As Chief Product and Innovation Officer, I focus on aligning product decisions with strategic goals, fostering community, and driving revenue. At The Dallas Morning News, and previously at the Toronto Star, I’ve seen how an engaged and well-moderated community can transform the connection between newsrooms and their audiences. Viafoura helps us drive registrations, host respectful discussions, and protect our journalists while building a thriving community. It goes beyond moderation, creating community-driven content experiences that subscribers value and we can monetize. By integrating Viafoura, we’ve scaled moderation and enhanced our ability to deliver content that deeply resonates with our audience.

As a moderator who deals with many grey areas in discussions, viafoura's tools are key to highlighting content which otherwise would bypass conventional filters and word flags. It allows for multiple nuanced conversations to remain active as well as highlighting problematic sentences and sensitive wordplay.

Viafora's Customer Success team is incredibly helpful and accessible. All team members take the time to understand challenges and deliver ease of use solutions to those challenges. Whether we're talking about moderation, monetization or data we have a solution for everything.