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Sprinklr

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1,578 reviews
  • 4 profiles
  • 28 categories
Average star rating
4.1
#1 in 3 categories
Grid® leader
Serving customers since
2009

Profile Name

Star Rating

886
614
153
36
23

Sprinklr Reviews

Review Filters
Profile Name
Star Rating
886
614
153
36
23
NT
Natasha T.
11/21/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Good platform, Okay service

I've used Sprinklr for many years now. The platform itself is very up to date and advance. Fairly easy to use and always evolving. The social listening is some of the best I've seen. I do really enjoy the platform.
KR
Kelsey R.
11/21/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Sophisticated platform that can do amazing things once you learn it

The analytics capabilities are awesome, the collaboration abilities are amazing. This tool has tons of potential - if you know what you want and know how to build it, the opportunity is endless especially since it's a tool that we use all day, every day by several teams throughout the company.
AC
Alexis C.
11/21/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great product

Sprinklr allows our company to pull reports easily on sentiment, engagement and response time which has made reporting easy.

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM