful, you can even turn it into a CRM, it is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

There are still some things that could be improved, such as being able to manage contacts and products. In addition to the contact and company data type, I think there could be another type that is product, and that way we could cross all types of data. Review collected by and hosted on G2.com.

What problems is Mautic solving and how is that benefiting you?

It has helped me to classify contacts and based on that create more personalized marketing impacts for each one. Review collected by and hosted on G2.com.

PS
Senior Manager - Demand Generatiom
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mautic?

The best part about the solution is that it is open-source and easily deployable on any server. I have been using Mautic for almost four years and always have been happy with it. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

One thing which definitely needs to be improved upon is the update process and the backend changes that happen during the update you need to have intermediate PHP skills to be able to manage the instance, as multiple problems occur from time to time. Review collected by and hosted on G2.com.

What problems is Mautic solving and how is that benefiting you?

Anyone can get started with their email automation solution with absolutely no cost and all the common features that are required in day-to-day email marketing automation. Review collected by and hosted on G2.com.

Alex H.
AH
CTO
Marketing and Advertising
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Mautic?

Mautic is the best Marketing-Automation Platform to connect to any ecommerce system or online store. Because of it's open source code we can fully integrate it to every system we and our clients work with. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

Some features seem and feel complicated for a non-coding user/marketer (Formbuilder or Focus Items) . But the functionality is simply amazing. If you know a little bit about webdesign you can do whatever you like. That's outperforms actually everything :) Review collected by and hosted on G2.com.

What problems is Mautic solving and how is that benefiting you?

With Mautic you can send millions of emails/sms/push messages, connect them in campaigns and to each other with a fraction of the cost, compared to other automation systems out there. If you don't want to spend a fortune on your Marketing-Automation Platform, and if you have a medium to large contact-list, Mautic is for you. Review collected by and hosted on G2.com.

Steve R.
SR
Founder/CEO
Marketing and Advertising
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mautic?

Mautic is open source, so it is "free" to use, easily extensible via plugins or modifying the underlying code. You can choose exactly how your email is delivered for complete control of cost and deliverability. The community is thriving and growing and the project gets regular updates. The software itself is really powerful, with a more complete feature set than many of the commercial products out there. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

Bugs happen with most updates, but they are usually patched in the next minor release. The user interface is a little inconsistent and sometimes hard to follow for non-developer types. That said, we have trained quite a few non-technical folks to use Mautic effectively. Review collected by and hosted on G2.com.

What problems is Mautic solving and how is that benefiting you?

Mautic serves as a marketing automation platform. As an agency, we offer Mautic hosting to our clients allowing them to invest in services instead of licensing fees. Review collected by and hosted on G2.com.

Dirk S.
DS
Cofounder and CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mautic?

Mautic allows you to start with Marketing Automation without the associated burden of expensive license costs. Moreover, as an open source tool, it still has all the required features - and is sometimes often better than some complicated commercial alternatives. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

Mautic requires some learning and testing. To get up to speed, involving an experienced partner or taking some Mautic Training offered by partners is recommended. Review collected by and hosted on G2.com.

What problems is Mautic solving and how is that benefiting you?

Mautic is true "Marketing Automation". Those days many ESPs (email service provides) - who started with newsletter marketing - claim to offer Marketing Automation. However, without forms and landing pages thats not complete. With Mautic you have all this included. Review collected by and hosted on G2.com.