It saves me a lot of time. Instead of manually copy and pasting repetitive emails and then customizing each with names, etc., Typedesk makes it super easy for me to just either use shortcuts or double click on the template and use the various fill-in options with ease. These dynamic fill-ins are amazing. You won't know you need it until you've tried it! The interface is also very intuitive and easy to use. I work in customer support so Typedesk is a must-have! It's also affordable.

For anyone using identical or somewhat similar messages/responses/communication on a regular basis (emails, slack, chat support, etc) - this is a GREAT tool. It allows you to craft the response you want, include dynamic fields so it leaves room for different situations, and saves you time typing, saves on typos, and also keeps your messaging/responses consistent across the board. Great to help align messaging across teams as well. Super easy to implement.

We've been using Typedesk for a couple of years now and it has save an immense amount of time and effort. It's in use everyday in come shape or form. Whether its the integrated plugin or the desktop app, everything is intuitive and easy to use and theres a constant floow of updates coming down the pipe. Would recommend it to anyone!