Product Avatar Image

TouchBistro

Show rating breakdown
108 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.1
Serving customers since
2011
Profile Filters

All Products & Services

Product Avatar Image
TouchBistro Restaurant POS

108 reviews

iPad point of sale tableside ordering.

Product Avatar Image
TouchBistro

0 reviews

TouchBistro is an all-in-one, cloud-based point-of-sale (POS) and restaurant management system designed to streamline operations for food service establishments. Tailored for restaurants, bars, cafés, and food trucks, it integrates essential front-of-house, back-of-house, and guest engagement solutions into a single, user-friendly platform. By offering tools such as tableside ordering, inventory management, staff scheduling, and customer loyalty programs, TouchBistro empowers restaurateurs to enhance efficiency, improve guest experiences, and boost profitability. Key Features and Functionality: - Point of Sale (POS): A reliable and fast POS system that facilitates order taking, bill splitting, and payment processing, all designed to improve service speed and accuracy. - Tableside Ordering: Enables servers to take orders directly at the table using mobile devices, reducing errors and enhancing customer interaction. - Inventory Management: Provides real-time tracking of inventory levels, helping to control costs and minimize waste. - Staff Management: Offers tools for scheduling, time tracking, and performance monitoring to optimize labor management. - Customer Engagement: Includes features like loyalty programs, gift cards, and marketing tools to foster customer retention and drive repeat business. - Online Ordering and Reservations: Allows customers to place orders and make reservations through the restaurant's website, expanding reach and convenience. Primary Value and Solutions Provided: TouchBistro addresses the unique challenges faced by the restaurant industry by offering a comprehensive solution that simplifies daily operations. By integrating various functionalities into one platform, it reduces the need for multiple disparate systems, thereby saving time and reducing costs. The system's intuitive design ensures quick staff training and adoption, while its robust reporting and analytics capabilities provide valuable insights into sales, inventory, and employee performance. Ultimately, TouchBistro empowers restaurateurs to focus more on delivering exceptional dining experiences and less on administrative tasks, leading to increased customer satisfaction and business growth.

Profile Name

Star Rating

73
21
3
1
10

TouchBistro Reviews

Review Filters
Profile Name
Star Rating
73
21
3
1
10
Verified User in Food & Beverages
EF
Verified User in Food & Beverages
04/23/2024
Validated Reviewer
Verified Current User
Review source: Organic

Solid POS Experience

TouchBistro is easy to set up and use. The interface is attractive and pretty intuitive - staff needs little training to be able to successfully use it. The search for item function speeds order entry - the other category organization tools are what you expect and are well designed. The room table layout and ticketing is easy to set up and using the interface for order entry is a breeze - again staff with no training can figure it out! We inherited the system when we purchased our business and after researching alternatives stayed with TouchBistro. We are in year 3 and are very satisfied. It has a lot more functionality than we use.
CG
Charles G.
04/23/2024
Validated Reviewer
Review source: Organic

A good POS system

Easy to use website to make changes and review data
Michael C.
MC
Michael C.
04/02/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Streamlined and efficient POS system.

Touch bistro offers a POS system that aligns itself with how employees today interact with tech today. A familiar interface with intuitive control makes implementation easy.

About

Contact

HQ Location:
Toronto, Canada

Social

@touchbistro

What is TouchBistro?

TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business.

Details

Year Founded
2011