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Sprinklr

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1,578 reviews
  • 4 profiles
  • 28 categories
Average star rating
4.1
#1 in 3 categories
Grid® leader
Serving customers since
2009
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25 reviews

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Sprinklr Reviews

Review Filters
Profile Name
Star Rating
886
614
153
36
23
IM
Imane M.
08/21/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Sprinklr streamlined & managed our social media moderation amazingly while gaining valuable insights

Sprinklr Social is incredibly helpful because it is ease of use, and consolidates all social media channels into a single platform, simplifying the process of monitoring, managing, and engaging with audiences across various networks. Its comprehensive moderation tools, including advanced filtering, AI-powered sentiment analysis, and automated moderation rules, enable efficient management of large volumes of interactions, ensuring timely and appropriate responses.
MS
Mariko S.
08/21/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Not very intuitive

You can do a lot of things, like community management, social listening and social media campaign management.
DA
Daniel A.
08/21/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Very functional and quite intuitive

Their way of adapting to the work style, the way of verifying each report is very easy to use.

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM