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Velaro

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17 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.1
Serving customers since
2000

Profile Name

Star Rating

9
5
3
0
0

Velaro Reviews

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Profile Name
Star Rating
9
5
3
0
0
Christopher B.
CB
Christopher B.
Vice President of Operations
03/24/2015
Validated Reviewer
Review source: Organic

Great Experience, Easy to Use, Easy to implement

There are a number of things about Velaro chat I like. I would have to start with the ease of implementation. The code is very easy to apply to your site and the support team is always just one click away. I also like that Velaro offers both a client and web based version. We implemented the solution about a year ago and haven't looked back.
Rock R.
RR
Rock R.
Consumer Relations Manager at Stonyfield Farm
03/24/2015
Validated Reviewer
Verified Current User
Review source: Organic

Gives your customers another reliable way to reach you

The online control panel & reporting features are top-notch, and the Velaro support team answers all questions / concerns quickly and thoroughly.
Verified User in Telecommunications
ET
Verified User in Telecommunications
03/24/2015
Validated Reviewer
Review source: Organic

Good product, Great Customer Service

As a Chat product, Velaro ticks all the right boxes. It does cover all our needs. It has a full web and a mobile optimized chat. It allowed us to skin the chat window as per our needs. The team from Velaro worked closely with us during the implementation phase and as a part of any support need that we had.

About

Contact

HQ Location:
Baltimore, MD

Social

@Velaro_Inc

What is Velaro?

Velaro Inc is a company specializing in live chat software solutions aimed at enhancing customer engagement and support for businesses across various industries. Established to provide real-time communication tools, Velaro's platform is designed to enhance customer service efficiency and boost conversion rates by facilitating seamless interactions between businesses and their customers. The software is equipped with features such as chat monitoring, customizable workflows, and analytics to support sales and customer service teams. Velaro's solutions are adaptable to enterprises of different sizes, emphasizing integration, security, and user experience.

Details

Year Founded
2000
Website
www.velaro.com