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Sprinklr

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1,578 reviews
  • 4 profiles
  • 28 categories
Average star rating
4.1
#1 in 3 categories
Grid® leader
Serving customers since
2009

Profile Name

Star Rating

886
613
153
36
23

Sprinklr Reviews

Review Filters
Profile Name
Star Rating
886
613
153
36
23
Bridget S.
BS
Bridget S.
05/28/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great platform for insights, a lot of API limitations when it comes to scheduling

The usability of the platform and the many widgets that can be used to pull insights.
Alessandro V.
AV
Alessandro V.
Digital & Brand Manager @ EY
05/28/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

An amazing tool

It's very complete, with a lot of funtions for all the needs of a social media manager
Ebrahim T.
ET
Ebrahim T.
Quality Auditor at Discovery Business Insurance
05/28/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Almost but not quite...

Having never worked in the Social media space until about a year ago, I was quite surprised at the behind the scenes activities, especially with Sprinklr. That there was a service which could aggregate all the SM platforms, providing ease of access to working on and responding to comments, messages etc. was the most surprising and exciting for me. Being able to create my specific dashboards to address what and how I want makes work quick, easy and straightforward. There's so much that can be done using all aspects of the service.

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM