
From the platform to the customer service behind Mailshake, I can't say enough good things. The staff is extremely helpful and responsive to any questions and issues. They make sure once you sign up that you get the proper training to get the most out of your time. The onboarding is very thorough and helpful in ensuring you fully understand the tools provided to maximize your efforts. The tracking features to see when a lead opens and email, what links they click and when they click it are extremely helpful in determining who is a good lead from your campaign. Given the opportunity, I would certainly sign up again. Review collected by and hosted on G2.com.
There is nothing major that I dislike about Mailshake. I would have to really nitpick a feature, but nothing comes to mind while writing this after 6 months of use. Review collected by and hosted on G2.com.
There are a couple of things I liked about Mailshake; below are a few:
1. AI generating email suggestions.
2. Able to catch spammy words and suggest removal.
3. Email Automation feature works really good.
4. Datafinder feature has been a game changer in my case.
5. LinkedIn automation works perfectly.
6. User-friendly interface to setup campaigns and automation.
7. Support team providing instant resolution if any challenges we face. Review collected by and hosted on G2.com.
There is nothing I dislike about Mailshake. Review collected by and hosted on G2.com.
The best feature in Mailshake is the ability to scrub emails before a campaign to reduce your bounce rate and improve deliverability and sender score. It's also nice that you have the option of whether or not to include contacts that are enrolled in a different sequence rather than using a tool like HubSpot that will automatically exclude those contacts. Another positive feature is the ability to round-robin your emails in a campaign and their support team is quick to respond to any questions or issues. Review collected by and hosted on G2.com.
While we use Mailshake frequently for email scrubbing, MailShake is less user friendly than similar campaign launching tools like HubSpot (although it is much more affordable). The campaign review process for each lead is time-consuming although we were told there's a way to bypass this step (and campaigns were also launched without bringing us to this step). I also wish they had a website URL checker that would detect bad/down/faulty websites and that they integrated with more tools like Notion. Review collected by and hosted on G2.com.
I like that Mailshake keeps things simple. It has all the core functionality needed for cold outreach without unnecessary extras that complicate the process. It’s easy to set up, the automation works well, and it integrates smoothly with email warmup tools. I’ve used other platforms like Lemwarm, and while Mailshake isn’t as feature-heavy as something like Apollo, it focuses on what matters—sending emails efficiently. Review collected by and hosted on G2.com.
It doesn’t have some of the deeper analytics or lead sourcing features that platforms like Apollo offer, so if you need advanced prospecting tools, you might need to pair it with something else. That said, for pure outreach, it works really well. Review collected by and hosted on G2.com.
Mailshake is to outreach, what Helloing is to - e-signature. Mailshake is the key solution, to some of the fastest growing ad agencies, which is why it's a must within your tech-stack.
Mailshake was easy to use, which is why implemented as a software across all business teams.
We rarely required the need of their customer support team, which shows how nimble the product and software was however when we did require customer support they responded within a couple hours with the issue at hand resolved.
We used Mailshake for cold and warm outreaches 20 times daily, as the software was so powerful.
The features allowed us to amplify the effectiveness of our sales, marketing and talent teams.
The software easily integrated into our CRM, which made it a pleasure to work with. Review collected by and hosted on G2.com.
In my opinion, the new layout "2.0" Mailshake isn't as nimble as the last design. Review collected by and hosted on G2.com.
Val-U Solutions® has been thrilled with the results we've achieved using Mailshake to coordinate our monthly cold email campaigns. The software is not only user-friendly but also incredibly powerful, allowing us to execute highly personalized outreach efforts with ease.
What truly sets Mailshake apart is their extraordinary support staff. They are always responsive, knowledgeable, and willing to go above and beyond to ensure we succeed. Their insights and guidance have been instrumental in refining our campaigns and maximizing our ROI.
We highly recommend Mailshake to anyone looking to streamline their email marketing efforts and elevate their outreach strategy. Thank you, Mailshake, for being a trusted partner in helping us grow! Review collected by and hosted on G2.com.
There is nothing we disclike......we only LIKE working with Mailshake Review collected by and hosted on G2.com.
It’s easy to use and works verI like how simple and effective Mailshake is. It makes email outreach easier, and everything I’ve tried so far works really well. It’s a great tool for streamlining communication.y well. Review collected by and hosted on G2.com.
So far, I haven’t found anything I dislike about Mailshake. It’s been smooth to use, and everything I need works well. I’m still exploring, so I’ll see if anything comes up later. Review collected by and hosted on G2.com.
Mailshake is a great all-in-one to get started with cold emailing. I like that you can scrape leads to experiment with, even though they aren't that great. The tools are kind of intuitive to me now, but customer service is ESSENTIAL. I'm glad they've improved that aspect. I'm now an affiliate and continue using Mailshake today. The reports and data are great! Review collected by and hosted on G2.com.
I've been using Mailshake a few years now and customer service used to be slow and not great. I had whole accounts shut down and errors made that I feel Mailshake could have prevented. They have improved all of that when I returned reluctantly! I now love the tool. Review collected by and hosted on G2.com.
I love the simplicity of the system, especially the templates. Of all the companies I work with Mailshake answers my inquiries the fastest and for this I am grateful. Review collected by and hosted on G2.com.
Nothing...all items work for my business needs. Review collected by and hosted on G2.com.
We use Mailshake to facilitate campaigns to different sectors, and automate our sales engagement process. We found the platform quick and easy to implement within our existing workflows, along with dedicated support from the Customer Service team guiding us on best practice. The tool has now become an integral part of our sales strategy, with our BDM using it nearly every day to create and manage campaigns. Review collected by and hosted on G2.com.
Some of the reporting can be slightly obtuse. More native CRM integrations would be useful also - whilst many (such as Zoho) can theoretically be integrated with Mailshake, the cost requirements of using Zapier for these make it not viable. Review collected by and hosted on G2.com.
Ich finde Mailshake ist einfach und übersichtlich. Alle Schritte sind bestens aufeinander abgestimmt um bestmöglich und schnell eine E-Mail Outreach Kampagne zu erstellen und zu veröffentlichen.
Die Leads werden sortiert angezeigt und man hat die Möglichkeit direkt zu antworten.
Der Kundenservice ist per Mail zu erreichen und man erhält in der Regel schnell eine Rückantwort.
Wir nutzen Mailshake seit mehreren Monaten und möchten es nicht mehr missen. Review collected by and hosted on G2.com.
Wenn in meiner Kampagne eingestellt wird, dass ein Kontakt ein Lead wird, wenn ich eine Rückmeldung erhalte, kann es schon mal passieren, dass Mailshake diesen Lead nicht erkennt und dieser aufgrund dessen eine weitere Mail erhält, wenn man nicht aktiv drauf schaut und alle Leads in Mailshake mit dem Postfach vergleicht.
Das ist ein zusätzlicher Aufwand für mich, wo ich mit wünsche dass es besser funktionieren muss. Review collected by and hosted on G2.com.