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Sprinklr

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1,578 reviews
  • 4 profiles
  • 28 categories
Average star rating
4.1
#1 in 3 categories
Grid® leader
Serving customers since
2009
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Reaktion

2 reviews

Product Description

Reaktion helps agencies and eCommerce businesses grow by providing accurate, server-side tracking and bringing all your eCommerce, marketing, automation, and analytics data into one place. Our platform makes it easy to see the full picture, find new growth opportunities, and increase profits. Boost your tracking up to 40% compared to your pixel setup. The result is better campaign performance and thereby increased profits. Discover the true profits of all your channels, campaigns and ads with our attribution and customer journey module. Get real-time reports and dashboards for all clients and ecommerce stores. Improve your understanding of Customer Lifetime Value (CLV) by incorporating profitability insights. Optimize your campaigns for profit on Google Ads and Meta Ads (Facebook Ads) - not just revenue.

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886
614
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23

Sprinklr Reviews

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Profile Name
Star Rating
886
614
153
36
23
Apar  M.
AM
Apar M.
Account Executive at Cognizant
06/11/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Helped me alot in deep analysis of social media trends

What I like about this software is that it shows great analytics of social trends and awesome customer support.
Paige Z.
PZ
Paige Z.
06/10/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Didn't Settle for Just Any Platform

Beyond the intrcate social analytics given for all platforms hooked up to Sprinklr, the number one thing that sold us was the ability to see how Bryant compares to its competitors. Sprinklr offers a unique tool where even if a competitor is not on Sprinklr, but simply providing the links to their social media channels, Sprinklr will manually put them into the platform for you. This has been extremely helpful to see where Bryant is doing the best, is neutral, and can use some improvement. Implementing this into our strategy has been very successful. We are constantly utilizing this feature. Lastly, when we have a concern or question, Sprinklr is easy to get a hold of and answers any question in detail. When thing are confusing, they set up a call to explain it all.
Harsh M.
HM
Harsh M.
06/10/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Helped me a lot in Social media management

Social media management and anaytics trend

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM