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Tripleseat

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360 reviews
  • 2 profiles
  • 6 categories
Average star rating
4.4
#1 in 2 categories
Grid® leader
Serving customers since
2009

Profile Name

Star Rating

245
91
19
2
4

Tripleseat Reviews

Review Filters
Profile Name
Star Rating
245
91
19
2
4
GR
Giles R.
04/12/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great, Easy to Use Event App - Lots of Potential

My colleagues and I have used many event platforms over the years. Attendease is one of the most user-friendly for building event sites. Due to complexity, only one or two of the staff knew how to use the past platforms. With Attendease, it's simple enough that any staff person can stand up an event page and add to or edit the event details, registration, schedules, etc. Moving the event between in-person, hybrid, or virtual is also simple as the needs change. Also, our attendees seem to like it. We've used some platforms where even registering for an event was difficult. It's the opposite with Attendease. Our attendees can quickly register and get access to the content and information they need easily and right away. For us, we pay one annual fee, and we get to run an unlimited number of events from Attendease. Whether it's a small event of 20 people or a large conference of 1000, we can host them all from one central platform. Their support team is also very responsive and helpful.
Molly A.
MA
Molly A.
Private Dining Manager
03/14/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

The platform is amazing, but the customer service is even better

Tripleseat is extremely user friendly. Email templates, and premade documents help expedite almost every process i have day to day. I love how documents are generated and picklists are saved, making detailing events easy as clicking a button. Not to mention how personable the account manager team is. Anytime I have a question, I have a response within minutes, sometimes with a youtube video made to explain the answer! The customer service is above and beyond!
Sam P.
SP
Sam P.
03/13/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Very intuitive, user friendly, and a great communication tool for all operational managers

The entire process from start to finish. Makes it super easy to speak to a client, create a contract, make the sale, create menus, and close out an even. All in one system.

About

Contact

HQ Location:
Concord, US

Social

@Tripleseat

What is Tripleseat?

Tripleseat is a catering and event management web-based platform for restaurants, hotels, and unique venues that will increase sales and streamline the booking process. It is the first web-based system created by restaurant event planners for restaurant event planners. Tripleseat captures leads through the venue’s website and Facebook page and automatically uses that information to populate everything to facilitate the event manager’s job. It just takes a few clicks and it will build the client database tracking their history of bookings, generate all the documents needed at once, and change them all simultaneously, while also popping the information onto a web accessible calendar which displays it to be accessed anytime, anywhere Tripleseat has taken the restaurant business by storm, providing solutions and simplifying the event process from start to finish.

Details

Year Founded
2009