Best Software for 2025 is now live!
View the Winners
  1. Home
  2. Sprinklr
Product Avatar Image

Sprinklr

Show rating breakdown
4.1 out of 5 stars
1,578 reviews
  • 4 profiles
  • 28 categories
Average star rating
4.1
#1 in 3 categories
Grid® leader
Serving customers since
2009

Profile Name

Star Rating

886
614
153
36
23

Sprinklr Reviews

Review Filters
Profile Name
Star Rating
886
614
153
36
23
TD
Tim D.
11/21/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Enterprise tool for the enterprise

|Sprinklr Social
The capabilities surrounding social listening, publishing, and engagement are industry leading and enterprise-ready. They help solve numerous important requirements for our organization and do so in an efficient and effective manner.
Gillian H.
GH
Gillian H.
11/21/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

The Social Tool That Has It All And More

|Sprinklr Social
The interface is great! The tool is user friendly and easily to train users on. I have been using Sprinklr for years now and the weay you can set up queues to meet your needs- for example by priority. Do you social ads comments you want to hit first? Set up a queue to pull in negative comments first? They have you covered! Their team is also so incredibly helpful and ready to optimize and assist you anyway they can!
Brandon S.
BS
Brandon S.
Digital Media Manager at Heifer International
11/21/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

The platform is very easy to use while still having a ton of capabilities.

|Sprinklr Social
Having everything in one place on Sprinklr is a huge time saver. Being able to schedule posts, engage with supporters, develop reports, maintain assets and more makes our jobs much easier.

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM