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Knack Reviews & Product Details

MB
Marketing Manager
Small-Business(50 or fewer emp.)
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Knack Overview

What is Knack?

Knack has been a pioneer in the No Code space for over a decade with over 5000 customers from SMBs to the largest Enterprises in the Fortune 500. Knack empowers everyday innovators to easily overcome critical business challenges. By leveraging Knack’s intuitive no-code platform and expert builder network, teams can quickly build custom applications that collect and manage data, automate processes and move workflows online. This saves you time as business builders can create and modify workflows and are empowered to solve their own challenges. Knack helps solve a variety of functional use cases such as customer and vendor portals, custom CRM and Project Management apps, LMS systems, invoicing and contracts management, logistics and supply chain, airline scheduling, member directories and volunteer management, real estate and tenant management, Healthcare (HIPAA), apps for State and Local government communications, and more. Knack helps non-programmers easily build beautiful, data-driven web apps. Data can be imported from spreadsheets and converted to an online database. Tools like search, forms, and tables are used to build web apps that work with the data. We offer special editions for Healthcare (HIPAA), Government (GovCloud), and SOC2 compliance. Apps can be published to any site and adapt to the surrounding design. Multiple versions can be published to different sites and for different audiences. Developers can extend these apps with a RESTful API, custom CSS, and JS event handlers.

Knack Details
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Knack Community
Languages Supported
English
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Product Description

Knack enables anyone to build simple web apps and online databases. You can import data from spreadsheets or define it from scratch, and then build interfaces to display and manage that data using elements like forms, tables, and search. Apps can be easily embedded into any website and then further styled or manipulated via jQuery.

How do you position yourself against your competitors?

Knack apps are more powerful than spreadsheet-based no-code tools. That's because they leverage the strength of fully relational databases, allowing you to easily connect data objects. (Like customers with multiple orders).

Knack thinks ahead and does the work for you. When creating a data object, Knack asks how you plan to use it, and can build relevant forms and display pages automatically.

Knack doesn't nickle-and-dime our customers with pricey add-ons. We don't charge on a per-user basis, which makes building apps for larger user bases much more cost-effective.

Knack has been helping the world build no-code apps since 2013, and is trusted by over 4000 companies.


Seller Details
Seller
Knack
Year Founded
2010
HQ Location
New York, NY
Twitter
@knackhq
1,948 Twitter followers
LinkedIn® Page
www.linkedin.com
90 employees on LinkedIn®
Description

Our goal is to make it easy to do amazing things with your data. Knack combines a powerful online database with simple tools like forms, searches, and calendars so you can build custom apps with no coding required. We take care of all the hard stuff like hosting, security, and reliability so you can focus on what's important: your data.


John C.
JC
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Recent Knack Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Ten Year Knack user"
I have used Knack to write two relatively complex database solutions. While I had to get used to some non-standard database terms (e.g. connection...
Ken F.
KF
Ken F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Powerful, flexible database plug-in to our Squarespace website."
I needed a flexible database to plug into our Squarespace website. I selected Knack after reviewing a couple of other options and Knack was the bes...
RC
Robert C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent software for building own database apps"
I'm not a programmer by any means, but I find Knack pretty straightforward to use. Lots of help available on the internet if you get stuck. In part...
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Knack Media

Knack Demo - Custom CRM
Build a Custom CRM to manage your team and customers throughout the entire relationship timeline. Get started with our template here: https://www.knack.com/templates/custom-crm/
Knack Demo - Inventory Manager
Build an inventory manager that allows you to track current inventory levels for your products. Current inventory is updated by tracking incoming shipments and outgoing orders. Order alerts are triggered when inventory levels fall below custom-defined minimum levels. Get started with our templ...
Knack Demo - Project Management
Build a project management system to track projects, including milestones, tasks, hours, costs, and more. Get started with our template here: https://www.knack.com/templates/project-management/
Knack Demo - Event Calendar
This calendar can be embedded right into your website. Events can be filtered, categorized, and color-coded. The community submits their own events for approval. Get started with our template here: https://www.knack.com/templates/event-calendar/
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Have you used Knack before?
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Video Reviews

101 out of 102 Total Reviews for Knack

4.3 out of 5
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101 out of 102 Total Reviews for Knack
4.3 out of 5
101 out of 102 Total Reviews for Knack
4.3 out of 5

Knack Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for KnackQuestion

Time to Implement
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48+ months
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Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
(Original )Information
What do you like best about Knack?

I have used Knack to write two relatively complex database solutions. While I had to get used to some non-standard database terms (e.g. connection vs. join), I found it extremely easy to learn and use. The best thing about Knack is the support. Except for a brief span a couple of years ago, their responsiveness and helpfulness has been superb. Review collected by and hosted on G2.com.

What do you dislike about Knack?

Knack does not have any developer tools that let you create a workable testbed and transfer code to the live app.

