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Sprinklr

Show rating breakdown
4.1 out of 5 stars
1,578 reviews
  • 4 profiles
  • 28 categories
Average star rating
4.1
#1 in 3 categories
Grid® leader
Serving customers since
2009

Profile Name

Star Rating

886
614
153
36
23

Sprinklr Reviews

Review Filters
Profile Name
Star Rating
886
614
153
36
23
Ofir Asaf B.
OB
Ofir Asaf B.
Projects & Systems Specialist || Business
05/28/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Very sophisticated tool with a very user friendly interface

|Sprinklr Social
Thanks to its various tools (listening, service, campaigns, etc) and integration into Salesforce, I can control everything regarding my social media accounts. Spirnklr simply provides 360 degrees coverage and I am very happy with it.
Alice T.
AT
Alice T.
Marketing coordinator - Microsoft CEE • Localization and translation • CS/ES/EN
05/28/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Lot of bugs, but saves time

|Sprinklr Service
When it is bug free, I like how it saves my time. It is easy to use once you learn how. You can use it for different platforms. Great for every day use. Also, moderation can be checked via Sprinklr and tags. The support service is great. Implementation easy. Integration is fine.
Itziar M.
IM
Itziar M.
Turismo
05/28/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Best tool on the market

|Sprinklr Service
Intuitive, with a practical and clean design, agile and easy to manage, using it daily since it has everything pretty well integrated.

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM