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GoTo Meeting Reviews & Product Details

HP
EDI Project and Product Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()

GoTo Meeting Overview

What is GoTo Meeting?

An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. Get a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. Nothing can match the momentum of your team or business when it’s fueled by an award-winning collaboration solution, the Meeting solution from GoTo Connect pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device.

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GoTo Meeting Details
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Product Description

Millions of businesses trust GoTo Meeting for reliable, professional online meetings and on-the-go collaboration. Gain momentum with an award-winning solution that works instantly on any device.


Seller Details
Seller
GoTo
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,230 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®
Description

GoTo makes IT and business communications easy so its customers can do what matters most. The GoTo portfolio, which includes GoTo Connect UCaaS and CCaaS solutions, as well as LogMeIn Resolve, and LogMeIn Rescue, helps securely connect and support businesses to what’s most important: their teams and customers.


TN
Overview Provided by:
Head of Customer Advocacy

GoTo Meeting Integrations

(6)
Integration information sourced from real user reviews.

Recent GoTo Meeting Reviews

MM
Mark M.Small-Business (50 or fewer emp.)
4.5 out of 5
""Go To" is my Go To"
Simple to use meeting platform that allows for ease of use no matter who the meeting is scheduled with. Never have down-time, glitches, or stutter...
AS
Abhishek S.Mid-Market (51-1000 emp.)
4.5 out of 5
"I've used this GOTO meeting for daily bases"
The best thing about GoTO meeting is we can join more people so, it's relay best to use this softwarer and It's easy to use beacuse we can download...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Not a bad program"
The interface is very user friendly, very little connection issues if any.

GoTo Meeting Media

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Have you used GoTo Meeting before?
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Video Reviews

13,371 GoTo Meeting Reviews

4.2 out of 5
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13,371 GoTo Meeting Reviews
4.2 out of 5
13,371 GoTo Meeting Reviews
4.2 out of 5

GoTo Meeting Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
RA
Web Developer
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about GoTo Meeting?

My team and I learned the hard way that virtual meetings were a complete disaster a few years ago during the pandemic. Some of the tools we tested were cut again and again, others were so intricate that it seemed like a computer science degree was needed to handle them and others did not achieve the results we expected. Well, that was until a colleague mentioned GoTo Meeting. I was surprised by the stability of the connection when we first used it. There were no interruptions, delays or frustrating slow motion. Everything was clear: the audio, video and screen sharing feature. Whenever I had to do a presentation or demonstration, screen sharing quickly became one of my favorite features. As incredible as it may seem, all I had to do was show my screen to simplify a really complicated concept. The most important thing is that everything went perfectly. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

It seems a bit outdated compared to other platforms, as the user interface lacks modernity and intuition. Sometimes you may think you’re using a tool from the last decade. Another detail is the quality of the video is decent, but not excellent; for me, it is no problem. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

After a while, we started using GoTo Meeting for all our regular meetings. Internal meetings, off-site meetings and presentations to clients are among the many uses we give it. Thanks to the reliability of the platform, we were able to avoid those embarrassing cases where cuts or technical problems occurred. Since we could now meet when it was convenient for all of us without having to worry about any technical problems, our workflow improved a lot. We found that other solutions offered more attractive features for larger meetings or virtual events. We continue to prefer this tool for our daily needs. It was a brilliant decision that saved our team from certain doom on multiple occasions. Review collected by and hosted on G2.com.

AB
Customer support
Logistics and Supply Chain
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GoTo Meeting?

It is easy to use and self-explanatory. The best way to accommodate what I need in a single app Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

The user interface, which some find less intuitive compared to other platforms. Another challenge can be occasional lag or technical issues during larger meetings, which might disrupt communication. Some users also mention that features like screen sharing or file uploads could be smoother, and the mobile app doesn’t always deliver the same experience as the desktop version. Lastly, the pricing might feel steep for smaller teams who don't utilize all the features. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

GoTo Meeting simplifies remote communication by providing a reliable platform for hosting virtual meetings, which is essential for teams spread across different locations. Its screen sharing and collaboration tools allow for real-time presentations and discussions, making it easier to work on projects as a group without needing to meet in person. Additionally, its integration with calendars helps streamline scheduling, reducing the back-and-forth typically involved in coordinating meetings. These features save time and improve productivity by ensuring everyone stays connected and aligned, no matter where they are. Review collected by and hosted on G2.com.

AS
Software Enginner
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about GoTo Meeting?

