My favourite feature about Viafoura is the possibility of creating bespoken queues and searches which allow to isolate certain topics or items to moderate. This is incredibly helpful in a news environment, where moderation needs and scope change quickly. The console is also easy to use overall and it makes day-to-day moderation immediate and effective.

We were looking for ways to increase the engagement of our users and feed the conversation with our communities. Our search made us discover Viafoura and their commenting solution. But on top of their easy to implement commenting technology, their world classs, culturally acute moderation services and their technical support, we found incredible human beings dedicated to their craft and who really cares about your success. Working with them is a real pleasure, knowing that we are pushing each other forward.

When you sign a contract with Viafoura, you get more than a suite of products, you get dedicated partners who are committed to setting you up for success beyond implementation. Everyone I have had the opportunity to work with on the Viafoura team is a true partner who not only wants to understand our business goals, but will make recommendations and work with us to ensure we reach those goals. The AI + human moderation services that Viafoura has continued to invest in keep conversations civil and productive -something the Viafoura team keeps top of mind when they are building their products and piloting new features. They understand the importance of community, and have proven that they genuinely care about healthy online discourse.