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Zendesk

Show rating breakdown
6,499 reviews
  • 3 profiles
  • 28 categories
Average star rating
4.3
Serving customers since
2007
Profile Type
Category

Profile Name

Star Rating

4359
2015
328
81
123

Zendesk Reviews

Review Filters
Profile Name
Star Rating
4359
2015
328
81
123
Ranjan D.
RD
Ranjan D.
12/17/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Excellent Support Experience with Zensdesk: Professional and Prompt Assistance

It is great for managing customer interactions across multiple channels in one place. The interface is intuitive, and the automation features help streamline workflows, saving a lot of time. It's an excellent tool for providing fast and personalized support without any issues. We can easily integrate it with other tools. We have been using this tool for both customer support and internal escalations and it's really easy to implement.
Muhammad M.
MM
Muhammad M.
12/13/2024
Validated Reviewer
Verified Current User
Review source: Organic

quick and smartest platform i ever worked at

it have a lot of options to check and a lot of macros and servers health
Aleia G.
AG
Aleia G.
12/10/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Zendesk Support Suite Has Kept Business Flowing

I like that this platform can be synced with others. Being able to have ZD speak to Slack has ensure seamless communication for all tickets.

About

Contact

Phone:
+1 (415) 418-7506
HQ Location:
San Francisco, CA

Social

@Zendesk

What is Zendesk?

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.

Details

Year Founded
2007
Ownership
NYSE: ZEN