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Sprinklr

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1,578 reviews
  • 4 profiles
  • 28 categories
Average star rating
4.1
#1 in 3 categories
Grid® leader
Serving customers since
2009
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Sprinklr Reviews

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Profile Name
Star Rating
886
614
153
36
23
Ivan S.
IS
Ivan S.
06/06/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Sprinklr is too big now in social listening to avoid, but it certainly has it's faults in places.

I like how easy it is to collaborate: by tagging other users, having an approval line and that all posts are visible to admins, including Drafts. The editorial calendar's layout and feedback when an action is done are very user-friendly. I also like the email notification feature, when it acts on a scheduled post. I like the attention in having visibility of them across modules, too - like with the right naming and tagging conventions, posts are then passed into Analytics reports and all other functions in sprinklr can use them.
Pritesh R.
PR
Pritesh R.
Digital Sales Manager | Conversational AI | SaaS | Customer Engagement
06/05/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

A one stop shop kind of solution for my social media problems!

its pretty comprehensive on a single platform, also the ease of using the platform
Nikhil I.
NI
Nikhil I.
06/05/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Use Sprinklr....boost cX!!!

The best part of Sprinklr is that it is a product with a suite of offerings that can cater to multiple industries. Each and every offering let it be Voice, Marketing solutions , everything has been curated with a lot of thought which makes the soultuin user friendly and results oriented.

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HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM