Save to My Lists

Mailshake Reviews & Product Details

TC
Chief Revenue Officer (CRO)
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mailshake?

The ease of use when it comes to creating sequences and adding prospects to the system. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

There is not a single thing I dislike about Mailshake Review collected by and hosted on G2.com.

What problems is Mailshake solving and how is that benefiting you?

Easy way to set up sequences for follow up campaigns. Review collected by and hosted on G2.com.

Mailshake Overview

What is Mailshake?

Mailshake is a sales engagement platform for modern sales teams. Send personalized cold emails at scale and set tasks to engage with prospects via phone and social media, all in one sequence, on one dashboard. With native integrations to Salesforce, Pipedrive, Hubspot and 3rd party integrations to thousands of apps, Mailshake will fit perfectly within your sales tech stack.

Mailshake Details
Languages Supported
English
Show LessShow More
Product Description

Mailshake is a tool for cold email outreach for sales and marketing.

How do you position yourself against your competitors?

Mailshake focuses on simplicity and deliverability. Making it a software that sales teams love to use and gets their emails delivered to prospect's inbox.


Seller Details
Seller
MailShake
Year Founded
2015
HQ Location
Austin, TX
Twitter
@mailshakeapp
4,870 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Description

Mailshake is a simple email outreach and sales engagement software. Our 60,000+ users choose Mailshake to generate leads, build relationships, and promote content.


SP
Overview Provided by:

Mailshake Integrations

(4)
Integration information sourced from real user reviews.

Recent Mailshake Reviews

WL
Weijie L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very well-developed email system"
I like the best about organized email lists and very worry about which receivers will go first or last.
SS
Susan S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Mailshake Customer Service"
The customer service is very helpful. I highly recommend the weekly webinar educational meetings they have as it's important to learn this up fron...
TS
Tyler S.Small-Business (50 or fewer emp.)
1.5 out of 5
"Nice team, but product hasn't worked for me as sold."
Great customer support and onboarding. The team is really kind.

Mailshake Media

Answer a few questions to help the Mailshake community
Have you used Mailshake before?
Yes

Video Reviews

306 Mailshake Reviews

4.7 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
306 Mailshake Reviews
4.7 out of 5
306 Mailshake Reviews
4.7 out of 5

Mailshake Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MailshakeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
DR
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mailshake?

There are a couple of things I liked about Mailshake; below are a few:

1. AI generating email suggestions.

2. Able to catch spammy words and suggest removal.

3. Email Automation feature works really good.

4. Datafinder feature has been a game changer in my case.

5. LinkedIn automation works perfectly.

6. User-friendly interface to setup campaigns and automation.

7. Support team providing instant resolution if any challenges we face. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

There is nothing I dislike about Mailshake. Review collected by and hosted on G2.com.

What problems is Mailshake solving and how is that benefiting you?

It is helping me to build attractive email campaigns and set them up for automation.

Earlier I was facing challenges to cross-check leads data but the datafinder feature has been helping me to build accurate data.

Mailshake is taking care of email warmups and checking deliverability for me and that saves me a lot of my time.

I was amazed to see the suggestions AI feature is sharing for email templates. Review collected by and hosted on G2.com.

LH
Affiliate Marketer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mailshake?

The best feature in Mailshake is the ability to scrub emails before a campaign to reduce your bounce rate and improve deliverability and sender score. It's also nice that you have the option of whether or not to include contacts that are enrolled in a different sequence rather than using a tool like HubSpot that will automatically exclude those contacts. Another positive feature is the ability to round-robin your emails in a campaign and their support team is quick to respond to any questions or issues. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

While we use Mailshake frequently for email scrubbing, MailShake is less user friendly than similar campaign launching tools like HubSpot (although it is much more affordable). The campaign review process for each lead is time-consuming although we were told there's a way to bypass this step (and campaigns were also launched without bringing us to this step). I also wish they had a website URL checker that would detect bad/down/faulty websites and that they integrated with more tools like Notion. Review collected by and hosted on G2.com.

What problems is Mailshake solving and how is that benefiting you?

The best feature in Mailshake is the ability to scrub emails before a campaign to reduce your bounce rate and improve deliverability and sender score. It's also nice that you have the option of whether or not to include contacts that are enrolled in a different sequence rather than using a tool like HubSpot that will automatically exclude those contacts. Review collected by and hosted on G2.com.

DB
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Mailshake?

I like that Mailshake keeps things simple. It has all the core functionality needed for cold outreach without unnecessary extras that complicate the process. It’s easy to set up, the automation works well, and it integrates smoothly with email warmup tools. I’ve used other platforms like Lemwarm, and while Mailshake isn’t as feature-heavy as something like Apollo, it focuses on what matters—sending emails efficiently. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

It doesn’t have some of the deeper analytics or lead sourcing features that platforms like Apollo offer, so if you need advanced prospecting tools, you might need to pair it with something else. That said, for pure outreach, it works really well. Review collected by and hosted on G2.com.

What problems is Mailshake solving and how is that benefiting you?

Mailshake helps automate and manage my cold email campaigns without overcomplicating things. It keeps me focused on sending and tracking emails efficiently. The ability to schedule follow-ups and track engagement in one place saves time and makes outreach more effective. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mailshake?

Mailshake is to outreach, what Helloing is to - e-signature. Mailshake is the key solution, to some of the fastest growing ad agencies, which is why it's a must within your tech-stack.

Mailshake was easy to use, which is why implemented as a software across all business teams.

We rarely required the need of their customer support team, which shows how nimble the product and software was however when we did require customer support they responded within a couple hours with the issue at hand resolved.

We used Mailshake for cold and warm outreaches 20 times daily, as the software was so powerful.

The features allowed us to amplify the effectiveness of our sales, marketing and talent teams.

The software easily integrated into our CRM, which made it a pleasure to work with. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

In my opinion, the new layout "2.0" Mailshake isn't as nimble as the last design. Review collected by and hosted on G2.com.

What problems is Mailshake solving and how is that benefiting you?

Easily interacting with warm and cold leads. Easily keeping stakeholders internal and external stakeholders engaged. Review collected by and hosted on G2.com.

AD
Founder and Principal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Mailshake?

Val-U Solutions® has been thrilled with the results we've achieved using Mailshake to coordinate our monthly cold email campaigns. The software is not only user-friendly but also incredibly powerful, allowing us to execute highly personalized outreach efforts with ease.

What truly sets Mailshake apart is their extraordinary support staff. They are always responsive, knowledgeable, and willing to go above and beyond to ensure we succeed. Their insights and guidance have been instrumental in refining our campaigns and maximizing our ROI.

We highly recommend Mailshake to anyone looking to streamline their email marketing efforts and elevate their outreach strategy. Thank you, Mailshake, for being a trusted partner in helping us grow! Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

There is nothing we disclike......we only LIKE working with Mailshake Review collected by and hosted on G2.com.

What problems is Mailshake solving and how is that benefiting you?

Helping with the clean up of proper email verbiage and executiion of campaigns to conform with DNS Records protocals. Review collected by and hosted on G2.com.

VD
COO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mailshake?

It’s easy to use and works verI like how simple and effective Mailshake is. It makes email outreach easier, and everything I’ve tried so far works really well. It’s a great tool for streamlining communication.y well. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

So far, I haven’t found anything I dislike about Mailshake. It’s been smooth to use, and everything I need works well. I’m still exploring, so I’ll see if anything comes up later. Review collected by and hosted on G2.com.

What problems is Mailshake solving and how is that benefiting you?

Mailshake helps me save time by automating email outreach and follow-ups, which would otherwise be very time-consuming. It ensures that I can reach more leads efficiently and stay organized, ultimately improving my productivity and increasing my chances of getting responses. Review collected by and hosted on G2.com.

TS
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Mailshake?

Great customer support and onboarding. The team is really kind. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

At the end of the day, although the team is great, the product is what I purchased and it hasn't worked in the week since I bought. The onboarding was educational based, not action driven, so once I tried to activate myself, it didn't work as sold. I asked to have my subscription paused, but they just suggested I cancel and come back once it's fixed. If a user can't use the tool and they paid it should be refunded if I cancel, which I didn't ask to do. Review collected by and hosted on G2.com.

What problems is Mailshake solving and how is that benefiting you?

It was purchased to send emails. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Mailshake?

Mailshake is a great all-in-one to get started with cold emailing. I like that you can scrape leads to experiment with, even though they aren't that great. The tools are kind of intuitive to me now, but customer service is ESSENTIAL. I'm glad they've improved that aspect. I'm now an affiliate and continue using Mailshake today. The reports and data are great! Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

I've been using Mailshake a few years now and customer service used to be slow and not great. I had whole accounts shut down and errors made that I feel Mailshake could have prevented. They have improved all of that when I returned reluctantly! I now love the tool. Review collected by and hosted on G2.com.

What problems is Mailshake solving and how is that benefiting you?

Mailshake provides cleaning credits which allow you to ensure the emails you're sending to are good. Mailshake is kind of like insurance, that my sales campaigns are always running, even when I'm not hustling manually. Review collected by and hosted on G2.com.

SS
District Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Mailshake?

The customer service is very helpful. I highly recommend the weekly webinar educational meetings they have as it's important to learn this up front. We have had some challenges getting our domain set up so we don't get flagged as spam and the customer service team has helped greatly. We are now ready to dive in and begin. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

There's not much so far that I don't like. I have been unable to jump into the meat and potatoes of it all until this week. Review collected by and hosted on G2.com.

What problems is Mailshake solving and how is that benefiting you?

Warming up cold email leads/purchased leads so we can gain them as clients. Review collected by and hosted on G2.com.

DF
Youth Motivational Speaker
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Mailshake?

I love the simplicity of the system, especially the templates. Of all the companies I work with Mailshake answers my inquiries the fastest and for this I am grateful. Review collected by and hosted on G2.com.

What do you dislike about Mailshake?

Nothing...all items work for my business needs. Review collected by and hosted on G2.com.

Recommendations to others considering Mailshake:

I would absolutely recommend Mailshake, especially for small businesses. Review collected by and hosted on G2.com.

What problems is Mailshake solving and how is that benefiting you?

Mailshake saves me a tremendous amount of time and frees me up to do creative things. Review collected by and hosted on G2.com.