Product Avatar Image

UseResponse

Show rating breakdown
22 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.5
Serving customers since
2014
Profile Filters

All Products & Services

Profile Name

Star Rating

18
3
0
0
1

UseResponse Reviews

Review Filters
Profile Name
Star Rating
18
3
0
0
1
Verified User in Computer Software
AC
Verified User in Computer Software
04/26/2019
Validated Reviewer
Verified Current User
Review source: Organic

Great Product

This software is very easy to use and the price is very affordable. You can customize it to meet your needs. The support team is always there to help you through every step of the process and they are quick to respond. We needed some customization's that they didn't have and they quickly created integrations and the necessary changes on the back end to help us meet our product goals.
Verified User in Shipbuilding
US
Verified User in Shipbuilding
11/27/2018
Validated Reviewer
Verified Current User
Review source: Organic

Useresponse for our Wishlist

The people and support behind the product which is feature rich and mature.
Emily W.
EW
Emily W.
Student at The University of Texas at Austin
01/14/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Review for UseResponse

It helps to organize ideas and share them through UseResponse. The layout is very flexible and the social integration and content analyzing features that they provide for it are at par. I would say it is value for money! Their support is also a big plus, they usually reply within 5 minutes and are always there to help!

About

Contact

HQ Location:
Long Beach, NY

Social

@Use_Response

What is UseResponse?

UseResponse Inc is a software company that specializes in providing comprehensive customer support and feedback solutions. Their platform, accessible via https://useresponse.com, offers a suite of tools designed to enhance the way organizations interact with their customers. Key features include customizable feedback systems, help desk software, and knowledge base solutions, all integrated into a seamless, user-friendly interface.UseResponse’s tools are built to facilitate open communication channels between businesses and their users, allowing for the effective management of customer inquiries, feedback, and support tickets. The platform supports various feedback mechanisms including community forums, where users can vote on ideas, discuss issues, and provide solutions. Additionally, the platform’s analytics capabilities help businesses track customer satisfaction and identify areas for improvement.Ideal for businesses of all sizes, UseResponse’s solutions are scalable and adaptable, making it a suitable choice for startups, mid-sized companies, and large enterprises alike. The software aims to empower businesses to better understand their customers' needs and enhance overall customer experience.

Details

Year Founded
2014
Website
useresponse.com