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UserVoice

Show rating breakdown
4.5 out of 5 stars
240 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2008

Profile Name

Star Rating

185
59
5
2
1

UserVoice Reviews

Review Filters
Profile Name
Star Rating
185
59
5
2
1
Dan T.
DT
Dan T.
12/20/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great platform for unbiased Customer Feedback

|UserVoice
The UserVoice platform was easy for us to implement, and we integrated it into our partner community to solicit feedback from our dealer partners on their usage of the suite of interconnected digital tools that my team builds and supports for them. It's also easy for our digital support product team to manage that feedback, demonstrating our responsiveness to their feedback and implementing enhancements that are driven by the highest votes on customer-generated ideas.
Bruno D.
BD
Bruno D.
12/18/2024
Validated Reviewer
Verified Current User
Review source: Organic

UserVoice streamlined our feedback process and improved customer satisfaction.

|UserVoice
UserVoice provides an intuitive platform for collecting, organizing, and prioritizing customer feedback. The interface is user-friendly, making it easy for both customers and our internal teams to submit and track ideas. I especially appreciate the reporting tools, which give clear insights into customer needs and help us make informed product decisions. The ability to close the feedback loop by showing users the progress of their ideas has significantly increased user engagement and satisfaction.
Mohammed I.
MI
Mohammed I.
12/18/2024
Validated Reviewer
Verified Current User
Review source: Organic

an easy to integrate tool that is completely user friendly.

|UserVoice
Uservoice is intuitive and easy to navigate, even for those with limited technical experience. Appreciate the wide range of features offered including feedback collection, idea management, community building and reporting. Praise to the customer support for supportiveness and helpfulness. It's easy to integrate and easy to implement.

About

Contact

HQ Location:
San Francisco, CA

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What is UserVoice?

UserVoice is a customer feedback and product management platform that helps businesses gather insights from users to improve their products and services. By utilizing tools for collecting, prioritizing, and analyzing feedback, UserVoice enables organizations to make data-driven decisions and enhance user experiences. With a focus on validation and user engagement, the platform empowers teams to address customer needs effectively. For more information, visit their website at https://uservoice.com/validation.

Details

Year Founded
2008