There is no way to filter or search for a particular page in Builder which is a problem when your app has over 100 pages. Likewise it does not let you group your pages easily or categorize them (e.g. Active, Retired, Pending, etc.). Review collected by and hosted on G2.com.

What problems is Knack solving and how is that benefiting you?

Knack has provided a platform for our very complex use case as a retirement community tracking resident information, activities, and a Master Calendar. Review collected by and hosted on G2.com.

Stephen C.
SC
Web Developer / Business Analyst
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Knack?

- Knack covers most use cases my clients throw at me

- Great native features for building a database, and laying out a user-friendly front-end

- Flexible with the use of it's JavaScript/CSS editor

- Easy to use API/webhooks for integrating with external applications

- Knack team are friendly, responsive, and include partners/customers in their decision-making

- A great network of fellow experts and forum for all users Review collected by and hosted on G2.com.

What do you dislike about Knack?

- Live app layouts could use better customatisation

- Conditional logic on complex live app forms can be tricky to manouever

- Back-end could be optimised to speed up development process Review collected by and hosted on G2.com.

What problems is Knack solving and how is that benefiting you?

Knack's ability to be tailored to any business workflow helps keep my clients and me happy. Review collected by and hosted on G2.com.

JK
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Knack?

Knack is a fantastic no-code database tool for building business solutions.

It especially comes into it's own when you need to have large groups of users needing varying forms of access. Think Customer portals or HR processes.

The technical infrastructure of the system makes this easy to accomplish - and the licencing model supports this as well (they do not charge per user). Most of my client's systems have large numbers of very infrequent users (one had over 200,000!).

Becuase it is so easy to control what different users can see and interact with, it soon becomes the corner stone of your operation and can replace many seperate systems and spreadsheets in an entirely integrated solution.

Partnered with an Integration/Workflow tool like Make, you can automate your whole business. Review collected by and hosted on G2.com.

What do you dislike about Knack?

Like others have said, I would like to see an improvement to the standard 'look and feel' of a finished Knack app - but this is on the way quite soon.

I would also like more workflow tools built into the product - although you can use Make for this quite simply. Review collected by and hosted on G2.com.

What problems is Knack solving and how is that benefiting you?

I have built many solutions with Knack including:

Recruitment

HR

Absence Management

Timesheet recording

Shift Scheduling

Vehicle Maintenance

A Covid Testing system (booking tests, payment and delivering results)

Drug Dispensing

Partnership Program Compliance

Site bookings for Events

Etc Review collected by and hosted on G2.com.

RL
CEO
Mid-Market(51-1000 emp.)
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Review source: Organic
What do you like best about Knack?

It gives you a means to create an interactive platform for your team to collaborate on without having to learn coding. In my case use it is a secondary software that allows the company to effeciently manage a growing team and address the primary software's short comings for some of the most riskiest aspects of our line of business. With knack, our growth is manageable and there is a degree of team member effeciency that allows us to stay adminstratively lean. Review collected by and hosted on G2.com.

What do you dislike about Knack?

I had to learn by doing as it can be hard to wrap your head around all the interactions and work arounds. From figuritively shaking records to get formulas to work or the dance that you need to perform to pull information from one record to another, there is a way but it is complex to get there. I dislike that I can't park a SaaS on a domain and not have it revert to the knack host. I have told them this feedback multiple times without it being addressed. This kinda matters when trying to resell or not freak your consumer by jumping them to another domain. It also has terms and conditions implications. I ultimately have concluded to learn coding and build it from the ground up. I think knack is good for those who only want to wade in instead of diving into the deep end. I don't regret finding, using and depending on Knack. I just wish it could be the full solution for what I am specifically trying to do, build an EHR SaaS. Review collected by and hosted on G2.com.

What problems is Knack solving and how is that benefiting you?

Knack's use cases are many. We use it as a secondary software for finding contractors of varios qualities and availability. The search feature enables us to have multiple coordinators facilitating this at the same time. It allows for developing HR training modules for new hires. It allows us to download from our primary software, a crappy EHR, and upload data that we can extend off of and actually make usable, interactive and something we can depend on. It also has a task manager aspect to it that you can custom build and receive reminders from easily. Review collected by and hosted on G2.com.

Jonathan T.
JT
charter pilot
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Knack?

Over the current 6 years, I have been a privileged builder of Knack applications for several clients, all of which have value somewhere between instrumental and essential to their organizations.

Knack is especially helpful because it is really not a closed system, but can be core of a grand ecosystem. With Knack you can store and interface with data within, and build algorithms, rules, and all that. But it can also be the nucleus of your task world by ennabling you to automate, interact and transform your workflows and processes.

Knack's commitment to data integrity has produced a characteristic slow-turning ship when it comes to enhancing the product. Yet, this actually bolsers my confidence in the product.