The best thing about GoTO meeting is we can join more people so, it's relay best to use this softwarer and It's easy to use beacuse we can download this software and use this nothing is difficult. It's easy to connect with the customer care if you need any help, Also it's easy to join interviews and meetings. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Basic dislike feature is it take a strong connect because it needed more data to load that's why it requires more data that's it. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

It's more benefit to use this in the real time because we are using this in daily basis we connected more people in different cities as well. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GoTo Meeting?

GoTo Meeting is a video conferencing platform, easy to install and designed to facilitate online meetings, webinars, and collaborative sessions. It has high-definition video, screen sharing, meeting recording, and integrations with several tools like Outlook, Google Calendar, Salesforce, etc.

GoTo meeting does not impose time limits on video conferences and allows meetings for extended timelines. The user interface is very intuitive making it easy to setup new meetings and enable users to join easily. GoTo meeting can also be accessed via mobile app, which is user friendly for people on the move.

GoTo meeting is a reliable and suitable video conferencing solution, that also provide comprehensive support 24x7, Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Users will have to weigh their options in selecting if they are looking for paid solutions which may provide more customized options such as meeting transcription. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

I could get my whole team into a meeting even if they were working out of office or on-site.

Screen sharing allows all participants to share their meeting reviews and presentations.

If meetings extend beyond an hour, users are not interrupted as it allows extension of time. Review collected by and hosted on G2.com.

PS
Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about GoTo Meeting?

The video and audio quality are usually solid, even with spotty internet connections. Screen sharing is smooth, and the interface is pretty intuitive, so even the less tech-savvy people in the group can hop on without too much trouble. Also, I like that it doesn’t need everyone to download a separate app – you can just use the browser version if you want to keep things simple. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

However, it does feel a bit… plain. There’s no standout feature that really differentiates it from competitors like Zoom or Teams, especially now that everyone is jumping on the virtual meeting bandwagon. The chat feature is basic, and while it works, it could definitely benefit from better emojis or reactions to make things feel less stiff. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

Screen sharing is smooth, and the interface is pretty intuitive, so even the less tech-savvy people in the group can hop on without too much trouble. Review collected by and hosted on G2.com.

MP
Director of Operations
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about GoTo Meeting?

You can show your product online and have an interactive discussion during the demo and can do either one on one or one with a small group or a small group with a small group. One of the features we like best is you can switch the screen so you can see the other person's computer and let them drive and you can see exactly what they are doing and direct them accordingly Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Too many times, the person has a difficult time signing in. It is not intuitive on the other end. Review collected by and hosted on G2.com.

Recommendations to others considering GoTo Meeting:

Easy tool to use. Customers are willing to use it and are often glad we have it to offer. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

Demo our product to prospects or educating customers on how to use our products or doing support to see what is wrong between the user and the application. Review collected by and hosted on G2.com.

SH
Cyber Security Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about GoTo Meeting?

GoTo Meeting is its reliable audio and video quality ensuring clear communication and a smooth virtual experience Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

its high pricing an it can be on the higher side compared to other video conferencing tool Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

video conferencing with excellent audio screen sharing integrations and strong security Review collected by and hosted on G2.com.

HK
Senior Planning Engineer
Civil Engineering
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GoTo Meeting?

GoTo Meeting is the best in terms of sound and image quality, live broadcast in real time. I love the ease of organizing meetings and sending invitations and attachments via secure digital links. Accepting the invitation is direct, which makes it easy for invitees to participate effectively. Distributing roles during virtual meetings is easy, as the microphone can be turned off and transferred to another participant easily. I love sharing presentations that help provide a smooth explanation to participants. The documentation capabilities are great and useful in documenting what was agreed upon during the meeting. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

No difficulties at all with GoTo Meeting. The smooth participation enhanced the value of our meetings or while working remotely. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

GoTo Meeting made participating in virtual meetings more fun and useful. Its noise isolation and real-time participation capabilities enabled us to complete many tasks efficiently. Review collected by and hosted on G2.com.

HA
Infraestructure Analyst
Computer Networking
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GoTo Meeting?

The remote connection method inspires confidence in customers and gives them a sense of control. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

The device limits on GoTo Connect plans are low, in my opinion. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

Sorry but I didn't use GoTo for meetings since we use Teams for that. Review collected by and hosted on G2.com.

DH
Client Success Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GoTo Meeting?

I love that I can customize the meeting link with something related to the people I am meeting with. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Not everyone is familiar with this platform and have a hard time figuring out simple tasks like screen sharing. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

With the addition of Remote Control this platform works great for our companies needs. We utilize the reusable rooms for weekly staff meetings and other inner office needs. We have links to schedule with us for clients and it works well. Review collected by and hosted on G2.com.