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UseResponse

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22 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.5
Serving customers since
2014
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UseResponse Reviews

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Profile Name
Star Rating
18
3
0
0
1
Nicolas C.
NC
Nicolas C.
IT Projects Manager at Datahex Systems inc.
09/04/2015
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Better support app found

It's easy to use, feature complete and simplefy ticket management for support department
Kapil M.
KM
Kapil M.
Founder & CEO @ TrueData™ Financial Information Private Limited
08/17/2015
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Simply Exceptional Feedback, Knowledge Base, FAQ & Ticketing Solution

(1) Host the solution on your server or use the cloud option (2) Easily configurable to suit your needs (3) Exceptional support and service by the UseResponse Team using their own tool (4) Continuously improving the product with the feedback gained (5) Easy to build a community, get ideas from this community, along with problems faced & accolades. (6) Integrate your Knowledge base & FAQ with the Ticketing solution Check it out on www.truedata.in/feedback
JH
Jens H.
IT-Experte
07/30/2015
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best solution for complete support center - all-in-one!!

We were looking for a solution for brainstorming sessions and a manual. We have encountered UseResponse. In this application is simply thought of everything. The operation is so simple, our employees have every day enjoyment with the portal

About

Contact

HQ Location:
Long Beach, NY

Social

@Use_Response

What is UseResponse?

UseResponse Inc is a software company that specializes in providing comprehensive customer support and feedback solutions. Their platform, accessible via https://useresponse.com, offers a suite of tools designed to enhance the way organizations interact with their customers. Key features include customizable feedback systems, help desk software, and knowledge base solutions, all integrated into a seamless, user-friendly interface.UseResponse’s tools are built to facilitate open communication channels between businesses and their users, allowing for the effective management of customer inquiries, feedback, and support tickets. The platform supports various feedback mechanisms including community forums, where users can vote on ideas, discuss issues, and provide solutions. Additionally, the platform’s analytics capabilities help businesses track customer satisfaction and identify areas for improvement.Ideal for businesses of all sizes, UseResponse’s solutions are scalable and adaptable, making it a suitable choice for startups, mid-sized companies, and large enterprises alike. The software aims to empower businesses to better understand their customers' needs and enhance overall customer experience.

Details

Year Founded
2014
Website
useresponse.com