There is a quality network of developers who are always cheerful and helpful to pitch in to help. Review collected by and hosted on G2.com.

What do you dislike about Knack?

Lacks a couple features I that would make data management easier on some days but let's face it - my own lack of omniscience is often at fault for not building right in the first place and wasting time on tweaks. On a few superficials, i wish Knack could look better on the UI but that is in works. It is often wished that the UI were as robust as the back end to update records. Review collected by and hosted on G2.com.

What problems is Knack solving and how is that benefiting you?

Unifying the efforts and workflow of many people regardless of location. Automating tasks that would take many hours a month. Generating and sending reports on a button click . Storing massive amounts of data and making it look simple. Review collected by and hosted on G2.com.

Kelly M.
KM
Director of Marketing
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Organic
What do you like best about Knack?

It's just so damn easy to create custom applications that work the way I want them to. Started using it about 10 years ago when I ran operations for a start-up marketing agency and has carried into managing my current marketing, ecommerce and inside sales teams. I love the ability for anyone in the organization to access the apps created. When my wife started her event management company a few years back, I got a separate license to build out all the contracts, invoicing and expense managment aspects. I even created an app to manage the maintenance schedules and records for our RV and other vehicles. And mind you, I'm a marketing guy, not an IT guy. Now I will admit to having a high geek factor and a lot of experience with relational databases, but it's still super intuitive when you get your mind wrapped around the construct. The support has also been consistently top notch. I use the chat feature and someone is back in touch quickly. They also follow-up on things like known bugs that take a while to fix. If Knack went away, I'd probably just retire! Review collected by and hosted on G2.com.

What do you dislike about Knack?

I do wish it had more robust visualizations. Pretty much just bar, pie and line charts plus a pivot table. Certainly helpful, but a little more would be nice. The speed has gotten much better, but still have to clear my cache regularly to keep from getting the spinning Knack symbol. Review collected by and hosted on G2.com.

What problems is Knack solving and how is that benefiting you?

From managing campaigns, expenses and team status reports to contracts, triggering automation campaigns and managing maintenance records on my vehicles. I hate doing repetitive things so it allows me to automate and connect various datasets in a way that make me much more efficient. Review collected by and hosted on G2.com.

RC
IT Consultant
Small-Business(50 or fewer emp.)
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Review source: Organic
What do you like best about Knack?

I'm not a programmer by any means, but I find Knack pretty straightforward to use. Lots of help available on the internet if you get stuck. In particular I like the templates, which I've found pretty straightforward to alter for my own use. Review collected by and hosted on G2.com.

What do you dislike about Knack?

The one thing that would be really useful, would be an Android App that could be used offline. I'm fairly often at client locations without Internet connection, and an offline app would really help. Review collected by and hosted on G2.com.

What problems is Knack solving and how is that benefiting you?

I've built my own client record database, where I can store all my client info, including equipment inventory. This also allws clients to access the information. Review collected by and hosted on G2.com.

Guy R.
GR
Director
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Knack?

The logic is intuitive. Configuring the software to do what we need is possible 95% of the time, age for the trickier bits there is a community of awesome power users who share code to plug in. Review collected by and hosted on G2.com.

What do you dislike about Knack?

I have been using knack for over 10 years. I honestly can't think of a dislike. There are things that I cannot do, but they fail into the category of my planning skills, or not being realistic. Review collected by and hosted on G2.com.

What problems is Knack solving and how is that benefiting you?

We use knack all the way from embedded form on our website collecting new leads, to follow up and quote, to carrying out sold installations including commissioning app for onsite technician, to job close off and invoicing, warranty management, service and repair management, project management, and customer portals. Review collected by and hosted on G2.com.

Ken F.
KF
Host, Courageous Conversations about our Schools Podcast
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Knack?

I needed a flexible database to plug into our Squarespace website. I selected Knack after reviewing a couple of other options and Knack was the best and most affordable fit. Each time I thought I might need technical support for the data import and design tasks I was able to solve the problems myself. Review collected by and hosted on G2.com.

What do you dislike about Knack?

Very little but I would like to see a feature added that would allow me to limit the fields a user can select in filtering data. I hear that feature may be in the works. Review collected by and hosted on G2.com.

What problems is Knack solving and how is that benefiting you?

Adding a database component to our website. Review collected by and hosted on G2.com.

Jeremy N.
JN
President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Knack?

It's super easy to build and modify an app! Review collected by and hosted on G2.com.

What do you dislike about Knack?

Knack is built on a painfully slow platform that lacks data integrity. Over 10 years on the platform, we've seen little to no progress on this front. Support has gone downhill over the years as well. Knack is great for small projects, but if you want something that will scale even a little, look elsewhere! Review collected by and hosted on G2.com.

What problems is Knack solving and how is that benefiting you?

Rapid Application Development Review collected by and hosted on G2.com.