Knowify Reviews & Product Details

What is most helpful to me is that there aren't a lot of extra menus to click through to send out nice-looking proposals to homeowners. The interface is very user-friendly, and the Knowify support team is always an email or call away to help answer any questions you might have. It offers many features to stay organized with invoicing, bills, scheduling, and many other things contractors need to be on top of to remain profitable. This will change how your contracting business is run, and you will find yourself using the software daily. It also offers integration with Quickbooks, which is helpful, and the ability to teach others how to use the software very quickly as they join your team. Review collected by and hosted on G2.com.

I can't imagine running my business without this software. Still, one thing I wish it did have was the ability to upload pictures to specific project phases so that there is easy access to before, during, and after photos of each project phase. Review collected by and hosted on G2.com.

Ability for job costing to be more accessible for everyone overseeing the job has been an improvement, although keeping up with that has been a bit of a chore for me. The big advantage to Knowify for me was an ability to have someone cost code our job purchases so that I could take the responsibility off my plate. Also having our budgets side by side with the software that we generate billings out of has made my life much easier.

We use the software on nearly a daily basis, and even our oldest members of the team have been able to implement it into their workflow which has helped dramatically. Review collected by and hosted on G2.com.

There have been conflicts with importing back and forth with quickbooks desktop. This could be remedied I believe if we were to switch to quickbooks online, but we haven't gotten to that point yet. I wish there was a little bit more functionality as far as tracking permit/inspections and constructing submittals out of, but we have learned to work around the limitations since we have yet to find an all in one solution for these things. Review collected by and hosted on G2.com.

Knowify has been an incredible tool as we've transitioned to a project management system. It is easy to use and it has helped us get organized and track profitability on our projects. We started from ground zero, so it was easy to implement. We have used it both with Quickbooks online and now Quickbooks desktop. Honestly, the integration has worked well for both overall. The best part about knowify is the customer service, though. It's truly unmatched. I've worked with a handful of people over the time we've been with them but Christian and Vinny have been my go to team!! They are truly the most helpful and kind. One thing I have learned in business...and life...is that you can do everything else incredibly well, but if you lack customer service and people who care you will never be exceptional. Christian and Vinny are what have made knowify exceptional for us! Review collected by and hosted on G2.com.

There are a handful of things that I think could be added or modified to improve the experience for my specific industry. From the accounting side (and being a company in California) one of my biggest "complaints" is sales tax tracking. I know this is not an issue for every company or every industry. I will say...a lot of the other things are a Quickbooks issue and not a Knowify issue (Quickbooks is picky about what information it will accept). It would be super cool if Knowify had it's own accounting platform so it would be an all in one system ;) Review collected by and hosted on G2.com.

Knowify changed the way we do things, and allows for accurate daily, even hourly, tracking and profitability of every one of our projects, whether they are $1,000 or $1,000,000. Once we made the decision to partner with Knowify, we were up and running in no time! It was so easy, and their team was there to help us every step of the way. In fact, Knowify support is the best I've ever experienced bar-none! The platform itself is quite intuitive and user friendly. Knowify integrates very well with QuickBooks and is getting better all the time. I have two or three windows open with Knowify at any given time. I also love that the development team listens to our ideas and sincerely considers adding features based on user suggestion. Review collected by and hosted on G2.com.

I would like to see Knowify expand the Service side of the program.

Also, a robust CRM function so that sales can be directly integrated into the system from proposal to payment for services. Right now it is cumbersome to determine commissions. A few more reports would help... espeially from the sales perspective. Review collected by and hosted on G2.com.

I like there everything from time tracking to budgets to scheduling is housed under one system. I have demoed countless job costing/time tracking softwares in my job as office manager of a custom carpentry company. Knowify is the only one that has it all. It checks boxes for me for bookkeeping and invoicing, for our project managers and estimators when running scopes and for our carpenters who at tracking their labor. I also love that I can send purchase orders directly from Knowify so in that way, I can use it as an inventory tool for our stock lumber Review collected by and hosted on G2.com.

I wish there were more customizable reports. I know I can download anything to excel and manipulate it but there is so much good information in Knowify, I wish you could design a report around it to use every time without having to manipulate in other software. I also wish we could have multiple documents signed at once in Knowify. We send a lot of architectural drawings with our proposals and have to use Docusign to do so. Lastly, it's a pain that invoices and expenses can only sync to one income/expense account in QBO. We have two divisions and would love to be able to categorize before syncing Review collected by and hosted on G2.com.

Knowify has provided a good way to streamline tracking our employee's hours and receipts for job site material purchases. It has also be easy to use for sending invoices to clients and recording subcontractor's invoices. Review collected by and hosted on G2.com.

I would like to be able to create fixed price job and then add Time and Material change orders to it as the job progresses. We often have large jobs that are bid as fixed price jobs, but part way through the job the client will request some additional work that we just complete on a Time and Material basis. Review collected by and hosted on G2.com.

Knowify is very user friendly, which makes training new users super easy. I allows us to easily manage budgets, purchases, and actual costs.

It integrates with QuickBooks Online seamlessly.

Any questions we ask get an extremely quick and detailed response. Review collected by and hosted on G2.com.

The mobile app leaves a LOT to be desired. There are several small adjustments to the desktop website that could be added to make it even better such as: Unit of Measure on the purchase orders, Inventory tally system, ability to add individual workflow views, and making the subcontractor work order more descriptive just like the the purchases screen showing the unit and UOM breakdown. Review collected by and hosted on G2.com.

The break down of phases and job costs that link to QBO give real time visuals of where the job is at and the profits that they are making. This helps construction companies see first hand in detailed areas of the job if they are doing estimates properly and actually makes them realize where they need to make changes. Customer support and training is amazing with this company. Review collected by and hosted on G2.com.

Getting clients to use it to the fullest and not understanding how important it is to do so. Review collected by and hosted on G2.com.

We really appreciate having a program that has continuity in the service provided and the people helping you. We have Quickbooks desktop, which isn't easy to work with in newer programs. The team at Knowify gave us a way to work around connectivity issues on our end and holding our hand through the entire set up. They continue to be there whenever we have an issue or need assistance. This program has reduced the amount of duplication in our company. We use this program daily to order and schedule. It has made a large difference in our company and has been easy to teach new employees to use. Review collected by and hosted on G2.com.

The only downside for us is the time clock. We can't use it since our crews use one device to clock in and we don't have the foreman correct time. We prefer to have it done in the office. Review collected by and hosted on G2.com.

I like the fact that, when needed, I can get things forwarded to the development team for review and we get to see them incorporated. Review collected by and hosted on G2.com.

I guess just a few things here and there within the app that need to be "cohesive". Like Submittals. They need work.

Some features are a little too "spread out". IE: Instead of having to click the job then click which tab you want at the top, make buttons, for each job shown in the "Manage Contract Jobs" list, where we can click and go directly to whatever tab we want for that job: Activity, Reports, etc. There are a couple of links there right now for Plan & track and "Contracts and change orders"...but why not have links for all tabs there. I guess, just make the interface a little more cohesive. Just keep tweaking the UI.

How about, instead of having to go into the job, then into Job Log...make a quick link to the job log, for each job, right in the Manage Contract Jobs list. This way people are more prone to use the job log for notes, etc. Review collected by and hosted on G2.com.