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UserVoice

Show rating breakdown
4.5 out of 5 stars
240 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2008

Profile Name

Star Rating

185
59
5
2
1

UserVoice Reviews

Review Filters
Profile Name
Star Rating
185
59
5
2
1
Enrique H.
EH
Enrique H.
01/06/2025
Validated Reviewer
Verified Current User
Review source: Organic

An Outstanding Customer-Centric Solution

|UserVoice
I appreciate its user-friendly interface and how seamlessly ideas flow through the platform. Additionally, I find the features for sharing ideas with internal stakeholders particularly useful, as they allow sharing links with or without requiring a login.
Justyna J.
JJ
Justyna J.
As little design as possible
01/04/2025
Validated Reviewer
Verified Current User
Review source: Organic

We use it every day to stay in tune with our users

|UserVoice
UserVoice is a super handy tool we use every day to understand what our users need and prioritize what to work on next. It’s easy to use and makes it simple to collect feedback and focus on what matters most. The real-time updates and ability to respond to users make it feel like you’re really listening. If you’re serious about building products with user input, it’s definitely worth a try.
Taylor J.
TJ
Taylor J.
Senior UX Researcher at Chili Piper 🌶
12/20/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great tool for customer feedback and requests - we're just scratching the surface

|UserVoice
UserVoice makes it easy to collect and organize requests from our users. My favorite feature is that CSMs can submit feedback on behalf of a user, so we always have a way to quantify a feature request with the accounts and users that want it. It's then incredibly easy to contact those users when we're working on that feature or need additional information in the process

About

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HQ Location:
San Francisco, CA

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What is UserVoice?

UserVoice is a customer feedback and product management platform that helps businesses gather insights from users to improve their products and services. By utilizing tools for collecting, prioritizing, and analyzing feedback, UserVoice enables organizations to make data-driven decisions and enhance user experiences. With a focus on validation and user engagement, the platform empowers teams to address customer needs effectively. For more information, visit their website at https://uservoice.com/validation.

Details

Year Founded
2008