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ChatHQ Reviews & Product Details

Piyush G.
PG
Programmer Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review

ChatHQ Overview

What is ChatHQ?

ChatHQ helps Digital Marketing Agencies and SaaS Startups generate more customers, skyrocket customer satisfaction, and simplify customer support with dynamic engagement technology!

ChatHQ Details
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ChatHQ Community
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Product Description

ChatHQ is a revolutionary app that promotes better business communication processes through live chat, team communication and more.


Seller Details
Seller
ChatHQ
Year Founded
2021
HQ Location
Miami, US
Twitter
@ChatHQ_io
19 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®

AK
Overview Provided by:

Recent ChatHQ Reviews

Dheeraj D.
DD
Dheeraj D.Enterprise (> 1000 emp.)
3.5 out of 5
"It is a nice experience working with ChatHQ"
It has nice user experience It help team members to communicate easily. It is really good for businesses. Its performance is faster. This is rea...
AB
Adriano B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Seamless Communication Boost!"
ChatHQ has revolutionized our customer support game. The AI-powered responses are remarkably accurate and swift, ensuring our customers get the hel...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"waste of time and money"
Nothing. There was nothing much to like. I did enjoy speaking to the founder and wish him the best, but this service was not fit for prime time.
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ChatHQ Media

ChatHQ Demo - Generate More Leads, Appointments, and Sales!
Significantly boost lead generation and conversion rates on websites and sales funnels using Dynamic Behavior Targeting™, Conversion Tools™, and Smart Popups™ Continuously Engage with website visitors when & where they are most likey to convert into customers. Build Personalized Experie...
ChatHQ Demo - Provide World-Class Customer Support
ChatHQ optimizes your customer support on your website or software application by streamlining operations to make life easier for you and your customers. Collect Support Inquiries with forms & surveys that integrate directly with your favorite software solutions like HighLevel. Support ...
ChatHQ Demo - Reduce Churn and Increase Customer Satisfaction
ChatHQ is designed to turn your customer interactions into lasting relationships, ensuring your customers feel valued and understood from their first visit and beyond. Target User Behavior to offer tailor-made solutions, advice, and support, making each customer feel uniquely valued. Provid...
ChatHQ Demo - Target Prospects and Customers with Smart Popups
Unleash the power of personalization with Smart Popups™. Customize the user experience by tailoring interactions based on the page they're visiting, whether they're a new or returning user, or even the time of day! Start targeting your visitors strategically and watch your conversion rates soar! 🚀
ChatHQ Demo - Install ChatHQ on ANY Websites
Drive More Leads by enhancing visitor engagement through personalized interactions and customizable lead capture tools. Enhance Product Education by providing instant access to an AI-powered knowledge base and robust video libraries on your website. Optimize Your Sales Process by leveraging...
ChatHQ Demo - Install ChatHQ in ANY Software App
Optimize Customer Support by integrating Advanced Livechat and other support tools to ensure efficient and personalized user assistance. Boost Customer Satisfaction by delivering personalized engagement and support, enhancing the user experience across every touchpoint. Track User Engagemen...
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Video Reviews

13 out of 14 Total Reviews for ChatHQ

4.2 out of 5
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13 out of 14 Total Reviews for ChatHQ
4.2 out of 5
13 out of 14 Total Reviews for ChatHQ
4.2 out of 5

ChatHQ Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
AB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ChatHQ?

ChatHQ has revolutionized our customer support game. The AI-powered responses are remarkably accurate and swift, ensuring our customers get the help they need in no time. Our team's efficiency has soared, making us more productive than ever before. Kudos to ChatHQ for enhancing our customer experience! Review collected by and hosted on G2.com.

What do you dislike about ChatHQ?

While ChatHQ's AI is impressive out of the box, customizing it to perfectly match our brand voice and nuanced queries required a bit of a learning curve. The platform's customization options are robust but could use a more intuitive interface. Once mastered, though, the results are worth it. Review collected by and hosted on G2.com.

What problems is ChatHQ solving and how is that benefiting you?

ChatHQ is addressing several crucial challenges that businesses face in customer support and communication. The platform's AI-powered responses are swiftly tackling problems like long response times, manual query handling, and language barriers. This is benefiting us by significantly improving our customer support efficiency, ensuring timely responses, and breaking down language barriers for a more global reach. As a result, we're enhancing customer satisfaction and streamlining our operations, ultimately leading to better business outcomes. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ChatHQ?

Nothing. There was nothing much to like. I did enjoy speaking to the founder and wish him the best, but this service was not fit for prime time. Review collected by and hosted on G2.com.

What do you dislike about ChatHQ?

Support was non-responsive. I wanted to cancel my subscription, but when I logged into my account, it was showing that I had a free account and no billing history. Yet I was being charged monthly. I kept reaching out to support, using email and their chat widget on their website. Still, no response. Finally I had to contact my credit card company to get them to issue a chargeback and stop the recurring charges. Only at this point did I receive an email confirming that my subscription had been cancelled. It was honestly one of the least professional things I've experienced in a while. Review collected by and hosted on G2.com.

What problems is ChatHQ solving and how is that benefiting you?

I was looking to improve the customer experience for GoHighLevel for my clients. The product was confusing. I ordered a white label help documentation system, which was just GHL help with our branding. Review collected by and hosted on G2.com.

Amit B.
AB
software engineer @scaler
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about ChatHQ?

I can tell you that ChatHQ provides an efficient and effective communication platform for me. It provides a user-friendly interface for users to interact with me and make use of my natural language processing abilities to carry out various tasks... Review collected by and hosted on G2.com.

What do you dislike about ChatHQ?

i personally did not find any issues with ChatHQ because these are usually addressed promptly by the ChatHQ team, and regular updates and improvements are made to enhance the platform's functionality and usability. Review collected by and hosted on G2.com.

What problems is ChatHQ solving and how is that benefiting you?

ChatHQ's platform allows me to ask questions, carry out various tasks, and receive assistance in a conversational manner that mimics human-to-human communication. Review collected by and hosted on G2.com.

ZF
SPS, Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChatHQ?

This is really amazing with various benefit which improve the productivity of the business by providing smooth support to your business. It helps to retain your customer at good point and provide fastest support. Review collected by and hosted on G2.com.

What do you dislike about ChatHQ?

This is an emerging software which is really helping people with its support facilities as it provide multiple tool to fasten the process and easy accessibility. Review collected by and hosted on G2.com.

What problems is ChatHQ solving and how is that benefiting you?

It has been helping agencies and businesses in multiple ways it customize widgets with amazing tools to make the process easier. It helps to grab chat leads and improve the growth in short time period. It helps to build forms , surveys and helps to integrate using chatHQ tool.

And it is very cost effective and time saving. As it help in delivering right message to the right person. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
TI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChatHQ?

One of the notable features of ChatHQ is its ability to integrate with other business tools, such as CRMs and marketing automation platforms, allowing for a seamless customer engagement experience. Additionally, the platform offers real-time analytics and reporting, enabling businesses to track and measure the effectiveness of their customer communication strategies.

ChatHQ's pricing plans are flexible and cater to businesses of all sizes, from startups to enterprises. The platform also provides excellent customer support through its knowledge base, documentation, and customer success team. Review collected by and hosted on G2.com.

What do you dislike about ChatHQ?

I did not find any downside or errors for ChatHQ. Rather it helps me with efficiency and time-saving. And there is no need for separate software for making sms. Review collected by and hosted on G2.com.

What problems is ChatHQ solving and how is that benefiting you?

Its giving various communication tools in the same application. Review collected by and hosted on G2.com.

Jose Gabriel G.
JG
Associate Business Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ChatHQ?

is a revolutionary business messaging and team communication app that helps reduce costs, increase efficiency and promote Review collected by and hosted on G2.com.

What do you dislike about ChatHQ?

is a revolutionary business messaging and team communication app but work slow sometimes reduce costs, increase efficiency and promote Review collected by and hosted on G2.com.

What problems is ChatHQ solving and how is that benefiting you?

internal customer and users can chat Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChatHQ?

It's best chat app to connect with customer to organisation for fullfillment and slove to easy way. It's is easy to connect identify of issues and slove to customer support team . It's faster and easier to use of customer. Review collected by and hosted on G2.com.

What do you dislike about ChatHQ?

It's not a customized app. Its is paid up service provide for use Chat option. It's time consuming for identifying of issues and slove a problem of customer. It's not option for other languages. Review collected by and hosted on G2.com.

What problems is ChatHQ solving and how is that benefiting you?

It's solove to better communication and faster service provider to user or customer. It's provide livechat option for user to identify and slove a problem of user. Review collected by and hosted on G2.com.

Dheeraj D.
DD
Module Lead Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ChatHQ?

It has nice user experience

It help team members to communicate easily.

It is really good for businesses.

Its performance is faster. This is really nice plateform for me and team. Review collected by and hosted on G2.com.

What do you dislike about ChatHQ?

Did not spent alot of time to identify the dislikes. Review collected by and hosted on G2.com.

What problems is ChatHQ solving and how is that benefiting you?

Instant communication is the key which is helping us.

User friendly and faster. Review collected by and hosted on G2.com.

Charles H.
CH
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ChatHQ?

I absolutely love ChatHQ! It's the best chat client I've ever used. The interface is sleek and modern, and it's very easy to use. The chat rooms are always buzzing with activity, and the admins are always on top of things. I've never had a problem with ChatHQ, and I highly recommend it to everyone. Thanks for creating such an amazing chat client! Review collected by and hosted on G2.com.

What do you dislike about ChatHQ?

nothing to really dislike....great product and great support Review collected by and hosted on G2.com.

What problems is ChatHQ solving and how is that benefiting you?

communication with clients, staff and partners Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChatHQ?

it brings fine platform for communication Review collected by and hosted on G2.com.

What do you dislike about ChatHQ?

A little bit user experience in terms of customization or and share in the platfrom itself Review collected by and hosted on G2.com.

What problems is ChatHQ solving and how is that benefiting you?

instant communication discussion Review collected by and hosted on G2.com.