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Waypoint Research Group

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15 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2008
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Waypoint Research Group Reviews

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Profile Name
Star Rating
11
4
0
0
0
Alejandro O.
AO
Alejandro O.
Customer Success Manager at Reciprocity, Inc
09/05/2018
Validated Reviewer
Review source: Organic

TopBox is critical for any organization that truly wants to validate and address customer feedback

1. The TopBox team: Steve has been fantastic to work with. He always presented himself available for support, and was with my team every step of the way. 2. The product itself: as an end-user, the product is intuitive enough to understand the available reports and take action against the results. This is extremely powerful, as it provides my team the right topics to address customer concerns and take action to ensure the best customer experience possible.
John T.
JT
John T.
Help companies gain advantage in the face of disruptive technologies
12/10/2015
Validated Reviewer
Verified Current User
Review source: Seller invite

New NPS program

Waypoint guidance and services are most valuable. The product itself forces the structure and is helping us to operationalize our very new and immature NPS program.
Michael S.
MS
Michael S.
Client Success Manager at ShiftPlanning.com, Inc.
12/01/2015
Validated Reviewer
Verified Current User
Review source: Seller invite

TopBox is what you want if...

The insight into my client's thoughts, feelings and experience. The responsiveness of their team is amazing!

About

Contact

HQ Location:
San Francisco, CA

Social

@WaypointGrpB2B

What is Waypoint Research Group?

Waypoint Research Group LLC is a strategic research and consulting firm that offers tailored solutions to clients in various industries. They specialize in comprehensive market research, data analysis, and strategic planning to help organizations make informed decisions. Through their website, https://www.waypointgroup.org, visitors can learn about their services, industry expertise, and contact information. The company is dedicated to delivering insights that drive growth and innovation for their clients.

Details

Year Founded
2008