Velaro software was easy to configure with minimal training. Reports can be automated to your liking and arrive each day. Our team really likes using the product.

As Director of Sales & Marketing for Haulaway Storage Containers Inc. and being in charge of our website, pay per click advertising & social media campaigns there is one thing I've learned. About 20% to 25% of consumers do not like communicating verbally over the phone and prefer correspondence via email or Live Chat. How do I know this you ask? Well after reviewing all the analytics I've noticed we receive about 4 to 5 phone calls from our website for every web form that is completed and those averages are the same with our pay per click advertising.. By implementing Valero Live Chat we are now catering to this 20% to 25% of the consumers who prefer a different form of communication. My sales conversions have increased drastically. .

We were looking for a solid chat component that integrates with Dynamics CRM. Velaro was the best choice in the market. The implementation has been smooth and their technical support department has been answering all our questions in a timely manner. We like the fact that it is enterprise-level and that it integrates seamlessly with our preferred CRM platform.