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UserVoice

Show rating breakdown
4.5 out of 5 stars
240 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2008

Profile Name

Star Rating

185
59
5
2
1

UserVoice Reviews

Review Filters
Profile Name
Star Rating
185
59
5
2
1
HM
Hillary M.
01/27/2025
Validated Reviewer
Verified Current User
Review source: Organic

Easy to navigate and Collaborate on Tickets

|UserVoice
UserVoice helps me organize and keep track of my tickets. It keeps me on task. I can also respond back to the sender or collaborate on tickets with other developers, as well. It offers plenty of tools to handle a ticketing queue but is easy to navigate and use. I worked for a place once that used Jira for ticketing and we were constantly having issues with it. I haven't heard of any issues coming from using UserVoice and I like that it has a knowledge base for archival purposes, as well.
Christina T.
CT
Christina T.
Customer Success Manager @ Greenhouse
01/06/2025
Validated Reviewer
Verified Current User
Review source: Organic

Simple Feedback Capture

|UserVoice
As a CSM I enjoy how the UserVoice chrome extension allows me to submit customer product feedback directly within my workflow.
Emma A.
EA
Emma A.
01/06/2025
Validated Reviewer
Verified Current User
Review source: Organic

Easy to navigate, I like how you can respond publicly to create to requests!

|UserVoice
Being able to view (and connect with) users who have left feedback.

About

Contact

HQ Location:
San Francisco, CA

Social

What is UserVoice?

UserVoice is a customer feedback and product management platform that helps businesses gather insights from users to improve their products and services. By utilizing tools for collecting, prioritizing, and analyzing feedback, UserVoice enables organizations to make data-driven decisions and enhance user experiences. With a focus on validation and user engagement, the platform empowers teams to address customer needs effectively. For more information, visit their website at https://uservoice.com/validation.

Details

Year Founded
2008