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Google Workspace Reviews & Product Details

AW
Engineering Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Google Workspace?

Aside from a decent mail and calendar product, docs, sheets and slides are great cloud tools for collaborating. You can comment, share, track changes, and view versions for docs and slides. There are many templates available for slides available for free on the web. And sheets is just as capable as Excel, if a little clunky. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

The one product I use a lot but wish it was a bit more intuitive is Sheets. It definitely performs okay and has the same functionality as Excel, but there are some things in the functions I wish were more intuitive. Errors are really hard to debug sometimes. Review collected by and hosted on G2.com.

What problems is Google Workspace solving and how is that benefiting you?

Everything is in the same suite and attached to your gmail. Storage is pretty cheap so you don't have to worry about paying too much. I use it for resume creation/update, finances, etc. for home and for work for writing collaborative, templateable slide decks or documents. Review collected by and hosted on G2.com.

Google Workspace Overview

What is Google Workspace?

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace.

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Google Workspace Details
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Product Description

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for all the ways that we work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, shared Calendars, and many more.


Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,679,523 Twitter followers
LinkedIn® Page
www.linkedin.com
301,875 employees on LinkedIn®
Ownership
NASDAQ:GOOG
Phone
+1 (650) 253-0000
Total Revenue (USD mm)
$182,527
Description

Organize the world’s information and make it universally accessible and useful.


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Overview Provided by:

Recent Google Workspace Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Google tools at one place"
If you are into Google tools and feel comfortable around them then this is like home. The workflow and app integration is smooth and makes you more...
GR
Gordon R.Small-Business (50 or fewer emp.)
4.0 out of 5
"New to Google workspace but working well to date"
The ability to quickly share documents or photos with colleagues
SG
Shayna G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Google Workspace for Everything"
Variety of tools and variety of integrations.

Google Workspace Media

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42,818 out of 42,819 Total Reviews for Google Workspace

4.6 out of 5
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42,818 out of 42,819 Total Reviews for Google Workspace
4.6 out of 5
42,818 out of 42,819 Total Reviews for Google Workspace
4.6 out of 5

Google Workspace Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Google WorkspaceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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TT
Artificial intelligence Engineer | AI &amp; ML
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud?

There are many things that i like about Google cloud. It provides powerful AI tools and applications like vertex AI which is bit popular, and it provides a large network of data centers also. I find google cloud a bit cost effective compared to AWS and Azure.It is also good in security and privacy as in provides encryption.The user friendly interface makes the google cloud easy to use.Implementing is also not so difficult.I use this cloud platform regulary to track the usage and analyse it. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud?

The things I dont like about google cloud and feel it as a downside is, Trying to integrate any third part application or software to is very difficult and sometimes not possible and even though it is cost effective the pricing model is very complex ,so that it will be very difficult to estimate the price.I also feel it has less resources and not so good customer support compared to other cloud providers like AWS and Azure. Review collected by and hosted on G2.com.

What problems is Google Cloud solving and how is that benefiting you?

As I am an AI engineer I deal with finetuning and training the LLM models which requires a higher GPUs which is not available in our systems. So Google cloud helps in providing a Virtual Machine with the required GPUs in a comparatively less cost compared to other cloud platforms, I also make use of the vertex AI provided by it which is very useful for me. Review collected by and hosted on G2.com.

RR
Student
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Google Workspace?

It is very easy to use and google workspace consists apps like Gmail,Docs,Sheets,Slides,Meet etc. which require minimal learning curve and easy navigation for tasks like editing documents,creating ppts etc.Quick setup process for businesses and individual. 24/7 support available by chat,email,phone also.I will use frequently in my day to day taks.We can easily integrate any 3rd party apps like zoom,salesforce etc into google workspace. The Workspace itself is enough it has cloud services to store data and it is very secure and google uses high secure protocols. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

Offline mode use is not that great. It is sometimes cumbersome to manage very large files(especially with drive).Sometimes it is very hard to find some features which are hidden.Free storage limit is 15 gb only. Limited Customization in sheets,docs .gmail doesn't have end to end encryption. For small companies pricing seems a bit high. Review collected by and hosted on G2.com.

What problems is Google Workspace solving and how is that benefiting you?

Google workspace allows me to collaborate easily with my team and personally for me in real time on documents,spreadsheets and presentations.i use google drive to store all my documents in the cloud securely. I use calendar for task management which helps me in being productive.I can use it from anywhere in the world.I use gmail,meet for scheduling meetings and i have a good experience with it. There are many apps which google providng like docs,sheets,slides which I use to make documents. Review collected by and hosted on G2.com.

AS
Customer Success Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud?

What I like best about Google Cloud is its scalability, reliability, and integration with other Google services. It do provide powerful tools for data analytics, machine learning, and compute services. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud?

For beginner the pricing can plays a vital role. So can more genuine. Review collected by and hosted on G2.com.

What problems is Google Cloud solving and how is that benefiting you?

Google Cloud helps us in multiple ways. We use Google Maps API for location-based features in our app, which is super reliable and easy to integrate. Cloud Storage handles all our media files and backups without us worrying about space or speed. Google Workspace keeps our team synced with tools like Gmail, Drive, and Meet—especially helpful for remote collaboration. And the Google Marketing Platform gives us great insights for running and optimizing campaigns. Having all of this under one ecosystem just makes things simpler and more efficient. Review collected by and hosted on G2.com.

ID
Freelance Content Writer/Marketer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
ST
Associate Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
Products used within Google Cloud: Google Workspace
What do you like best about Google Cloud?

When paired with AI, analytics, and rapid networking, Google Cloud stands out for its efficiency with heavy workloads. Additionally, it operates with high functionality, good scalability, and offer great flexibility when using Kubernetes. It might require some habitual adjustments, but it's a great tool for engineers because it's very reliable. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud?

Google Cloud might be difficult to compreh comprehend to a new user. Some features seem a bit advanced and the navigation can be tricky at times. Also, unlike other cloud services, there are limited available third-party applications, and customer support can prove to be expensive. Overall, it is a bit of a hassle getting adjusted to, but fantastic after doing so. Review collected by and hosted on G2.com.

What problems is Google Cloud solving and how is that benefiting you?

Google Cloud’s BigQuery makes handling huge amounts of data super easy. Instead of worrying about slow databases, I can run complex searches in seconds and focus on improving my app. It saves time, effort, and makes data analysis much smoother. Review collected by and hosted on G2.com.

AE
Assistant Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Google Workspace?

The many suites it offers: email, document collaboration, document storage and management, etc. It covers all we need in an modern office environment. It is very is easy to use, and even easier to manage as admin. We rely on the services for our daily tasks. We use Zoom as well, and integration with it is easy. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

The email spam filtering can be too powerful at times that our staff needs change our work style to comply with it. Review collected by and hosted on G2.com.

What problems is Google Workspace solving and how is that benefiting you?

We used to have many system in silos, doing different other things. As such managing everything was a big hassle from admin side. But with Google Workspace suites, it is now a breeze with all the services offered, addresses all our office working needs. Review collected by and hosted on G2.com.

ND
Estudante
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
(Original )Information
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Google Workspace?

Google Workspace is amazing. The number of applications it offers greatly facilitates professional daily life. I use some of the resources available on the platform almost every workday, whether it's email, chat, Drive, Calendar, or others. The integration is quite simple and smooth, and once it happens, it's easy to implement in different parts of the routine. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

At the customer support point, it can sometimes be difficult to find the right communication channel to resolve the issue with one of the specific Workspace products. In this regard, user guidance could be clearer. Review collected by and hosted on G2.com.

What problems is Google Workspace solving and how is that benefiting you?

Google Workspace helps me in various stages of my professional and academic daily life through the different products it offers, such as email, chat, Drive, Calendar, and more. Review collected by and hosted on G2.com.

HH
Incremental Development
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Google Workspace?

I really like this tool because it allows collaboration between team members that I am working with them on common projects, It's really productive and saving us a lot of time. I can edit the sharing document at the same time of my colleagues

Super easy tool to share and work simultaniously on projects Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

I can say security issues as sensitive data may be vulnerable but in general I really like this tool. There is lot of features! But it's just need time to learn Review collected by and hosted on G2.com.

What problems is Google Workspace solving and how is that benefiting you?

It really helping me to Manage my calendar meetings and work with my team in a collaborative mode and I use it in office suits. Also, it helped me solve stockage issues because I put my documents directly in drive and it is so useful especially that my colleagues can access anytime once shared in common working drive Review collected by and hosted on G2.com.

CM
Government photography contractor
Photography
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Google Workspace?

I've been using google workspace for 5+ years now and it has been everything I wanted plus more. My business has expanded because of workspace and will continue to grow because of the professionalism associated with Google Workspace. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

Not being able to speak with customer support when I have a problem. I don't run into too many problems often but when I do, it's major and theres really no one there to help. Other than that nothing else comes to mind. Review collected by and hosted on G2.com.

What problems is Google Workspace solving and how is that benefiting you?

Google workspace is helping me solve professional issues such as meetings, calendar, emailing, document creation and so much more. Without it, I would be using several different programs, but now everything is in one central location. Allowing me to stay focused, on task, and organized. Review collected by and hosted on G2.com.

HS
Senior Business Analyst
Leisure, Travel & Tourism
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Google Workspace?

The best about this product is integration that I would say, otherwise one product alone does not do good, you need to have all Google products all in one place in order to get the full efficiency. And, as I wrote on the subject, it gets better with every update, every support, every addition, and every adaptation. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

Customisation would be the only big con for Google Workspace, it is literally impossible to customise them for your needs. And, for the first time users, it may not be easy to adapt. Review collected by and hosted on G2.com.

What problems is Google Workspace solving and how is that benefiting you?

With the help of the support from Google, we adapted a change however another change had been made before we started using this Google Workspace. If I want to elaborate, I can say it helped save us time by integration between apps streamlines workflows which reduces the need to switch between (multiple) platforms, in addition it has the AI add-on, the Gemini, and it helps automating tasks such as providing data, in terms of reporting it as well as centralizing. Plus side, the big benefit would be, if we were to use it a very long time, it would have helped us to scale to meet the needs of growing our business which makes this product one of a kind. Review collected by and hosted on G2.com.