Product Avatar Image

Waypoint Research Group

Show rating breakdown
4.5 out of 5 stars
15 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2008
Profile Filters

All Products & Services

Product Avatar Image
TopBox

15 reviews

B2B customer feedback measurement and analysis

Profile Name

Star Rating

11
4
0
0
0

Waypoint Research Group Reviews

Review Filters
Profile Name
Star Rating
11
4
0
0
0
Reshma I.
RI
Reshma I.
Senior Manager, Customer Marketing at Demandbase
11/24/2015
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great to slice and dice data

|TopBox
Various views within the tool are very helpful. One can get a high level overview or very specific account and contact level information - use it the way you want to.
Ashley N.
AN
Ashley N.
Manager of Client Success at ShiftPlanning Inc.
11/18/2015
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great Reporting and Survey Tool!

|TopBox
Easy to use. Steve has been amazing at helping our team learn to maneuver through TopBox, guide us in learning more about NPS, and helping create surveys for us to analyze our client accounts on a deep level. We are able to view everything from promoters to detractors, comments from clients, relationship ladders, and key drivers.
Derek T.
DT
Derek T.
VP, Client Services at Intacct Corporation
11/18/2015
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great team and product.

|TopBox
Responsiveness of organization. Partners with you to drive improvements in Customer Success program.

About

Contact

HQ Location:
San Francisco, CA

Social

@WaypointGrpB2B

What is Waypoint Research Group?

Waypoint Research Group LLC is a strategic research and consulting firm that offers tailored solutions to clients in various industries. They specialize in comprehensive market research, data analysis, and strategic planning to help organizations make informed decisions. Through their website, https://www.waypointgroup.org, visitors can learn about their services, industry expertise, and contact information. The company is dedicated to delivering insights that drive growth and innovation for their clients.

Details

Year Founded
2008