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Sprinklr

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1,578 reviews
  • 4 profiles
  • 28 categories
Average star rating
4.1
#1 in 3 categories
Grid® leader
Serving customers since
2009
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25 reviews

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886
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23

Sprinklr Reviews

Review Filters
Profile Name
Star Rating
886
614
153
36
23
KS
Kyle S.
08/21/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Sprinklr Service has been great!

Everyone is very quick to respond and clearly eager to help any way that they can. They want to both understand your issue and have a back-and-forth dialogue on how to not only fix it, but improve the experience overall.
TC
tiara c.
08/21/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Web Experience

I love the fact that sprinkler allows me to assist customers within my company in a timely and efficient manner.
Anthony M.
AM
Anthony M.
Paid Social Activation Coordinator | Microsoft | JeffreyM Consulting
08/21/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

I think the platform is robust, but unfortunately plagued with poor performance.

Access to multiple platforms and the ability to bulk update information are my favorite features of sprinklr.

About

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HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM