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Waypoint Research Group

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4.5 out of 5 stars
15 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2008
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TopBox

15 reviews

B2B customer feedback measurement and analysis

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Star Rating

11
4
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0

Waypoint Research Group Reviews

Review Filters
Profile Name
Star Rating
11
4
0
0
0
Paul P.
PP
Paul P.
Sr. Director of Customer Success at Reciprocity, Inc
09/17/2015
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

TopBox is a data driven Survey tool with process and alerts.

|TopBox
I like the ability to report and segment cohorts. The reporting helps me dissect my survey information and understand specifically what segments of my business to change. It helps me understand the feedback in specific areas to deliver impact.
Nick H.
NH
Nick H.
Customer Success Intern at Demandbase
07/22/2015
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Effective but No Automation

|TopBox
The reports and information received from survey will definitely help our company's ability identify and solve problems. Steve was very helpful and willing to provide guidance. He was available and responsive for phone calls and emails.
Kimberly G.
KG
Kimberly G.
Program Manager, Customer Success at Intacct Corporation
06/29/2015
Validated Reviewer
Verified Current User
Review source: Organic

TopBox NPS (Net Promoter Score) Survey

|TopBox
The TopBox team's consultative approach to adopting best practices with NPS Survey design and execution as well as the extensive TopBox reporting capabilities.

About

Contact

HQ Location:
San Francisco, CA

Social

@WaypointGrpB2B

What is Waypoint Research Group?

Waypoint Research Group LLC is a strategic research and consulting firm that offers tailored solutions to clients in various industries. They specialize in comprehensive market research, data analysis, and strategic planning to help organizations make informed decisions. Through their website, https://www.waypointgroup.org, visitors can learn about their services, industry expertise, and contact information. The company is dedicated to delivering insights that drive growth and innovation for their clients.

Details

Year Founded
2008