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Sprinklr

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1,578 reviews
  • 4 profiles
  • 28 categories
Average star rating
4.1
#1 in 3 categories
Grid® leader
Serving customers since
2009

Profile Name

Star Rating

886
614
153
36
23

Sprinklr Reviews

Review Filters
Profile Name
Star Rating
886
614
153
36
23
FM
Faisal M.
08/23/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Its a very user-friendly tool to manage your social media

Sprinklr is very easy to use and comes with a ton of very useful features.
Yenori A.
YA
Yenori A.
Data scientist, analyst, and visualization specialist looking for remote work in the US/UK.
08/23/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Love Sprinklr, would hate my job without it

Everything is together, I don't have to manage several tabs at once. I'm mostly in customer service and my case flow on Sprinklr is much smoother than when I'm on platforms natively. We really only go to the native site when we have to because Sprinklr is so convienient.
Vipin N.
VN
Vipin N.
Social Intelligence & Research | Insights & Analytics | Group Account Manager at Ogilvy
08/23/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Most simplified agent console, easy navigation for agents

The agent console in the Sprinklr service is very user friendly for the agents. Handling and managing multiple cases are best compared to other tools.

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM