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Frame.io Reviews & Product Details

BS
Mid-Market(51-1000 emp.)
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Frame.io Overview

What is Frame.io?

Video review and collaboration, solved. Privately upload, review, and share video with your entire team, anywhere in the world. Instead of endless email threads, Frame.io provides time-stamped comments and on-screen annotations that import directly into your editing software. Deeply integrated with your creative tools, and with an Apple-Design-Award-winning iPhone app, Frame.io provides workflows that video teams actually love. More than 400,000 pros already collaborate with Frame.io.

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Frame.io Details
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Product Description

Privately upload, review, and share media with your entire team, anywhere in the world.


Seller Details
Seller
Adobe
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
975,649 Twitter followers
LinkedIn® Page
www.linkedin.com
42,285 employees on LinkedIn®
Ownership
NASDAQ:ADBE
Phone
+1 (888) 649-2990
Total Revenue (USD mm)
$19,410
Description

Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences.


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Recent Frame.io Reviews

BS
Ben S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Our Solution for Content Review"
The best aspect of Frame.io has to be the interface. The client experience when reviewing video and photo content from us is really important and F...
RM
Ryan M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Frame.io is a Life Saver"
Frame.io has helped us consolidate notes, receive feedback accurately, and be more organized. Such a simple UI and takes seconds to explain to peop...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Gets the job done for remote video editing"
Frame makes it incredibly easy and simple to leave note reviews. No need to keep track of time codes when the platform manages it all for you.

Frame.io Media

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Video Reviews

71 Frame.io Reviews

4.6 out of 5
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71 Frame.io Reviews
4.6 out of 5
71 Frame.io Reviews
4.6 out of 5

Frame.io Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
BS
Commercial Director & Editor
Marketing and Advertising
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Frame.io?

The best aspect of Frame.io has to be the interface. The client experience when reviewing video and photo content from us is really important and Frame.io helps us put our best foot forward. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

The folder hierarchy and structure can be a bit confusing across multiple users. We're still working through the best way to organize our own internal structure. This has no effect on clients reviewing material though so it's not a huge concern. Review collected by and hosted on G2.com.

What problems is Frame.io solving and how is that benefiting you?

Our problem is how to best send out video content for review to our clients that's easy to navigate and looks professional. Frame.io solves this with a fantastic interface that makes reviewing the material, adding notes, marking approval, and ultimately easily downloading the approved file a breeze. Review collected by and hosted on G2.com.

RM
Senior Video Editor
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Frame.io?

Frame.io has helped us consolidate notes, receive feedback accurately, and be more organized. Such a simple UI and takes seconds to explain to people who are unfamiliar with it. Their Transfer app makes uploads and downloads fast and easy. I use it every day! Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

I'd like a way to have project shortcuts, like Finder/File Explorer has a way to pin your current projects. Review collected by and hosted on G2.com.

What problems is Frame.io solving and how is that benefiting you?

Versioning is super simple and allows for side-by-side comparison. Helps us stay organized with links and folders. The transfer app allows for faster uplod and downloads. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Frame.io?

I love being able to send reviewers, clients, proofers, and teammates a quick and easy way to give feedback on a video. The system makes it so easy for all parties involved to collaborate and stay organized with comments, edits, and feedback. For editors, Frame.io has been a game changer in knowing exactly what changes to make. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

I wish Frame.io had the ability to just as easily leave comments on PDFs, website comps, and other file types. I also wish they had more pricing plans with fewer features. I love all of the features they offer but I usually don't need as many as they offer. Review collected by and hosted on G2.com.

What problems is Frame.io solving and how is that benefiting you?

Frame.io has allowed me to send videos to anyone in and outside of our team and organization to quickly and easily gather feedback. Instead of a bunch of comments in various emails it is all locked to timecode. Also it let's multiple reviewers to comment back and forth to come to an agreement on a change Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Frame.io?

Frame makes it incredibly easy and simple to leave note reviews. No need to keep track of time codes when the platform manages it all for you. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

It will not ever keep me logged in no matter what, which does get frustrating. Review collected by and hosted on G2.com.

What problems is Frame.io solving and how is that benefiting you?

I need to leave notes for editors without being in the same room as them. Frame allows me to do that with ease. Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Frame.io?

The plugin for FCPX is super convenient and makes for a quick back and forth review process, especially when the video versions stack. This allows the same link to show the updated video without requiring access at the web interface to send a link. The interface is clean and straightforward for client reviews with no experience on the platform. The customer support whenever I've noticed a small bug pop up has been great. They are super responsive and always follow up with an answer or note potential features. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

I feel like 4k playback when skipping around in the video is kind of buggy. I'd like to see the option to add clients into the review process without paying for a user. Basically someone that is registered to a project or folder and can login or receive notifications of new videos. They don't need to have upload ability or anything else.

EDIT: The software seems to have become more and more bug ridden over the past year. The easy solution is to blame Adobe. The software will log me out way to often and usually I don't know I've been logged out until the export finishes and stalls on uploading. I've gone through cycles trying to login where it won't authenticate. The solution seems to be to fully quit the program and start it all over again with a fresh login, but it's becoming borderline annoying. The issues are challenging to troubleshoot. Review collected by and hosted on G2.com.

Recommendations to others considering Frame.io:

Try out the free account, install the plugin and go through the process. It should be relatively quick to see the convenience of the platform. Review collected by and hosted on G2.com.

What problems is Frame.io solving and how is that benefiting you?

Frame.io drastically improved a couple of issues we were having with our organization. First, it eliminated people taking rough versions of videos that we had uploaded to our cloud storage to share and using them. It seemed like inevitably over a year; someone would take a version that wasn't truly final and use it. Now all work-in-progress videos reside on frame and only final versions get stored in our cloud storage. The other thing it helped simplify was the review process. So often, we would get remarks about taking out a clip or clips and not know which clip they were referring to in the comment. Now, those comments are attached directly to the clip, eliminating confusion and reducing the number of edits. Clients seem to also like the review process and there haven't been any complaints. Review collected by and hosted on G2.com.

BC
Senior Video Editor & Cinematographer
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Frame.io?

I really enjoy the timecoding feature, and the option to manually draw on the image, to point out exactly what the comment is referring to. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

I dislike how buggy the stacking versions feature can be at times. I hope to see this optimized in the future. Review collected by and hosted on G2.com.

What problems is Frame.io solving and how is that benefiting you?

Our clients commission us to make the videos they need, and in turn, we put them on Frame.io so they can evaluate them and leave feedback until they're satisified. Review collected by and hosted on G2.com.

DS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Frame.io?

The easy-to-use interface, and flexibility in adopting various post workflows has been a game changer for us at Real Video Production Co. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

It's unclear sometimes what is client-facing, and what is private. Perhaps a "client view" button could be helpful. Review collected by and hosted on G2.com.

What problems is Frame.io solving and how is that benefiting you?

Frame.io is a video review platform on the surface, which is easy for clients to use, and helpful for us in consolidating notes.

It is also an incredible remote workflow tool and delivery platform as well. Review collected by and hosted on G2.com.

Verified User in Political Organization
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Frame.io?

I recently started using Frame.io for my video editing projects, and I have to say, it has completely changed the way I collaborate with my team and clients. The interface is clean and intuitive, making it easy for me to share my work and gather feedback from my collaborators. The ability to leave comments and annotations directly on the video timeline is a game-changer, as it allows me to clearly communicate my thoughts and ideas to my team. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

Stacking videos can sometimes be a pain when there's an issue. Review collected by and hosted on G2.com.

What problems is Frame.io solving and how is that benefiting you?

One of the things I love most about Frame.io is the integration with Adobe Creative Cloud. As an Adobe user, it's great to be able to access my Frame.io projects directly from within my Adobe applications. This makes it easy for me to seamlessly move back and forth between my video editing software and Frame.io. Review collected by and hosted on G2.com.

JA
Senior Design Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Frame.io?

What I like best with Frame.io is that it is easy to be shared to stakeholders for their comments. They don't need to log in to leave comments in a specific timeframe. You can also import the comments directly to Premiere Pro. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

Things that they can improve on is the interface of the dashboard. I'm having a hard time navigating some previous projects. And if they could put a "close comments" option so stakeholders can stop commenting while I'm in the middle of editing the file.

Also, hope they can improve the uploading duration. I think this is just my internet problem, but hope they can compress the videos while uploading so it won't take up much space. What I also dislike with the tool is that the free version's got a small limit.

I'm still continuously learning to use it, but overall, it's okay. Review collected by and hosted on G2.com.

Recommendations to others considering Frame.io:

When using Frame.io, it is best that you edit your videos using Premiere Pro since they are affiliated. Review collected by and hosted on G2.com.

What problems is Frame.io solving and how is that benefiting you?

It is an efficient tool for marking up videos. Instead of us listing down the timestamps in a Word file, we can pinpoint the exact part that needs to be edited. Also as mentioned earlier, clients can use it without logging in. They just need the link provided and they can mark it up away. Review collected by and hosted on G2.com.

CW
Marketing Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Frame.io?

Frame.oo has been so helpful to bridge the gap between our video team, marketing, and agents. My favorite thing is that when you leave a comment it has a time stamp - life changing Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

The only thing I don't like is after you approve the video, you can't change the stage to posted. If there was that option we would be able to track a little better Review collected by and hosted on G2.com.

What problems is Frame.io solving and how is that benefiting you?

Frame.io is solving communication between departments and the storage and upload speeds are much better for our team of va's in the phillipines. Time is money and frame.io is worth every dollar Review collected by and hosted on G2.com.